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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

October 07, 2024

The service manager is great and wonderful staffs. We trust them and will keep coming back! More

by cheroot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the five-star review of Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're grateful to have customers like you that make our work days brighter. We appreciate you trusting us with your maintenance needs and look forward to working with you again down the road.

October 07, 2024

I didn't deal with this dealer directly. I sent my Jeep to the dealership I purchased from for service and they sent it to Armory for Jeep-specific service. More

by Don
Recommend Dealer
Yes
Employees Worked With
Did not interact with any Armory employees.
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Don, Thank you for sharing your experience. If there's anything specific you'd like to discuss or if you have any questions about the service provided, feel free to reach out. We're here to help! Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 07, 2024

I have been happy with staff and service for many years. I am on my 4th Jeep. When I am ready for a new car it will likely be an Armony Jeep! More

by DREAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your loyalty and kind words about Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're delighted to hear that you've had such positive experiences with our team over the years. We look forward to assisting you with your next Jeep purchase when you're ready!

October 07, 2024

Carolyn always makes it happen! We have leased at least 4 cars from her and are return customers More

by TAWNYAFRANK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We truly appreciate your loyalty and business, Tawnya! Carolyn will appreciate your recognition of her efforts to make things easier on our customers. Safe travels in your new ride! Come back to see us whenever we can be of assistance along the way.

October 07, 2024

The service center under New Management has definitely gone in the wrong direction. When they were fully under the last Management group I felt they cared more about their customers. The delay and the ser More

by GSACKS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome Rucker
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's disappointing to hear about your recent experience with our service center. We strive for excellent customer care, so it's unfortunate to know those standards did not align with your experience. Your feedback is invaluable as we work on improvements, and we'd appreciate any further details you could share directly with us. If you're willing to discuss, please reach out to the email address listed in my signature below. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 07, 2024

Almost impossible to get a real person to answer the phone or call back or to schedule other than routine service. More

by RICHARDPGUTHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome Rucker
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Richard, I'm sorry to hear about the difficulty in reaching us for service scheduling. We strive to provide prompt assistance and it's clear we fell short here. Please reach out directly so I can personally assist you with your needs. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 07, 2024

Marlon is the best consistent, very polite patient and make sure I get everything I need done with no problem More

by TYLERANDRESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're proud to learn that Marlon provided such excellent service at Armory Chrysler Dodge Jeep Ram Fiat of Albany! Thank you for sharing your experience, and we're here if you need anything else.

October 06, 2024

Wonderful service and wonderful, courteous people. My husband and I are so happy that we have chosen this dealership. Nick Miller is a wonderful, kind and caring person, and great to deal with. More

by edward.heffron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Miller, Nancy
Report | Print
Oct 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

October 04, 2024

Love the people at this dealership. Marlon is a caring and kind service advisor and always does whatever he can to help me. The service team recently fixed my tire issue and got me and More

by bethwhiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Oct 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

October 04, 2024

Excellent service. Prompt and courteous. Very knowledgeable. Would come here Again and recommend my friends. More

by DNCRIST2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
Report | Print
Oct 06, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

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