Antwerpen Dodge Ram
Catonsville, MD
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412 Reviews of Antwerpen Dodge Ram
Poor Customer Service I recently went to Antwerpen Dodge Ram for a routine oil change and received extremely poor customer service. The people there were not friendly at a I recently went to Antwerpen Dodge Ram for a routine oil change and received extremely poor customer service. The people there were not friendly at all and wouldn't answer any questions or explain properly the work that was performed. For an oil change, what exactly was done - did you check all fluids, find any issues, anything else you can tell me about my car, what to be aware of, take care of, etc. More
Great customer service I gave a 5 star simply because when I arrived I was greeted with THE BIGGEST SMILE from Ms.Kalea Compton & that there made me feel comfortable purchas I gave a 5 star simply because when I arrived I was greeted with THE BIGGEST SMILE from Ms.Kalea Compton & that there made me feel comfortable purchasing a vehicle from this dealership ! She was very knowledgeable and competent . She has such a great attitude and should be proud to have a car saleswoman with the wit and gratitude that she posses . I will be stopping back in to purchase a dodge journey from her . She had me sold ! More
The Wiseman Vernon Turner is a knowledgeable associate that has 100% accuracy when it comes to knowing what the customer needs answers to. Meticulous, when it com Vernon Turner is a knowledgeable associate that has 100% accuracy when it comes to knowing what the customer needs answers to. Meticulous, when it comes to broadening features that can be overlooked to the consumer having what it takes Preeminent satisfactory answer. Knowing what package deals come in certain level of motor transportation, in my cage it was a Dodge Charger. Showing what graduates and new applicants to come from the SXT, HEMI, Scat pack, to the xxxx cat all base on what you’re looking for. He suggests what you should and shouldn’t look out for regarding price, necessity, and performance what else could you ask for? Never! At any time I felt I was being pressured to make a purchase, knowing what my proposal at the beginning held he never over step any boundaries but giving space and time to think. Got to say he holds a dying art when it come to being a successful salesman. Always ready and willing to show you what is available with the recourses at his disposal. If you want any one to show the capabilities of the make, model, and Performance of a particular vehicle he’s your guy. More
Friendly and responsive My experience was outstanding. Buying a car is an exciting time but can be stressful and take too long. I started shopping about 25 days earlier and My experience was outstanding. Buying a car is an exciting time but can be stressful and take too long. I started shopping about 25 days earlier and did my research. I knew what I wanted and dealt with many dealers. Makes was persistent and stayed well engaged with me. Their call on Saturday and Mohammed’s personality made me come in. I walked out with a truck in about 1 hour. The best experience I’ve had purchasing a vehicle. I’d come back for my next one for sure. More
Good service Love the fast service and i get my truck back clean. No finger prints on the hood and no grease on the inside. Good job for the tech team Love the fast service and i get my truck back clean. No finger prints on the hood and no grease on the inside. Good job for the tech team More
Fast service I brought my vehicle in for a oil change and was informed of the recall on my vehicle they were fast and I appreciate that ob my day off I brought my vehicle in for a oil change and was informed of the recall on my vehicle they were fast and I appreciate that ob my day off More
The MVP! Kalea Compton is a benevolent employee that makes it her obligation getting the necessary answers for the customer to be aware for their optimal decis Kalea Compton is a benevolent employee that makes it her obligation getting the necessary answers for the customer to be aware for their optimal decision making. Always asking first, helping you to understand, and ensuring you’re comfortable with what you decided. Providing Contact information along with update that involves your choose (if left undecided) letting you know what to expect and opportunities to take advantage of. An altruistic employee that genuinely cared/cares for my safety that she ensued that I made it to my destination with providing a ride. Seeing that I was soaking wet from the rain when I came in and had picked up before I was getting ready to leave without having transportation.(After getting the “OK” from the boss) Truly going above and beyond! Kalea didn’t see me as a price tag to add to her will deserve rank, she saw me as an individual that needed help making a decision on my first vehicle. I genuinely appreciate her help and vehemently recommend Kalea Compton to anybody who is looking for legendary service on getting a car that cares for you. More
Great sales team Kales Compton was the best sales representative I have had experience with in awhile. There was never any pressure and she was up on her job everyday Kales Compton was the best sales representative I have had experience with in awhile. There was never any pressure and she was up on her job everyday within question or prompting More
Great people great service very friendly took a little time but walk away happy with a brand new truck at a great deal made myself a navy veteran happy very satisfied and recommend to others time but walk away happy with a brand new truck at a great deal made myself a navy veteran happy very satisfied and recommend to others More
Excellent Service I have been going to this location for years they always provide excellent service. They get my vehicle right back and the wait time is minimal. They I have been going to this location for years they always provide excellent service. They get my vehicle right back and the wait time is minimal. They will tell me if the wait is expected to be longer. They always go above and beyond. More