Arlington Acura in Palatine

Service visit Great people to work with, they go above and beyond to meet the clients needs every time. Thank you for the great personalized service guys!! I will Great people to work with, they go above and beyond to meet the clients needs every time. Thank you for the great personalized service guys!! I will continue to purchase and service my Acura's at Arlington Acura. More

Great service!!! Arlington Acura has a great group of service people. I've been lucky to have most of my issues covered under the generous acura warranty on new and le Arlington Acura has a great group of service people. I've been lucky to have most of my issues covered under the generous acura warranty on new and leased cars. The waiting area is great and the experience is always a good one. More

Quick and easy follow up I had the seats on my older car replaced and when one of them started to show some wear and tear I called and talked to Mark, the associate I had wor I had the seats on my older car replaced and when one of them started to show some wear and tear I called and talked to Mark, the associate I had worked with when I brought in the car. He was insistent that I bring it in and said he would get it fixed. I brought it in and Mark personally met me and made sure issue got resolved very quickly. He then make sure the car was washed before I left. I was very satisfied More

Szymon/Simon is EXCELLENT My husband and I had visited two other dealerships - Lexus and Toyota. When we first walked into Arlington Acura I just wasn't so sure about buying a My husband and I had visited two other dealerships - Lexus and Toyota. When we first walked into Arlington Acura I just wasn't so sure about buying an MDX. We met Szymon - he was professional yet personnel. We test drove the MDX and Szymon gave us a brief overview of the car. We took it out on the highway and that's when I feel in love with the MDX. Most appealing was the ability to change the modes of driving from sport, to comfort to regular. Szymon was informative and fun! We had a great sales experience and will be back to see him again!! More

Best service ever! Muhammad was our salesperson, he is really great in what he is doing plus nice personality! We got approved for Acura despite our low credit score , t Muhammad was our salesperson, he is really great in what he is doing plus nice personality! We got approved for Acura despite our low credit score , the whole staff helped us a lot.This is the best dealership I ever been , next purchase will be from them also . More

6 STARS!!! Muhammed was very knowledgeable when it comes to Acuras, he steered me in the right direction. Muhammed helped find the perfect vehicle for me and my Muhammed was very knowledgeable when it comes to Acuras, he steered me in the right direction. Muhammed helped find the perfect vehicle for me and my girlfriend, and I really appreciate all the guidance. He deserves a 6th star on my rating and I will definitely come back to him on my next purchase. Great customer service skills! More

Excellence Mohammed Patel got us in and out in no time. Got us exactly what we could afford and was nothing but extremely helpful and kind. I highly recommend Mohammed Patel got us in and out in no time. Got us exactly what we could afford and was nothing but extremely helpful and kind. I highly recommend seeing him asap. More

My Acura Purchase Experience- July 1st 2017 I personally don't write any reviews about anyone, but usually I read reviews before I make any purchases. I was looking to buy a new Acura RDX and go I personally don't write any reviews about anyone, but usually I read reviews before I make any purchases. I was looking to buy a new Acura RDX and got a referral from my friend about Muhammed Patel at Arlington Acura. I had heard Many Many good things about Muhammed Patel and finally I went to meet him at Arlington Acura Dealer in Palatine. I was amazed by his professional service. He explained us the different trims on the 2017 Acura RDX which helped me to purchase the vehicle which I needed. If you are looking to buy Acura then Muhammed Patel is the MAN to look for. I am very sure you will not be disappointed working with him. Also, his professional service doesn't stop here. Once you buy the vehicle he will regularly touch base with you to make sure that his customers are really enjoying the car. I am very much amazed with the way Muhammed patel deals with his customer. I once again strongly suggest that MUHAAMED PATEL IS THE MAN TO LOOK FOR if you ever want to buy a new vehicle. More

Recent Lease Experience My wife and I recently leased an MDX from Stuart Craig at this dealership, and it was the absolute best experience we have ever had either buying or l My wife and I recently leased an MDX from Stuart Craig at this dealership, and it was the absolute best experience we have ever had either buying or leasing an auto. We are in our 70's and have been through the process many times. Stuart was wonderful in all respects from the time we walked into the dealership until this day. I expect we will continue to seek his advice and counsel on our new vehicle as well as future vehicles. . More

Muhammed Patel is simply Above & Beyond! This is my first time writing any review for an Auto Sales person for no other reason but an exceptional above and beyond experience with Muhammed! If This is my first time writing any review for an Auto Sales person for no other reason but an exceptional above and beyond experience with Muhammed! If it was not Muhammed, I'd have probably not considered Acura or this dealership for my next auto purchase. Muhammed treats customer as a family member with utmost sincere advises and guidance. Never had such an experience and in fact never expected to have until I met Muhammed. Muhammed has raised the CSAT bar very high and I am truly impressed with his gentle, kind, sincere and friendly gesture throughout. More