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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

March 29, 2024

Customer service was excellent. Just concerned with availability of rental vehicles. If I paid for a warranty which covers a loaner vehicle. There should be one available or the Cus More

by Cabailey77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Idr
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Armory Customer Relations Team

March 29, 2024

My car was never fixed and came out worst then it went in Car came out very loud and the lights are still on they charged me so much money and my car came out worst More

by destinyylee1231
Recommend Dealer
No
Apr 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

March 29, 2024

In for recall, was done quickly. Recall was repairs quickly and efficiently, I was happy with the experience. Service manager was great More

by GregS
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Greg, and look forward to your next visit. Best Regards, Armory Customer Relations Team

March 29, 2024

All were good! Brian was good Guy in finance was helpful after a horrible experience with a used vehicle. More

by Tpcamry2001
Recommend Dealer
Yes
Employees Worked With
Alexis was great. Aj was helpful. A few key points in communication could have been better.
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

March 29, 2024

Paul was really helpful an gracious about my issue. He was consistent with me by following up with updates about my issue. Paul was really good about getting back to me in a timely manner and getting m More

by GUYANESEGURL28
Recommend Dealer
Yes
Employees Worked With
PAUL and he was amazing!!!
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

March 29, 2024

I need an oil change and time was an issue. They got me done in a matter of hours. It was a Friday afternoon no less. I will be going there from now on. More

by Matt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Matt, please let us know. Best Regards, Armory Customer Relations Team

March 29, 2024

Armory Jeep did a warranty repair and a recall repair on my jeep. Marlon was fantastic at assisting us through the process. More

by DelmarJeeper
Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

March 29, 2024

They call me by name and always very helpful We've worked with Paul for many years with all our Jeeps More

by VICTORIAMILLER876
Recommend Dealer
Yes
Employees Worked With
Paul at service desk ??
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, Victoria, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

March 29, 2024

Excellent service Finished earlier than I thought clean waiting room clean bathrooms. Easy to schedule More

by tmbm7926
Recommend Dealer
Yes
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

March 29, 2024

Fast and efficient Took the time to explain what was being fixed and pick up was very fast with no problems More

by keeker1
Recommend Dealer
Yes
Employees Worked With
Paul?
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

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