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Arlington Acura in Palatine

Palatine, IL

4.7
1,658 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,658 Reviews of Arlington Acura in Palatine

March 29, 2023

Upon entering the show room I was met by Brandon Damerjian who after listening attentively as I explained my situation searched through the pre driven inventory and selected an Acura 2020 ILX for me More

by petec
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Pawlikowski, Brianna Modugno, Brandon Damerjian
Report | Print
Mar 30, 2023 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

Mar 31, 2023 -

Arlington Acura in Palatine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arlington Acura In Palatine. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Jon, the sales person, was very helpful and efficient in handling my purchase. Thank you Arlington Acura. More

by jerryfrost27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Burzawa
Report | Print
Mar 23, 2023 -

Arlington Acura in Palatine responded

Thank you, Jerry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2023

Steve in Service dept was excellent. As was the technician that worked on my car. More

by Shonniebilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Mar 11, 2023 -

Arlington Acura in Palatine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the team met your expectations. Thank you again for choosing Arlington Acura in Palatine!

March 08, 2023

My purchasing experience in buying my 2023 RDX was excellent. No pressure at all. Was able to test drive several cars and picked one off the lot. I highly recommend this dealership. Their service More

by Kingsland Coombs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Aamer Ali, Scott Mattran
Report | Print
Mar 08, 2023 -

Arlington Acura in Palatine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new 2023 RDX! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 08, 2023

They did a nice job on the service, which was pretty straight forward, although they are sending me texts and emails about a follow up appointment that I never made. It is obviously incorrect as it was More

by JKHENEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Mar 08, 2023 -

Arlington Acura in Palatine responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 03, 2023

Great Service Staff! They were all very friendly, and professional! They always explain everything well, and only recommend what my vehicle needs! More

by davepod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Adam Lisikiewicz, Aamer Ali, Sean Fork, Steve Farmandi
Report | Print
Mar 04, 2023 -

Arlington Acura in Palatine responded

Thanks, Dave! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!

March 03, 2023

Scott and Gene are an extremely helpful and courteous team. Extremely happy with my purchase and thankful for these guys! More

by Paul Seiden ;)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin McConaughy, Aamer Ali, Sean Fork, Samuel Dibashi, Scott Mattran, Maribel Segura, Karolina Grych, Steve Farmandi, Gene Shenkman, Brianna Modugno
Report | Print
Mar 04, 2023 -

Arlington Acura in Palatine responded

We are very happy to hear that Scott and Gene provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2023

It was reliable and very professional. Johnny Pulido is dependable and accommodating. Highly recommended. The car itself is incredible! More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhony Pulido
Report | Print
Mar 04, 2023 -

Arlington Acura in Palatine responded

Thank you for sharing your experience with us, Manny! We're happy to hear it went well and hope you'll continue to enjoy your new vehicle. We truly appreciate your feedback!

March 01, 2023

Aamer is fantastic. Very personable and in details of explanation for 2 different vehicles I had brought into the dealership. He's primary reason I have all service done More

by tram-melon0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Samuel Dibashi, Maribel Segura
Report | Print
Mar 01, 2023 -

Arlington Acura in Palatine responded

It's great to hear that Aamer was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!

February 24, 2023

Everything was fine, but should know that there is a charge to use a credit card before hand. More

by Alanancy
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Feb 26, 2023 -

Arlington Acura in Palatine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

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