Arlington Heights Buick GMC

Known and respected Mike Baker since he joined Mitchell Buick I trust Mike and his opinion on work needed. Buick I trust Mike and his opinion on work needed. More

Very good service and great customer service , Nice people always have great service, thank you people always have great service, thank you More

In our years of interacting with this dealership from the customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with th customers perspective, there is another one of your long standing employees, Shelley Barr who consistently exhibits a work ethic commensurate with this corporations mission statement. She continually goes above and beyond in not only providing service expertise to individualize the customers needs, but also thinks out of the box with problem solving and has the goal to meet the customers satisfaction level. Her communication skills combined with her level of professionalism and compassion illustrates her level of professional integrity. She remains flexible, hard working and helps the customer feel that her goal is to satisfy their concerns. In my career with Joint Commission, Shelley’s’ ongoing performance would be flagged as a team member we would recommend to mentor and train new employees. Your Administrative and Corporate offices should feel proud that they have Shelley on board who overall exhibits strong work ethic values. Indeed, it makes sense then, that she has been a loyal team member with Arlington Heights Buick for almost 30 years. More

Love this dealership! Shelley is always very helpful and goes way and beyond.for her customers. Not pushy at all and very honest. This is why I love this dealership. Shelley is always very helpful and goes way and beyond.for her customers. Not pushy at all and very honest. This is why I love this dealership. More

I recently leased a 2025 Buick Encore GX. The process was easy and painless. My salesperson Victor was wonderful. He went over all of the new features of my car, how to set up my on-star, and The process was easy and painless. My salesperson Victor was wonderful. He went over all of the new features of my car, how to set up my on-star, and how to set up my mobile app. The general manager Dan came over to check on me and answer any questions. Once I got into finance, Mike had my paperwork ready and explained the lease process. It was a great experience from start to finish and I would recommend this dealership to everybody. It was a very welcoming environment. I love my new car. More

Chris was great to work with. Kept me updated on the progress of my car both him and service manager Mike provided best service always completely satisfied when I bring my car her Kept me updated on the progress of my car both him and service manager Mike provided best service always completely satisfied when I bring my car here. More

This dealership really values the customer’s needs through being trustworthy, communicative and very thorough during the car buying process. We purchased our vehicle from out of state and they made th through being trustworthy, communicative and very thorough during the car buying process. We purchased our vehicle from out of state and they made the process extremely efficient. Shelley Barr deserves 10 stars as she exceeded our car-buying expectations. She went out of her way to ensure our car met extended warranty standards. She was extremely thorough and responsive during the entire car-buying process. Please use Shelley for your next car purchase! More

Awesome experience! He was super helpful and easy to talk to. Got me everything I needed for my insurance and answered all my questions. Great guy! He was super helpful and easy to talk to. Got me everything I needed for my insurance and answered all my questions. Great guy! More