Arlington Acura in Palatine

Buy your Acura HERE! This was my first experience buying a car for myself, and I must say I could not have picked a better dealership to go to. I was welcomed by the Chase This was my first experience buying a car for myself, and I must say I could not have picked a better dealership to go to. I was welcomed by the Chase Rohrman and Erich Walschlager. I had already done my research online and knew exactly which car was in my budget and I had a few to chose from. They had me test drive every Acura TSX I liked until I was confident in which one was for me. Erich walked through the numbers with me and consulted Chase on what was possible on their end to reach my payment goal. I was able to get the best price I could find from Arlington Acura. The Finance associate Steffan took care of me as well making sure to get me the best rate to keep my payments within my budget. In less time than it takes to buy groceries and cook a delicious dinner I was able to walk into the dealership and leave in the car I wanted for the payments I wanted. I really felt taken care of my everyone without ever feeling the slightest hint of pressure or push towards making a decision. I highly recommend this dealership to anyone looking for their next upgrade into a premium luxury vehicle. More

Transparency and friendliness unseen elsewhere We worked with Muhammed to get our first ever Acura. The entire experience was very smooth. We never felt pushed or followed. The salesmanship, auto s We worked with Muhammed to get our first ever Acura. The entire experience was very smooth. We never felt pushed or followed. The salesmanship, auto service and finance, this Acura dealership has the best quality in all departments. More

caeser worst salesperson Ceaser is a liar and thief....worst car dealership. DEALERSHIP OF LIARS. Avoid the used salesman Caeser at any cost. All the stereotypes for used c Ceaser is a liar and thief....worst car dealership. DEALERSHIP OF LIARS. Avoid the used salesman Caeser at any cost. All the stereotypes for used car salesmen are true here. More

Great car-buying experience! Mike was a big help! I never felt pressured to buy a car from him, which put my mind at ease throughout the process. I ended up leasing a brand new IL Mike was a big help! I never felt pressured to buy a car from him, which put my mind at ease throughout the process. I ended up leasing a brand new ILX fro a great price. Mike was extremely knowledgeable and very easy to work with. Thank you! More

Great service We were referred to come and to see Muhammed Patel from our friends who have bought few cars from him and no doubt he exceeds in the service we have b We were referred to come and to see Muhammed Patel from our friends who have bought few cars from him and no doubt he exceeds in the service we have bought cars before but this time it was definitely a good choice if you are looking to buy a new Acura or any pre owned vehicle go and see Muhammed Patel you won''t be disappointed More

Bought a Trade-In Went to two other dealerships looking at the same used car before I found one here. Maybe it was the rule of three or just good luck, but this as far Went to two other dealerships looking at the same used car before I found one here. Maybe it was the rule of three or just good luck, but this as far and away the best experience I have had buying a car. Only negative was the inevitable time spent in the financing office, but if you are just up front and open about what you are looking for like I was, you can be in and out of there in five minutes. All around, no complaints from me! More

warranty cancellation I bought a vehicle in October from this dealer. I bought it from Orest,hes a great guy I would recommend anyone that wants to buy a car to him. With m I bought a vehicle in October from this dealer. I bought it from Orest,hes a great guy I would recommend anyone that wants to buy a car to him. With my vehicle I bought the extended warranty and driver care. Then in January 15 th I went to the dealer to cancel the warranty and did not like the way the finance manager Frankl S. took the situation. First, because he was angry that we were cancelling. Secondly when we bought the car he had told us oil changes were included and I have 2 other witnesses that heard it from his mouth, so there we were arguing in his office about whether he said it or not i then ignored what he was saying because he ticked me off. Third when we made the cancelation he made me sign a paper for cancelation but NEVER gave me a copy. He also told me it would take 6-10 weeks, well its been 10 weeks already and ive gotten nothing. So march 17 i stopped by the dealer to see what was going on and apparently Frankl S. was no longer there and had to sign another paper for cancelation and the new person told me in 30 days I should see that money and that frankl should have given me a copy More

The best car buying experience This was the second vehicle I have purchased from a Bob Rohrman dealership. I had a very superb buying experience with the first car I purchased back This was the second vehicle I have purchased from a Bob Rohrman dealership. I had a very superb buying experience with the first car I purchased back in 2012, so I decided to go back for a second. I have driven Hondas all my life and decided to upgrade to an Acura. I stopped over to the Bob Rohrman Arlington Acura in Palatine, IL, which was the closest location to me. The moment I walked into the dealership I was amazed of the cleanliness and appearance the showroom had. The dealership had an amazing staff that helped with any inquiries I had, with one sales associate in particular, Bekim Terzija. I was in awe of his customer service and the professionalism. He had great knowledge and passion for his career. Bekim made me aware of all the decisions I had to make while understanding my needs. He wanted to make sure I was getting a great deal and my purchase was not just the right decision for myself but for my family as well. Due to Bekim’s honestly, integrity, and passion for what he does I was able to make a pressure free decision on my new Acura. This was by far the best experience I have ever had in any dealership. If you’re looking for an amazing car buying experience it s at Arlington Acura of Palatine. Ask for Bekim Terzija to be your sales associate and you will also get the best car buying experience you have ever had! More

My Car Buying Experience I purchased my vehicle from Bob Rohrman Delearship just couple of days ago and must say BRAVO to Bekim and the finance manager, Igor. I am very happy I purchased my vehicle from Bob Rohrman Delearship just couple of days ago and must say BRAVO to Bekim and the finance manager, Igor. I am very happy with my purchase and thanks to him for his wonderful, friendly and excellent help explaining the features and options of the vehicle. I am very impressed with his friendly attitude and hospitality, and he was very straightforward in addressing all of my questions and concerns. I will definitely recommend Bob Rohrman Delearship to my friends and colleagues. More

Very helpful Sales consultant was helpful patient and did his best to give me the best deal possible to suit my needs, even though I may have been a little stubbor Sales consultant was helpful patient and did his best to give me the best deal possible to suit my needs, even though I may have been a little stubborn More