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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,127 Reviews

960 Central Ave

Albany, NY

12205

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1,127 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

October 10, 2024

My experience at armory has always been a great one. The staff is pleasant and they are dedicated to working with their customers. More

by ASHLEYGAGLIOTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to know that you consistently had great experiences with us at Armory CDJR of Albany. Thank you for your kind words and support! If you need anything further down the road, Ashley, feel free to give us a call or stop by!

October 10, 2024

Great sales folks. Impossible to talk with anyone in service. Had to contact my sales guy to get service to call me!! More

by AFRANK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts
Oct 11, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for sharing your experience. While it's great to hear about the positive interaction with our sales team, I'm sorry to learn that reaching our service department was challenging. If there's anything else I can assist you with, please feel free to reach out directly. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 10, 2024

I was excited about my new car and was really happy with the process till the end when i realized I was slightly “played” and told I would be getting my a car I didn’t end up getting the car does. It have t More

by alaina.eesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Hendrickson
Oct 12, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Alaina, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Armory Customer Relations Team

October 10, 2024

Always highly professional. They really work hard to accommodate your needs. We have dealt with them for many years and would never think of going anywhere else! More

by carolynpvaccaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all the service dept employees , Carolyn Hendrickson
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your loyalty and kind words about Armory CDJR of Albany. We're happy to hear that our team consistently meets your needs with professionalism. We look forward to serving you for many more years!

October 10, 2024

Very Reliable and informative about service to my car. Kept me informed on all repairs More

by ANAVOJOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We pride ourselves on being reliable and keeping you informed every step of the way! Thank you for trusting Armory CDJR of Albany with your car service. We're here to ensure you’re always in the loop about your repairs.

October 09, 2024

I was very pleased with the work they performed. Will definitely be returning when I need further repairs. More

by myrarestuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul c
Oct 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It makes us smile to hear that you were pleased with the work done. Thank you for sharing your experience! Feel free to stop by and visit us again at Armory CDJR of Albany!

October 09, 2024

Great service when we brought the car in. Will come back again. Great team and people. More

by CFRITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist, Lisa Stewart
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for recommending Armory CDJR of Albany! We're glad to hear that our team provided professional assistance. Safe driving, and we look forward to serving you again!

October 09, 2024

Billy Comtois is always friendly, helpful, honest, and professional. I have purchased and leased many vehicles from here and have no intention of changing. More

by CMBELLE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

October 08, 2024

Service has steadily deteriorate over the years. Went in, in June with an appointment and was told they probably can't fix my AC and rear view mirror due to computer issues. After waiting most the d More

by silvrspon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon, Jerome Rucker
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

I'm truly sorry to hear about your experience with our service department. It sounds like we've fallen short in providing the timely and efficient assistance you deserve, especially regarding your AC and rearview mirror issues. We understand how frustrating this must be as your lease comes to an end, and we're committed to resolving these concerns for you promptly. Please reach out directly so we can address this matter urgently. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 08, 2024

Friendly ,precise,fast and fair. They listen to your concerns and do all they can to help. I was even able to get dropped off and picked up at work with their shuttle More

by nina.tripodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate and Jennifer are truly amazing! I cannot say enough about their professionalism and dedication to make every one feel special and taken care of. They go above and beyond
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Nina, we're delighted to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided you with such a convenient and attentive experience. Thank you for sharing your positive feedback! Let us know if we can be of assistance in the future!

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