Armory Chrysler Jeep Dodge Ram FIAT of Albany

Reluctant car buyer I am new the area and needed a car for the impending winter. I had been delaying the process because buying a cat is time consuming and stressful. Whe I am new the area and needed a car for the impending winter. I had been delaying the process because buying a cat is time consuming and stressful. When I arrived at Armory I was greated by Sauro Iardello, he was calm, really listened to me and entertained all the question we asked. He was very helpful a patient, which made the experience really pleasant. I highly recommend working with Sauro Iardello, he has great customer service and integrity. More

I knew the brand of car I was seeking Chuck Lansing was welcoming, knowledgeable and went out of his way to find the vehicle I hoped to buy. He made me feel comfortable in answering all my Chuck Lansing was welcoming, knowledgeable and went out of his way to find the vehicle I hoped to buy. He made me feel comfortable in answering all my questions, as I hadn't purchased a car in quite a while. He gave me the professionalism, respect and reassurance I hoped for. I never felt pressured to choose something else, which made a positive impression on me. Just that fact alone set Armory apart from some other dealerships. Chuck Lansing helped me feel that he and Armory would be there for me once I purchased my car. More

terrible car buying and customer service me and my husband are a military family we were visiting upstate new York and family, and we needed a car, we went in to the dealership and found one me and my husband are a military family we were visiting upstate new York and family, and we needed a car, we went in to the dealership and found one we liked, the car salesman was very rude and acted like he didn't know what it was were talking about half the time, he was rude and brash, didn't feel like he cared about the sale or us as people at all. we sat in the car dealership for 8 hours, when people who came in after us were leaving before us, and because it was an out of home state purchase we couldn't take the car right away for some reason and we were not told why but they tried to make us wait 5 days for the car, and we had to push and push to make them give us the car the next day. well, we got our car and made it GA only for us to have an issue not having plates because the third party issuer for out of state registration, missed a mistake and it took them 3 WEEKS to realize this and have the dealership call us back, and from there every time we've called the dealership we are asked for our info and we NEVER get a call back when they say they will, i understand you people are busy but if you ask for info because your going to call someone back then i think it company policy or in respect for human decency to call the person back. we were very worried about alot of things we had question and we WERE NOT getting calls back,when we asked for and were told a certain person would call us back, nope we never got a call from that person and mostly never anyone at all. i would not recommend going to this dealership AT ALL we spent our 4 year wedding anniversary sitting in the dealership whilst i was miscarrying my child, and they not once tried to expidite this process just made it harder on me. More

Very respectful to their customers To preface my experience with Armory Garage, I had dealt with two other dealerships who I felt tried to either up-sell or sway me into to a vehicle th To preface my experience with Armory Garage, I had dealt with two other dealerships who I felt tried to either up-sell or sway me into to a vehicle they were currently promoting so my search for what I really wanted continued online. I found similar vehicles at 2 additional dealers but they had higher miles and higher prices. Then I found Armory online and started dealing with Patricia, who was very helpful and had quick and direct responses. She referred me to the sales team and I met with Haman Sanders in person. Since I had done a lot of previous research on the type of vehicle and amenities I was looking for, I knew exactly what models I wanted to see. I also had to drive and hour and a half to get to Armory and Haman was completely respectful of my time, my knowledge and my needs. He was kind and helpful and even when I had to go through this process with my crying baby and rambunctious 5 yr old son. He is a class act! I would recommend Armory and Haman to anyone who wants to be treated with respect and made the car buying experience so easy and enjoyable. Lets face it, making a major purchase is a big, expensive deal and with both Patricia and Haman, there was no B.S., just straight forward and reasonable. I say this because the dealership I went to prior basically tried to give me tips on managing my money so I could afford a higher payment on a more expensive car that I didn't even want to look at in the first place. So again, my needs were met with respect and reasonable, direct answers...no BS, just great service!! Thank you Armory!! More

Great salesman Sauro was great, he was attentive and gave us exactly what we needed and was very patient even when our insurance was giving him a hassle. Overall gre Sauro was great, he was attentive and gave us exactly what we needed and was very patient even when our insurance was giving him a hassle. Overall great experience. More

great dealersjip This review is for Brian Kouler who was fantastic and went out of his way to help me with every question I had asked him.I was very pleased with his f This review is for Brian Kouler who was fantastic and went out of his way to help me with every question I had asked him.I was very pleased with his friendliness I felt like a family member I would highly recommend armory jeep ram and Brian Koehler to anyone looking and I love my new jeep patriot. More

Excellent Experience Had a great buying experience with Brian. His service was excellent, he kept to his time which stands out as a plus. I would always recommend him. I h Had a great buying experience with Brian. His service was excellent, he kept to his time which stands out as a plus. I would always recommend him. I have worked with many dealerships and agents but his service stands out as best so far. It's why I will always come back to the location for my car deals. Thank you. More

Great Service !!! Awesome Salesman Thank you so much Brian Koehler for all your help! You found me my dream car while keeping my budget in mind. From start to finish I felt like Armory Thank you so much Brian Koehler for all your help! You found me my dream car while keeping my budget in mind. From start to finish I felt like Armory and Brian really cared about my experience and made me very pleased. I will be sure to refer friends and family to buy with you. Thanks again More

Patriot 2016 I had an excellent experience with this dealership and a salesman Sauro Iardella who was the perfect salesman for me. This was my first stop in my q I had an excellent experience with this dealership and a salesman Sauro Iardella who was the perfect salesman for me. This was my first stop in my quest. I was unsure if I wanted to buy used or lease. Sauro went over all my options and after two visits I came home with a 2016 leased Patriot. Sauro took the time to get me familiar with all the new extras that this vehicle has. I would highly recommend this dealer and our salesman. The whole experience as stress free. More