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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

May 21, 2024

Good fast polite professional clean Had no problem to making appointment car was done on time More

by dem6279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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May 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

May 21, 2024

Cliff Earl did a superb job inspecting my vehicle. No problems after service. Service manager is very strict with staff. More

by 439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassalla, Tom Harpster
Report | Print
May 28, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for Cliff and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Armory Customer Relations Team

May 20, 2024

Customers are promised things that can't be done, like time to get a job done More

by wickham923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolyn Hendrickson
Report | Print
May 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Armory Customer Relations Team

May 20, 2024

Service was ok Had to get my own price for battery and then call back for apt. Not customer friendly. Very expensive. You didn’t run the car through a wash after leaving all night and spending lots of $. More

by Donaldadeluca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No, Lisa Stewart
Report | Print
May 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Armory Customer Relations Team

May 18, 2024

Jerome was great to work with. He looked into all kinds of options for me to get me back into a jeep. He also dealt with me texting a lot to try to get the best deal. He made the w More

by Frizza45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Report | Print
May 20, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Jerome here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 17, 2024

2018 Ram 85k miles Did not fix issue that I went in for Supposedly leaking sun roof not covered on bumper to bumper warranty The flickering dash board was not addressed, technician could not “reprod More

by trumsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Armory Customer Relations Team

May 16, 2024

In and out quick with good customer service. Friendly and efficient. Nice waiting area too. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka
Report | Print
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

May 16, 2024

Armory service department took care of my vehicle repair issue and kept me informed throughout the process. More

by muddirtyjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardle
Report | Print
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

May 16, 2024

I am extremely satisfied with the encounter between sales and service and with great success's More

by RONCAMI16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
Report | Print
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Ron, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany; we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

May 16, 2024

I love it at armory they treat me great and they all have great attitudes. Erica took great care of me and got me in and out she’s amazing. More

by Tmillz518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Miller, Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
Report | Print
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Erica here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

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