Back

Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews

960 Central Ave

Albany, NY

12205

Directions

By Type

1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

September 30, 2024

Up front. Knowledgeable. Clean professional looking showroom and service area. Peter, my sales rep, went the extra mile to make the process easy. More

by rntomczak
Recommend Dealer
Yes
Employees Worked With
Peter
Oct 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

The entire team at Armory CDJR t of Albany is so glad we earned your business. Thanks so much. If you need anything in the future, feel free to reach out!

September 29, 2024

Patient, kind, customer-friendly, cognizant of senior-citizen status, leaves no stones unturned and compassionate. More

by GLUCINDA16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Crist, Lisa Stewart
Sep 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

September 29, 2024

Everyone I encountered was so nice and helpful. They made the process so easy and enjoyable. More

by HF.RAY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sauro Iardella, Brian Walts
Sep 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Here at Armory Chrysler Jeep Dodge Ram FIAT of Albany, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Brian, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Armory Customer Relations Team

September 28, 2024

Carolyn was kind, fast, and efficient. The general manager made the purchase fast and easy by giving the ” all in “ price up front without any need for haggling. The dealership is bright a More

by MARK12211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
Sep 29, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Mark, Thank you for sharing your experience with us! We're happy to hear it went well working Carolyn and truly appreciate your feedback. Best Regards, Armory Customer Relations Team

September 25, 2024

I have been going to this dealership for several years and I keep going back because the service is always great. The service department is fabulous and they always try their best to get my car done as q More

by MYDESTINY1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Sep 25, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your loyalty and kind words! We're delighted to hear that our service department at Armory Chrysler Dodge Jeep Ram Fiat of Albany continues to meet your expectations. We look forward to serving you again soon!

September 25, 2024

The dealership is good,but they gave me back the car with out all the work being done.So I had to take the time again to come there and get it finished. Over all I'll still give you a 9. More

by DEJ101466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Sep 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for your feedback. I'm glad to hear that overall, you're satisfied with our service but I apologize for the inconvenience of having to return. We strive for thoroughness and will use this as a learning opportunity. If there's anything else I can assist with, please reach out to me at your convenience. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

September 25, 2024

Horrible experiences for me and my family. They never answer the phone, they don't do the work even when you have an appointment and they tell you when your vehicle will be done. It never is. More

by JMCCABE2914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zero stars. And the finance manager was extremely rude and pushy.
Sep 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm truly sorry to hear about your experience. This is not the level of service we strive for, and I apologize for any inconvenience caused. I would like to address these issues directly and make things right if possible. Please reach out at your earliest convenience so we can discuss further. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

September 25, 2024

The gentleman at service was great but I had to go to dealer in person to talk to anyone, after making several attempts to call. The dealership and service does.not pick up the phone. This occurred seve More

by john.queenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Sep 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

John, I apologize for the difficulty you experienced in reaching us by phone. We strive to provide timely communication and it's clear we fell short here. If there's anything specific you'd like to discuss or need assistance with, please reach out directly. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

September 25, 2024

Your dealar was good and nice . Appreach your dealar so very good for yor work More

by Kumaravantha5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
Sep 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We appreciate your kind words! Thank you for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany, and we hope you will visit us again!

Sep 26, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We appreciate your kind words! Thank you for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany, and we hope you will visit us again!

September 23, 2024

The salesman Jerome is the best they got. We love him and I hope he's there to stay, because as long as he's there, I'll buy cars. More

by CaptainCRKH06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Sep 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that Jerome made such a positive impact on your experience at Armory Chrysler Dodge Jeep Ram Fiat of Albany. If you need anything in the future, feel free to give Jerome and the team a shout!

...
16
...