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Arlington Acura in Palatine

Palatine, IL

4.7
1,658 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,658 Reviews of Arlington Acura in Palatine

January 31, 2023

The Arlington Height Acura Service Department is terrific. I've used their service department for over 20 years. Always dependable, reliable and honest. More

by al30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 31, 2023

Prompt and honest service. Don't like the credit card surcharge though. The cashier was also very pleasant and professional. More

by rennwanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! Mark and our team sincerely value your business and look forward to your next visit.

January 31, 2023

We’ve been using the service department for multiple vehicles and always received a great service. More

by 333386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again!

January 30, 2023

Customer sinc 1990. Service is very expensive and I hate the credit charge but generally trust Mark and Chris to be honest about what is needed and service department si More

by LENNYS9X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

Thank you, Lenny! Chris and Mark appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 28, 2023

service rep was very courteous and did everything possible to give best possible customer service More

by j.cha212al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Jan 30, 2023 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 25, 2023

Sam is a hardworking individual who delivers excellent service. We worked with him all the way from the vehicle ride and he was attentive to our needs throughout the process. More

by W.F.SPRINGER
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Report | Print
Jan 26, 2023 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Samuel was able to help, and we hope to see you again!

January 24, 2023

Friendly and knowledgeable staff. Great experience overall. They were very kind and accommodating to our needs. More

by stephrday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Samuel Dibashi
Report | Print
Jan 25, 2023 -

Arlington Acura in Palatine responded

Thank you so much for choosing Arlington Acura in Palatine. Please don't hesitate to let us know if we can be of any more assistance!

January 24, 2023

Accurately diagnosed the cause of my issue over the phone. Confirmed during my same day appointment. More

by phildusza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jan 24, 2023 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine; we look forward to having you as a valued customer for many years to come!

January 20, 2023

Stephen Gonzalez was great! !! He helped me make a positive buying decision and was very knowledgeable. More

by CZDDAYTNK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Report | Print
Jan 23, 2023 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Stephen and our team here at Arlington Acura in Palatine.

January 19, 2023

Stephen Gonzalez was excellent to work with, as were the paperwork and service staff. All I’m all, a great experience at new car buying. More

by jpete20240
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Report | Print
Jan 20, 2023 -

Arlington Acura in Palatine responded

Thanks, Stephen, for your feedback on your recent visit to Arlington Acura in Palatine. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

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