Antwerpen Security Nissan
Baltimore, MD
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225 Reviews of Antwerpen Security Nissan
Clean and dependable with knowledgeable service advisers. Jenese Carthens is top notch with her communication of keeping posted on any work performed. Jenese Carthens is top notch with her communication of keeping posted on any work performed. More
I always get my car serviced and buy my cars at Antwerpen Nissan. They are very transparent in their pricing and have me in and out very quickly. I’m on my 3rd car from Antwerpen. Nissan. They are very transparent in their pricing and have me in and out very quickly. I’m on my 3rd car from Antwerpen. More
Informative of other offered or recommended services along with a text to keep you informed of your vehicle. Friendly, great customer service and time management! along with a text to keep you informed of your vehicle. Friendly, great customer service and time management! More
Unresponsive to my many calls I purchased a Rogue in October 2023 my salesperson was helpful and responsive to a point now he won't get on the phone. There was a sales manger there that was very kind, October 2023 my salesperson was helpful and responsive to a point now he won't get on the phone. There was a sales manger there that was very kind, business and customer orientated he cared about how customers were treated bc he wanted repeat business. He has since expired much to my disappointment anytime I call the operator is very blah, blah, blah as if I'm bothering her to answer the phone, I ask for a sales manager no one answers the call, I go back to operator to see if my salesman is available no, no answer again, I leave a detailed message for him to call me back no call I left the message on January 5th before vacation no call back yet. I called while out of the country the manager I spoke with Michael said he would take care of the issue still no return call to this day 22 January. I would NEVER suggest anyone to do business with this car dealer absolutely horrible never follows thru with service. I will be getting rid of this vehicle as soon as I possibly can, why do I have to keep calling you for you to take care of the issues we saw on the day of purchase of he Nissan Rogue. Just know that your business at another car dealership would be better appreciated trust me. More
Mr. William listened to my concerns and had my vehicle inspected accordingly. He also suggested other findings that needed to be addressed along with providing the price for the repairs. I was very plea inspected accordingly. He also suggested other findings that needed to be addressed along with providing the price for the repairs. I was very pleased with the serviced I received. More
Very professional and knowledgeable. Made sure I had everything I needed before I left the dealership. Provided exceptional customer service and I drove out in a brand new car which I lo Made sure I had everything I needed before I left the dealership. Provided exceptional customer service and I drove out in a brand new car which I love so much. Thank you so much. Forever a customer!!!! More