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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,122 Reviews

960 Central Ave

Albany, NY

12205

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1,122 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

October 10, 2024

Very Reliable and informative about service to my car. Kept me informed on all repairs More

by ANAVOJOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We pride ourselves on being reliable and keeping you informed every step of the way! Thank you for trusting Armory CDJR of Albany with your car service. We're here to ensure you’re always in the loop about your repairs.

October 09, 2024

I was very pleased with the work they performed. Will definitely be returning when I need further repairs. More

by myrarestuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul c
Oct 09, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It makes us smile to hear that you were pleased with the work done. Thank you for sharing your experience! Feel free to stop by and visit us again at Armory CDJR of Albany!

October 09, 2024

Great service when we brought the car in. Will come back again. Great team and people. More

by CFRITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist, Lisa Stewart
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for recommending Armory CDJR of Albany! We're glad to hear that our team provided professional assistance. Safe driving, and we look forward to serving you again!

October 09, 2024

Billy Comtois is always friendly, helpful, honest, and professional. I have purchased and leased many vehicles from here and have no intention of changing. More

by CMBELLE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart
Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

Oct 10, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

October 08, 2024

Service has steadily deteriorate over the years. Went in, in June with an appointment and was told they probably can't fix my AC and rear view mirror due to computer issues. After waiting most the d More

by silvrspon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon, Jerome Rucker
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

I'm truly sorry to hear about your experience with our service department. It sounds like we've fallen short in providing the timely and efficient assistance you deserve, especially regarding your AC and rearview mirror issues. We understand how frustrating this must be as your lease comes to an end, and we're committed to resolving these concerns for you promptly. Please reach out directly so we can address this matter urgently. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

October 08, 2024

Friendly ,precise,fast and fair. They listen to your concerns and do all they can to help. I was even able to get dropped off and picked up at work with their shuttle More

by nina.tripodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate and Jennifer are truly amazing! I cannot say enough about their professionalism and dedication to make every one feel special and taken care of. They go above and beyond
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Nina, we're delighted to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided you with such a convenient and attentive experience. Thank you for sharing your positive feedback! Let us know if we can be of assistance in the future!

October 08, 2024

The facility is modern. The waiting area is clean and comfortable. The service is excellent. More

by alidahaynerbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardie
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're happy to hear that you had a positive experience at our dealership. We strive to create a welcoming environment with excellent service, and it's great to know that our efforts made an impression. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

October 08, 2024

They were very helpful and consistent with their communication, and the repairs where conducted in a timely manor. More

by NF41979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walts, Lisa Stewart
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided helpful and consistent communication during your repair process. Thank you for sharing your experience with us and see you next time!

October 08, 2024

The staff was professional and courteous. Very informative, answering all my questions. Thank you so much for making things go smoothly. More

by JLUDWIG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's wonderful to hear that our team at Armory Chrysler Dodge Jeep Ram Fiat of Albany provided you with a smooth and informative experience. Thank you for the kind words, and we're here if you have any more questions!

October 07, 2024

I made an appointment a month in advance. Armory didn't work on my truck for over a week and failed to fix issues that were repeat repairs from prior visits. I'm completely dissatisfied wit More

by william.sigadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Comtois
Oct 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

William, I'm sorry to hear about your experience and the delay in addressing your truck's issues. We strive for timely and effective service, so it's concerning to learn we fell short here. Please reach out at your convenience so we can work towards a suitable resolution together. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

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