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Arlington Acura in Palatine

Palatine, IL

4.7
1,658 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,658 Reviews of Arlington Acura in Palatine

May 07, 2023

Efficient and helpful with a new lease on an MDX. Superior to other dealerships in the area in my experience. Have been a customer for 18 years. More

by Brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi, Mike Gargano
Report | Print
May 03, 2023

Very pleased with the service and how Mark took care of us. He was prompt in responding and adequately informed us what was needed and future service required. More

by nealfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
April 30, 2023

Knowledgeable associates and provides useful tips and insights regarding the product being sold. Unlike other sales representatives, Steve does not coerce prospective clients into buying to the point of More

by beaks84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Report | Print
April 29, 2023

Mark the service manager was exceptional. He was thorough. and considerate of my time and financial constraints. More

by Anne Hegland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
April 25, 2023

Everyone was nice and helpful. . From sales to the financial department. I was so pleased with the customer service . More

by Devra.gamble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales, Dimitar Atanasov
Report | Print
April 13, 2023

My 23 year experience with the service staff has been worth 5 stars each and every time!! More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Steve Farmandi
Report | Print
April 05, 2023

Brandon was great and easy to work with. Dealership lost 1 star because the car I had scheduled to test drive was not there when I arrived, even though I continued to get emails/texts about More

by TF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Brandon Damerjian
Report | Print
Apr 07, 2023 -

Arlington Acura in Palatine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Arlington Acura In Palatine. Thanks again for the recommendation, and have an amazing day!

April 05, 2023

Great service. Knowledgeable service advisor. Smooth pickup and drop service. Effective and efficient service. Professional. More

by Sachin
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Apr 08, 2023 -

Arlington Acura in Palatine responded

Hi Sachin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arlington Acura In Palatine. If you're ever in need of more help, please let us know!

March 31, 2023

Mark in the service department is always helpful, honest and professional! I would go back to this dealer. More

by Suzyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Apr 03, 2023 -

Arlington Acura in Palatine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Acura In Palatine! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2023

Highly professional team. Exceptional service. Definitely I will recommend friends and family buy and lease cars at Arlington Acura. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Stephen Gonzales, Gene Shenkman
Report | Print
Mar 30, 2023 -

Arlington Acura in Palatine responded

Thank you, Alex, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 31, 2023 -

Arlington Acura in Palatine responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Acura In Palatine! If you're ever in need of more help, please let us know!

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