Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

Directions

By Type

1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

October 07, 2024

Marlon is the best consistent, very polite patient and make sure I get everything I need done with no problem More

by TYLERANDRESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're proud to learn that Marlon provided such excellent service at Armory Chrysler Dodge Jeep Ram Fiat of Albany! Thank you for sharing your experience, and we're here if you need anything else.

October 06, 2024

Wonderful service and wonderful, courteous people. My husband and I are so happy that we have chosen this dealership. Nick Miller is a wonderful, kind and caring person, and great to deal with. More

by edward.heffron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Miller, Nancy
Report | Print
Oct 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

October 04, 2024

The customer service was wonderful, they were quick to assist me . They were quick to finish with my vehicle & talk with me . I was very happy with the way I was treated in your establishment More

by Hellcat1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
Report | Print
Oct 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

Oct 08, 2024 -

Hellcat1121 responded

I was very pleased with the customer service this company has provided me .

October 04, 2024

Love the people at this dealership. Marlon is a caring and kind service advisor and always does whatever he can to help me. The service team recently fixed my tire issue and got me and More

by bethwhiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Oct 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

October 04, 2024

Excellent service. Prompt and courteous. Very knowledgeable. Would come here Again and recommend my friends. More

by DNCRIST2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
Report | Print
Oct 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

October 02, 2024

Very efficient and courteous…it was a good experience and will go back again for service. More

by NATE.ANCTIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson, Lisa Stewart
Report | Print
Oct 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Nate: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

October 02, 2024

My car has been at armory jeep for 4 weeks and still has not been worked on! More

by BRW_MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Report | Print
Oct 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I sincerely apologize for the delay and the frustration you’re experiencing with your vehicle. Four weeks is far too long, and this is not the level of service we aim to provide. I understand how important your car is to you, and I’d like to help resolve this situation. Please reach out to me directly so I can look into this and provide you with an update. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 02, 2024

Disappointed with customer service brought my car in almost two months ago and still have no idea when i might get it back More

by SCUSATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Mackay, Brian Walts
Report | Print
Oct 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about the delay with your car. This isn't the level of service we aim for, and I apologize for any inconvenience caused. Please reach out so we can provide you with an update on your vehicle's status. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 01, 2024

Great service! !!Always attends quickly to my service needs.Very knowledgable staff that goes above and beyond. More

by ccolawbgmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach,Marlon,Paul,Tony,Caitlin and Ray
Report | Print
Oct 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Zach, Marlon, Paul, and our team delivered such a great experience! Best Regards, Armory Customer Relations Team

October 01, 2024

It took 4 days for them to even look at our Jeep which was still under warranty - and even then it was because I was calling relentlessly for an update. They miraculously couldn’t find anything wrong, but More

by JeepOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn
Report | Print
Oct 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I apologize for the delay and lack of communication regarding your Jeep's service. It's disappointing to hear about your experience, especially with a vehicle under warranty. I would like to address this issue further and ensure it doesn't happen again. Please reach out when you have a moment so we can discuss this in more detail. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

1
...
14
15
16
...
113