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Arlington Acura in Palatine

Palatine, IL

4.7
1,658 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,658 Reviews of Arlington Acura in Palatine

January 17, 2023

Sam was very knowledgeable and helped me correct a mistake I made when purchasing my 2023 RDX More

by GPACKER922
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Jan 18, 2023 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 17, 2023

Ammor was very friendly and helpful. Explained all our service needs and options. Will be back for next service check up. More

by mcoffaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jan 18, 2023 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2023

My review comments have to do with Sam, our very gracious sales person. He could not have been better, more friendly, or cooperative! We'll be back to work with Sam in the future. More

by GRANT8146
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari, Samuel Dibashi
Jan 16, 2023 -

Arlington Acura in Palatine responded

Grant, Thanks for sharing about your experience with Arlington Acura in Palatine. Samuel and our team appreciate your business and hope to see you again soon!

January 15, 2023

Great Sales and Service experience with the folks at this dealership. Definitely recommend anyone looking to purchase or service their vehicle to stop in. More

by Nay Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork, Steve Farmandi
Jan 16, 2023 -

Arlington Acura in Palatine responded

Nay, Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

January 12, 2023

Everything went well. My service advisor Aamer is very knowledgeable and explained everthing to me More

by robtprzywara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jan 13, 2023 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Aamer here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2023

Great, friendly, honest service, as always. Been coming here for 20 years for all my car needs and have never been disappointed. More

by lisawags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ, Aamer Ali, Steve Farmandi
Jan 10, 2023 -

Arlington Acura in Palatine responded

Lisa, Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Aamer, Steve, and DJ were able to help, and we hope to see you again!

January 10, 2023

Really friendly, easy talking to, help you right away good price and I will highly recommend to everyone More

by ILIJA stojanovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Damerjian
Jan 11, 2023 -

Arlington Acura in Palatine responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Acura in Palatine!

January 10, 2023

We had a great experience and excellent professional service from Mr. Clark and his team. He clearly explained the issues and my options. More

by louwozniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Jan 11, 2023 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Christopher and our team here at Arlington Acura in Palatine.

January 09, 2023

The service technician now sends a video of the undercarriage of the vehicle and explains some of the results from the multipoint inspection. This is a great addition to the strong customer servic More

by Tacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jan 09, 2023 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 09, 2023

Great experience with the Service Dept. Good explanation of services being performed and recommendations. Thanks Aamer! More

by Kevin V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Jan 10, 2023 -

Arlington Acura in Palatine responded

Kevin, Thank you for your business and this service review. We're happy to hear Aamer and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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