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Arlington Heights Buick GMC
Arlington Heights, IL
5,680 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,680 reviews
September 01, 2026
I brought my two generic key fobs to the dealership to get programmed. When they give me the key fobs back, they said you’re all set. I tested the key fobs and realized one of them was not programmed corr get programmed. When they give me the key fobs back, they said you’re all set. I tested the key fobs and realized one of them was not programmed correctly. I asked the technician why one didn’t work completely and he says well they’re cheap key fobs. I wish he would’ve told me that one was not working before I had to ask him. I would understand this, but I had to probe to find out that one fob did not work to lock the car. That’s why I’m giving the rating that I am since the technician should have told me before I had to find out myself. More
by richroller37
Employees Worked With
Can’t remember the name of the technician
August 30, 2026
Cesar Martinez was great to work with from start to finish, overall great experience here. finish, overall great experience here. More
by ostergaard0516
Employees Worked With
August 28, 2026
I’ve been bringing my vehicle to Arlington Heights Buick GMC since purchasing it, and I specifically want to recognize Mark Lubrano for the exceptional service and support he has provided me. Mark is gen GMC since purchasing it, and I specifically want to recognize Mark Lubrano for the exceptional service and support he has provided me. Mark is genuinely one of the biggest reasons I continue coming back to this dealership for all of my service needs, even though it is a bit of a drive for me. Every time I’ve worked with him, he has been professional, patient, welcoming, and incredibly helpful. What I appreciate most is that Mark actually takes the time to listen to my concerns and explain what is going on with my vehicle rather than making me feel rushed. Whether it’s answering my questions, walking me through a repair or service recommendation, or helping when I’ve had an unexpected issue, he has consistently gone above and beyond to make sure I’m taken care of. Having a service advisor you can trust makes a huge difference, and Mark has earned that trust from me. I always feel like I have someone I can reach out to who genuinely cares about getting things handled correctly. Mark is truly an asset to Arlington Heights Buick GMC, and I hope both the dealership and GM recognize the level of customer service he provides. Employees like him are what build long-term relationships with customers and keep people coming back. Thank you again, Mark, for everything you’ve done for me and for always taking great care of my vehicle. Absolutely a 5-star experience and highly recommended! More
by omeirghori
Employees Worked With
August 28, 2026
I dealt with honest and straightforward people who delivered what they promised. Cesar was very well versed on the tech and was able to explain ti thoroughly. delivered what they promised. Cesar was very well versed on the tech and was able to explain ti thoroughly. More
by curriechuck13
August 24, 2026
I was referred to Shelley Barr and my experience was over the top! I will refer her to many people. over the top! I will refer her to many people. More
by sam
Employees Worked With
August 23, 2026
Visited service department for routine maintenance on my 2025 Buick Envista Avenir. Service was prompt and friendly. Explained the rewards program that I wasn’t aware of. Offered additional services but w 2025 Buick Envista Avenir. Service was prompt and friendly. Explained the rewards program that I wasn’t aware of. Offered additional services but we’re not pushy in any way. More
by Tnddeluca
Employees Worked With
August 22, 2026
kind and welcoming staff. They are patient and want the best for you. great experience. They are patient and want the best for you. great experience. More
by becca25197
August 21, 2026
Mike Evans my service writer is the kindest gentleman. And lets me know just what I need to take care of with my car. And lets me know just what I need to take care of with my car. More
by Mickeygo
Employees Worked With
August 21, 2026
This is the second vehicle i bought at this dealer in the last eight years. My salesman Eliot listened to my needs, and got me a grat deal. last eight years. My salesman Eliot listened to my needs, and got me a grat deal. More
by al.adom2
August 21, 2026
Near perfect experience at a car dealership. Went in not knowing exactly what I wanted. Cesar (salesman) was very knowledgeable and answered questions when I had them, but he let me work throu Went in not knowing exactly what I wanted. Cesar (salesman) was very knowledgeable and answered questions when I had them, but he let me work through the decision process without being pushy or overly assertive - which I appreciated. Mike in Financing was efficient and got me on the road quickly. I would definitely use this Dealership again! More
by matt@testgauge.net
