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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,125 Reviews

960 Central Ave

Albany, NY

12205

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1,125 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

April 26, 2024

Thanks nice job. Comfortable waiting room. Plenty of snacks. Coffee smells great but could be better. More

by jellman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

April 26, 2024

They were very easy to deal with. The only issue I have is that they replaced the rear brakes but did not reset the warning lights that the brakes needed replacing. The vehicle was More

by SUPERDAD9641
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Armory Chrysler Jeep Dodge Ram FIAT of Albany are glad to have you as a customer. Best Regards, Armory Customer Relations Team

April 26, 2024

Very focused on taking care of the customers like me that have been going there for over40 years. More

by mseveri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

April 26, 2024

Greatest people , friendly staff and highly recommended to have your car worked on by the guys in the shop More

by MERLINE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker, Billy Comtois, Carolyn Hendrickson
Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 26, 2024

Carolyn Hendrickson was and is very knowledgeable, caring,courteous, and accommodating! I appreciate her giving me her time. Thank you Carolyn More

by LPTOOTHPICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember her name that helped in the transaction. Sorry , Carolyn Hendrickson
Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that Carolyn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 26, 2024

The service team was very helpful. My car was in and out quickly. Would use again. More

by cstroh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

April 26, 2024

Nice Pleasant Spent Time explaining what exactly the service that needed to be done was . More

by lindae.dohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

April 26, 2024

The worst service I had ever. Marlon gave me attitude when I waiting months for my trucks and got it bad and I have problem with my staring And it was brand new when I brought it More

by frederickderek815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon
May 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

April 26, 2024

Went in for oil change and recall repair. When I got the Jeep back the change oil light was still on and the check engine light was on. I’ve called six times over two days to get an appointme More

by duncan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Armory Customer Relations Team

April 25, 2024

Service department was very helpful as always. Answered all my questions and were very helpful. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Apr 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Mike, for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Best Regards, Armory Customer Relations Team

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