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Arlington Acura in Palatine

Palatine, IL

4.6
1,662 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,662 Reviews of Arlington Acura in Palatine

June 03, 2023

Superb customer service and amenities to along with it. Personalized service and explanation of work being performed. More

by 2016ILX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
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May 21, 2023

Kind sales team that took time to understand our need. Really helpful and fair with the sale More

by rlawrence
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Pawlikowski, Stephen Gonzales
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May 18, 2023

I have my MDX done service with this dealership im pleased and took care professionally. I believe mark is the service person More

by lives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
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May 17, 2023

Steve was very helpful with all the service needed for the car, top quality service More

by j.cha212al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
May 07, 2023

Efficient and helpful with a new lease on an MDX. Superior to other dealerships in the area in my experience. Have been a customer for 18 years. More

by Brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi, Mike Gargano
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May 03, 2023

Very pleased with the service and how Mark took care of us. He was prompt in responding and adequately informed us what was needed and future service required. More

by nealfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
April 30, 2023

Knowledgeable associates and provides useful tips and insights regarding the product being sold. Unlike other sales representatives, Steve does not coerce prospective clients into buying to the point of More

by beaks84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Report | Print
April 29, 2023

Mark the service manager was exceptional. He was thorough. and considerate of my time and financial constraints. More

by Anne Hegland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
April 25, 2023

Everyone was nice and helpful. . From sales to the financial department. I was so pleased with the customer service . More

by Devra.gamble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales, Dimitar Atanasov
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April 13, 2023

My 23 year experience with the service staff has been worth 5 stars each and every time!! More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Steve Farmandi
Report | Print
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