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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

May 15, 2024

Professional, Friendly & Experienced! The Dealership has been in existence for many years & that speaks volumes !!! More

by RANDEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika , Jennifer , Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
Report | Print
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

May 15, 2024

Found them to be helpful and well informed about various cars and finance options. Dealership clean and welcoming More

by TPNOONAN8171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
Report | Print
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 15, 2024

Paul was super friendly and accommodating to get my truck serviced in a fast and timely manner More

by belaSchuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Report | Print
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear that Paul and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Armory Customer Relations Team

May 15, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany is an absolute gem in the automotive industry. From the moment you step onto their lot, you're greeted with professionalism. the service department is to More

by brianf376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rogers
Report | Print
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Brian, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

May 14, 2024

Staff in service is awesome. I will only let Maurice work on my car. Nick, service manager. Always goes above and beyond for me! More

by DGRINKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick miller ⭐️⭐️⭐️⭐️⭐️, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Lisa Stewart
Report | Print
May 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

May 14, 2024

Service was done in a timely manner and staff were very helpful and friendly. I always bring my car in for service here More

by dmpeq
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Report | Print
May 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 14, 2024

Didn't honor their special 6 month warranty. Had to go to a different dealership and they fixed the problem with no charge. More

by ROEVE2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolyn Hendrickson
Report | Print
May 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Armory Customer Relations Team

May 14, 2024

Unresponsive to customer requests to speak with someone regarding financing error. Transfer to voicemail only More

by tscol365
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Backland
Report | Print
May 17, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Armory Customer Relations Team

May 14, 2024

All personnel are Top Shelf! We always can count on them to be polite and professional! More

by CHRISPAPA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul + Jennifer, Swrvice
Report | Print
May 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 13, 2024

Got a call from Paul in service letting me know they were having a tire sale and brought the Jeep right over. The service here is great and the staff at the service desk treats you right. I own 4 Jeeps now More

by CHRISTOPHERDIMURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sauro Iardella, Paul Cassala
Report | Print
May 13, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Christopher: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

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