Armory Chrysler Jeep Dodge Ram FIAT of Albany
Albany, NY
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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany
YIKES! I stopped in Armory Garage after reviewing a few other utility vans. The salesman, Dave, couldn't answer any of my questions. I asked about the sti I stopped in Armory Garage after reviewing a few other utility vans. The salesman, Dave, couldn't answer any of my questions. I asked about the sticker price including 5 seats but no rear seats were in the Van and that I wanted a red one. He said they have a grey one on the lot. (Well now that's close to Red!) I told him NO, he said they could order it in Maroon....Fine I said. He said it had to be ordered....I told him I want what I want. He said there was a brochure and left to get one, came back and said they were locked in an empty building and unavailable. At that point he started looking on the Ram website. After his fumbling around for about 5 minutes on the site and getting no where, I said..."I could have done that myself" I came here to talk to someone in the know. He just looked at me and said he had just gotten back from vacation.... I said I wasn't going to give my money to someone who didn't know what he was selling me and left. The only words out of Dave's mouth were "okay"....I wanted to scream.... In hindsight I wish I had asked for a manager or a salesperson in the know rather than taking the guy standing around at the counter waiting for a customer..... I have been on the hunt for a mini utility Van for a few months and am amazed that I have yet to meet a salesperson that know about mini Vans....But they want my money. I REFUSE to give a commission to someone for nothing. Had I spoken with someone in the know I probably would have ordered the Van.... So the search for a worthy dealership continues.....There must be someone willing to work for my money....It's not Dave, who represents Armory Garage.... More
Very respectful to their customers To preface my experience with Armory Garage, I had dealt with two other dealerships who I felt tried to either up-sell or sway me into to a vehicle th To preface my experience with Armory Garage, I had dealt with two other dealerships who I felt tried to either up-sell or sway me into to a vehicle they were currently promoting so my search for what I really wanted continued online. I found similar vehicles at 2 additional dealers but they had higher miles and higher prices. Then I found Armory online and started dealing with Patricia, who was very helpful and had quick and direct responses. She referred me to the sales team and I met with Haman Sanders in person. Since I had done a lot of previous research on the type of vehicle and amenities I was looking for, I knew exactly what models I wanted to see. I also had to drive and hour and a half to get to Armory and Haman was completely respectful of my time, my knowledge and my needs. He was kind and helpful and even when I had to go through this process with my crying baby and rambunctious 5 yr old son. He is a class act! I would recommend Armory and Haman to anyone who wants to be treated with respect and made the car buying experience so easy and enjoyable. Lets face it, making a major purchase is a big, expensive deal and with both Patricia and Haman, there was no B.S., just straight forward and reasonable. I say this because the dealership I went to prior basically tried to give me tips on managing my money so I could afford a higher payment on a more expensive car that I didn't even want to look at in the first place. So again, my needs were met with respect and reasonable, direct answers...no BS, just great service!! Thank you Armory!! More
Great salesman Sauro was great, he was attentive and gave us exactly what we needed and was very patient even when our insurance was giving him a hassle. Overall gre Sauro was great, he was attentive and gave us exactly what we needed and was very patient even when our insurance was giving him a hassle. Overall great experience. More
great dealersjip This review is for Brian Kouler who was fantastic and went out of his way to help me with every question I had asked him.I was very pleased with his f This review is for Brian Kouler who was fantastic and went out of his way to help me with every question I had asked him.I was very pleased with his friendliness I felt like a family member I would highly recommend armory jeep ram and Brian Koehler to anyone looking and I love my new jeep patriot. More
Excellent Experience Had a great buying experience with Brian. His service was excellent, he kept to his time which stands out as a plus. I would always recommend him. I h Had a great buying experience with Brian. His service was excellent, he kept to his time which stands out as a plus. I would always recommend him. I have worked with many dealerships and agents but his service stands out as best so far. It's why I will always come back to the location for my car deals. Thank you. More
Great Service !!! Awesome Salesman Thank you so much Brian Koehler for all your help! You found me my dream car while keeping my budget in mind. From start to finish I felt like Armory Thank you so much Brian Koehler for all your help! You found me my dream car while keeping my budget in mind. From start to finish I felt like Armory and Brian really cared about my experience and made me very pleased. I will be sure to refer friends and family to buy with you. Thanks again More
Patriot 2016 I had an excellent experience with this dealership and a salesman Sauro Iardella who was the perfect salesman for me. This was my first stop in my q I had an excellent experience with this dealership and a salesman Sauro Iardella who was the perfect salesman for me. This was my first stop in my quest. I was unsure if I wanted to buy used or lease. Sauro went over all my options and after two visits I came home with a 2016 leased Patriot. Sauro took the time to get me familiar with all the new extras that this vehicle has. I would highly recommend this dealer and our salesman. The whole experience as stress free. More
Brain Koehler, Best Sales Person Ever Armory garage one of the best dealer. Great services, my sales person Brian Koehler has done an amazing job in getting myself and my husband the vehic Armory garage one of the best dealer. Great services, my sales person Brian Koehler has done an amazing job in getting myself and my husband the vehicle we wanted. We could have not been happier than what we are right now. Brain Koehler took the time and patient to listen to what exactly we were looking for and he made it happen. Brian Koehler also took his time out to drove me to get my paper works done, drove to my husband job place which is about ½ hour to get there to him just so he could also sign the paper so we can have this vehicle on the exact day we need to go on vacation and Brian Koehler did that for us we actually have our new vehicle to go on vacation thanks so much Brian Koehler for doing this for us. Brian Koehler also did what he did to get us approved and I could not thank him enough. All thanks to Brian Koehler for doing such an amazing job and taking the time to spend with us to have Our New Vehicle. There is no one who could have done a better job than Brian Koehler. Definitely a 5 STAR More
No Nonsense Car Buying Sauro played no games, we very quickly came to an agreed upon.. fair price. A little on the quiet side, but friendly and helpful. Eric Cangelosi in Sauro played no games, we very quickly came to an agreed upon.. fair price. A little on the quiet side, but friendly and helpful. Eric Cangelosi in Finance was Excellent, he shoppe around and got me a competitive interest rate. He even made last minute changes, redid our paperwork at no obligation, just to make sure my wife and I were happy. I wouldn't deal with anyone besides him again. Patricia was very helpful, quick response to my internet query likely led to this sale. Overall Good Experience. More
Great experience One of my least favorite things to do is car shopping. However, Chris Campbell made the experience pleasureable. My husband knew what he wanted & how One of my least favorite things to do is car shopping. However, Chris Campbell made the experience pleasureable. My husband knew what he wanted & how much he wanted to pay. Chris was able to work with us and both parties were satisfied. We have since referred two family members. Go Chris! More