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3,809 Reviews of Andrew Toyota - Service Center
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May 06, 2020
30,000 mile check up Thorough check up and attention to details of the auto. Excellent service. Careful attention to personal space. Advised of needed service and costs an Thorough check up and attention to details of the auto. Excellent service. Careful attention to personal space. Advised of needed service and costs and did not exceed those estimates. More
by dasnell3
Verified Customer
May 06, 2020
15,000 Check Up and Air Bag Review • Communications: Stacy set up appointment, friendly and upbeat. John Endlisch most helpful, with clear explanations in a courteous manner. For me, i • Communications: Stacy set up appointment, friendly and upbeat. John Endlisch most helpful, with clear explanations in a courteous manner. For me, it is important to answer my email questions, something Allen Good excells at. ― A • Internal Information Systems: These are technology driven, hand-offs smooth from repair to cashier. No customer waiting. ―A • Invoicing-Explanation of Work Completed: It’s all there, understandable and complete; customers understand what they are billed for. ―A • Overall―A More
by JACK57
May 06, 2020
The service was great no waiting comfortable I just enjoyed taking my car there I hope that you guys keep up the good work and I give you guys a plus for you were great l thank you and hope to see enjoyed taking my car there I hope that you guys keep up the good work and I give you guys a plus for you were great l thank you and hope to see you soon have a great day More
by 12JOHNN
Employees Worked With
May 06, 2020
Could not ask for better service Daniel helped get us in on very short notice when we had an emergency and facilitated a successful outcome to our problem. Thank you! We will not hes Daniel helped get us in on very short notice when we had an emergency and facilitated a successful outcome to our problem. Thank you! We will not hesitate to return to Andrew Toyota for service work in the future. More
by dshuster50
Employees Worked With
Dan Rogers
May 05, 2020
Service costs to high example hub bearing $1043 for one side. I changed both sides $230. in 3 hours. That est was with front brakes $341. So when you do hub bearings you have to remove the brakes so why ha side. I changed both sides $230. in 3 hours. That est was with front brakes $341. So when you do hub bearings you have to remove the brakes so why have to pay full boat labor like your doing separate More
by DURANGOREP
May 05, 2020
Twice in one year’s time I have been in and asked for additional work to be performed during a regularly scheduled oil change only to have evidence that it was not and to be blown off when I brought it t additional work to be performed during a regularly scheduled oil change only to have evidence that it was not and to be blown off when I brought it to my service advisor’s attention. Once it was the matter of noticing a burned out headlight the morning I was dropping it off for service. Asked that it be replaced and was charged for part and installation. The bulb being replaced was not a Toyota part. Two days later I was cited for driving with only one headlight. I went straight to an auto parts store to replace it only to discover it was the old bulb and had never been replaced. When I called and then went IN to Andrew Toyota with the bulb I replaced they claimed since I didn’t come there they had no way of knowing. Insinuating that I was lying. The sheer convenience of their location to my workplace and my hope that this was a fluke brought me back there again. Oil change and tire rotation. Passenger rear tire has a slow leak. I forgot to mention it. Kick myself when I pick it up. Slow leak should now be driver’s side front, correct? Nope...tire with the leak is in the same spot. Rear passenger side. I call and am told moving the tire likely fixed the leak and this is a new leak in the tire on the back passenger side. They won’t even look at it. I will never go back and will tell these stories to anyone who asks. More
by BRAVESUNSHINE
Employees Worked With
May 04, 2020
super efficient! Courteous and processional! Great job! Able to solve the problem (which other mechanics couldn't) with ease! (Not so much Corona precautions, I would have appreciated more glove Great job! Able to solve the problem (which other mechanics couldn't) with ease! (Not so much Corona precautions, I would have appreciated more gloves and masks by the emplyees) More
by Toyota Driver
Employees Worked With
May 04, 2020
Andrew Toyota service is stellar. They go above and beyond during every interaction. I have been with them since 2015 and don’t have any regrets beyond during every interaction. I have been with them since 2015 and don’t have any regrets More
by jbree519
Employees Worked With
May 04, 2020
I have had all my Toyotas serviced at Andrew and have had no problems with them. They have great service advisors that don’t over sell services you don’t need. no problems with them. They have great service advisors that don’t over sell services you don’t need. More
by FWLANGER
May 04, 2020
Experience Top Quality On a consistent basis - quickly pulled into the car service section. Promptly was greeted by a friendly service representative. The dealer always get On a consistent basis - quickly pulled into the car service section. Promptly was greeted by a friendly service representative. The dealer always get the car fixed in the time originally suggested. Beyond that they keep track of when maintenance is needed. Did I mention that there is always a small packet of cookies in the car after the service is ended? More
by ASTORTHEATER
Employees Worked With
