Armory Chrysler Jeep Dodge Ram FIAT of Albany

I’ve tried for weeks calling the service dept and never does anyone answer the phone…it’s goes through the awful message service and no one still retns calls. Brought my car in a few weeks ago for service does anyone answer the phone…it’s goes through the awful message service and no one still retns calls. Brought my car in a few weeks ago for service and they never got to it and then tried calling to get it back in…no answer…my husband finally drove to Armory to book a service call and then I had to cancel my appt and tried multiple times to call to cancel and to change to another date to bring my car in to no answer! Will have to look for another service center as this is way to inconvenient & time consuming in this day & age for this kind of customer service. My daughter also went through the exact same thing a few months ago when she also brought her car in and they never got to it and they also never answered the phone when she tried calling and had lots of excuses as to the phone system not working!! 3-4 months for a business's phone service not working is just not right! More

Well organized and prompt service. Minimal wait on the oil change. The work seems to be done thoroughly Minimal wait on the oil change. The work seems to be done thoroughly More

Paul in the service department made sure the repairs were done on my vehicle very quickly and with out any inconvenience to me. He took care of everything. done on my vehicle very quickly and with out any inconvenience to me. He took care of everything. More

everything went well changing from lease on Ram truck to buying it outright all in the same day! buying it outright all in the same day! More

Made an appt for simple oil change. Was told they were a little behind but no more than an hour and a half, ended up taking almost 3 and nobody came to update me until it was done. Was told they were a little behind but no more than an hour and a half, ended up taking almost 3 and nobody came to update me until it was done. More

Great dealership been doing business with them for 10 or more years my daughter even longer always meets my needs great service more years my daughter even longer always meets my needs great service More

Great service. The woman at the service area desk was great to work with and made it easier. The woman at the service area desk was great to work with and made it easier. More

You get great service, it is easy to make appointments, the service personnel are nice, and the location is good. the service personnel are nice, and the location is good. More

The Sales Rep Peter made every effort to secure my business, I’ve not used the service dept. do to bad experiences. . business, I’ve not used the service dept. do to bad experiences. . More

The people at Armory are very professional very courteous and very helpful I will always bring my business now and very helpful I will always bring my business now More