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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
975 Reviews
Call Service Center (847) 392-6660

975 Reviews of Arlington Heights Buick GMC - Service Center

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July 24, 2024

Phenomenal service and expertise from Chris. He really worked with me to understand the situation and find the right solution. More

by Randy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Chris, Randy! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

July 19, 2024

Chris Parisi was the service representative who helped me. He is very knowledgeable and professional! He explained everything that was going to be done to my car in a very understandable way. He told me t More

by jerbeth618@sbcglibal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2024

Allie was helpful and provided excellent customer service. Very knowledgeable and knows how to be positive and responsive. More

by Nomistarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Szwec
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June 26, 2024

They always listen to me attentively and address the challenges the carry have. They don’t try to upsell services and the value is tops! More

by Jeff Reinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Allen
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June 26, 2024

Mike Parisi is outstanding. ! Very knowledgeable and I know that I can trust him. Your establishment has employees are very helpful and friendly. More

by hdemovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2024

Everyone is incredibly kind and friendly as well as knowledgeable and helpful. Always a pleasurable experience. More

by sampsonite30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2024

Did exactly what I requested to help my wife while hauling 3 kids around and dealing with our car issue More

by connelly.ryan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever answered my phone call. She was amazing!, Dean Fay
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June 15, 2024

He listened very well and was very professional and attentive. He fixed the problem with my car and so far, it's running smoothly. More

by myrnabenit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

All of my questions and issues were resolved with the assistance of the service rep and repair staff of this dealership. More

by Retiredcfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
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June 14, 2024

After a costly repair ($3,000,00 +) the car now makes a loud engine noise. More

by louiskittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Parisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Arlington Heights Buick GMC responded

Hi Louis. Thank you for your rating and review. We use all reviews as a coaching opportunity for our team. Please call me at your earliest convenience to give me more information on exactly what happened. I look forward to hearing from you. My cell number is (858)878-1359 Ariel Szwec General Manager/Partner Arlington Heights Buick GMC or something

Jun 28, 2024 -

Arlington Heights Buick GMC responded

Hi Louis. Thanks for the opportunity to make things right. We appreciate your business and look forward to working with you in the future. Ariel Szwec General Manager/Partner Arlington Heights Buick GMC

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