Arlington Acura in Palatine

First service on new car Service is always timely and completed as expected. Service people are always pleasant, attentive and focused on providing a professional experience Service is always timely and completed as expected. Service people are always pleasant, attentive and focused on providing a professional experience and great Customer service More

Professional, friendly, service team I own a 2005 TL and have used the service department for years. If a repair is needed, other than an oil change, Omar, Mark, Chris or Aamer always ex I own a 2005 TL and have used the service department for years. If a repair is needed, other than an oil change, Omar, Mark, Chris or Aamer always explain what should be done and why. A very courteous group of people! More

Minor service done properly and in a timely manner Feel the staff (especially Jeremy) is highly qualified, personable and always helpful and pleasant. Receptionist is always pleasant. Other service Feel the staff (especially Jeremy) is highly qualified, personable and always helpful and pleasant. Receptionist is always pleasant. Other service people always friendly. Glad you are not a union based dealership. More

Great service Stop in to make service appointment. Took the car right in. Got me all set up with a loaner. Very helpful and friendly. Always a pleasure working wi Stop in to make service appointment. Took the car right in. Got me all set up with a loaner. Very helpful and friendly. Always a pleasure working with the service team More

Customer Service a Priority Have had my 2001 CL serviced by Arlington Acura - almost 17 years! With each service appointment, my service manager had taken the time to review need Have had my 2001 CL serviced by Arlington Acura - almost 17 years! With each service appointment, my service manager had taken the time to review needed service. This last appointment Aamer Ali and Stevie had gone a step beyond to insure my coupe drove out beautifully. They eased a stressful time. Even after all these years, Arlington Acura customer service has provided excellent service and continued to treat me and my vintage CL with care. Thank you! Christine J. More

Acura Mark is super helpful. He lets me know exactly what needs to be done. Car done on time. Communication throughout the emote process. Car comes back c Mark is super helpful. He lets me know exactly what needs to be done. Car done on time. Communication throughout the emote process. Car comes back clean and working properly. More

Jeremy is amazing in service I know he takes care honestly. I've been taking my car into Arlington Acura for over 10 years now. Omar the manager &a Jeramy have been truly wonderful with my experience. I am a si I've been taking my car into Arlington Acura for over 10 years now. Omar the manager &a Jeramy have been truly wonderful with my experience. I am a single woman and your always worried about being taken advantage of. Never have I felt or believed that they would ever! And they haven't. I'm grateful for such a positive experience. More

Excellent Customer Service staff is extremely knowledgeable and professional. Aamer provided excellent customer service. Been going there for years for maintenance and other ser staff is extremely knowledgeable and professional. Aamer provided excellent customer service. Been going there for years for maintenance and other services and never been disappointed. More

15K service Outstanding service with Mark. Drop off and into loaner courtesy vehicle in under 5 min. Everything was ready when I arrived. Mark handled quickly an Outstanding service with Mark. Drop off and into loaner courtesy vehicle in under 5 min. Everything was ready when I arrived. Mark handled quickly and cery helpful. More

Car Buying Experience I had a very pleasant experience with Muhammed Patel at Arlington Acura. Muhammed made the buying hassle free. He is very courteous and attentive to I had a very pleasant experience with Muhammed Patel at Arlington Acura. Muhammed made the buying hassle free. He is very courteous and attentive to details about the car features. I would highly recommend to ask for Muhammed at Arlington Acura on your next car purchase. More