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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

May 17, 2024

2018 Ram 85k miles Did not fix issue that I went in for Supposedly leaking sun roof not covered on bumper to bumper warranty The flickering dash board was not addressed, technician could not “reprod More

by trumsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Armory Customer Relations Team

May 16, 2024

Armory service department took care of my vehicle repair issue and kept me informed throughout the process. More

by muddirtyjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardle
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

May 16, 2024

I am extremely satisfied with the encounter between sales and service and with great success's More

by RONCAMI16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Ron, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany; we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

May 16, 2024

I love it at armory they treat me great and they all have great attitudes. Erica took great care of me and got me in and out she’s amazing. More

by Tmillz518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Miller, Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing about your experience with Erica here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 16, 2024

In and out quick with good customer service. Friendly and efficient. Nice waiting area too. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka
May 18, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Armory Customer Relations Team

May 15, 2024

Professional, Friendly & Experienced! The Dealership has been in existence for many years & that speaks volumes !!! More

by RANDEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika , Jennifer , Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

May 15, 2024

Found them to be helpful and well informed about various cars and finance options. Dealership clean and welcoming More

by TPNOONAN8171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

May 15, 2024

Paul was super friendly and accommodating to get my truck serviced in a fast and timely manner More

by belaSchuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear that Paul and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Armory Customer Relations Team

May 15, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany is an absolute gem in the automotive industry. From the moment you step onto their lot, you're greeted with professionalism. the service department is to More

by brianf376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rogers
May 16, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Brian, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

May 14, 2024

Staff in service is awesome. I will only let Maurice work on my car. Nick, service manager. Always goes above and beyond for me! More

by DGRINKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick miller ⭐️⭐️⭐️⭐️⭐️, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Lisa Stewart
May 14, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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