Antwerpen Security Nissan

Easy and pleasant purchase experience. Purchasing from John Madden is like hanging out with an old Friend :) Purchasing from John Madden is like hanging out with an old Friend :) More

My experience was okay. I say okay because I feel like every time I come into the service center I’m getting up charged for everything. Things I’ve been bringing up for year I say okay because I feel like every time I come into the service center I’m getting up charged for everything. Things I’ve been bringing up for years are now showing up in other areas as issues with my car and I’m always given an astronomical amount or cost to have it replaced. My last instance of coming in, I was told I would have to pay $175 to have a diagnostic test done on my car to determine why the check engine light came on. After that, the service tech comes back to me with a bill of $900 + dollars saying I have to get a piece replaced that I shouldn’t have been responsible for. After making a fuss, she decided to “check” my warranty and it was covered. That is something that should have been done prior to coming back to me with a tab of almost $1k to pay out of pocket. Had I paid the tab, I would have been out of money for no reason. The service tech also could not tell me what could have caused the piece to malfunction or more so how long I’d have driving on the piece before it became an even bigger deal. Before asking a customer to spend large amounts of money, the proper steps should be taken to act in the best interest of the customer. More

Alway attentive and accurate a dealership that doesn't try to push excessive problem findings. try to push excessive problem findings. More

Very good service my car was done in a timely fashion the guys that service was great outstanding the guys that service was great outstanding More

My experience was comfortable and pleasant. I was kept informed of the status of the service being performed. It was completed in a timely manner. I was kept informed of the status of the service being performed. It was completed in a timely manner. More

The service was awesome! Both John Madden and Mike were professional and gave wonderful customer service. Both John Madden and Mike were professional and gave wonderful customer service. More

Pleaseant and efficient service was kept informed about the progress and things that my car needed the progress and things that my car needed More

I have not been unhappy with the work and service they provide to my car they do their best provide to my car they do their best More

Always feel like everything is explained and options if applicable without pressure and the quality of the work is first rate. applicable without pressure and the quality of the work is first rate. More

They always try to do their best. I can't rate them 5 stars because of previous issues with the service department. While they did do their best to make it right, I shouldn't have h I can't rate them 5 stars because of previous issues with the service department. While they did do their best to make it right, I shouldn't have had the issues to begin with. More