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Stacy Hernandez
Stacy Hernandez at Andrew Toyota
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Stacy Hernandez

Service Customer Care Specialist

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Stacy Hernandez

June 06, 2024

Dealership Rating
Employee Rating

Everything was amazing and I loved how fast I was in and out. Very helpful! More

by sm5667
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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Jun 07, 2024

Andrew Toyota responded

Hi, We're delighted to hear that you had an amazing experience with us at Andrew Toyota! Our team is committed to providing fast and helpful service. Thank you for choosing us, and we look forward to assisting you again in the future!

May 30, 2024

Dealership Rating
Employee Rating

I think the service department shows expertise when caring for cars. They show care when working with owners . It IS good professional work! More

by donna.fletcher
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT

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May 31, 2024

Andrew Toyota responded

Hi Donna, Thank you for your kind words! We're thrilled to hear that our service department's expertise and care met your expectations. We appreciate your feedback and look forward to continuing to provide you with professional and attentive service.

May 11, 2024

Dealership Rating
Employee Rating

Thank you! For putting my kids in a clean beautiful great car!!!!!! 5 Stars Thumbs Up! More

by DARII.MOSBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Wagner, LINA SCHMOLDT, Jessi Cliffer

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May 12, 2024

Andrew Toyota responded

Hi! Thank you for the 5-star rating and kind words! We're thrilled to hear that you and your kids are enjoying your clean, beautiful car. If you need anything else or have any questions, feel free to reach out.

January 16, 2024

Dealership Rating
Employee Rating

Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT , Najwa Muna

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Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with fast and friendly service at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. We appreciate your comments and look forward to serving you again.

January 16, 2024

Dealership Rating
Employee Rating

I am very much appreciated for the entired workers in maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answe More

by Geramay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT , Najwa Muna

Helpful
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Jan 17, 2024

Andrew Toyota responded

Thank you for your heartfelt feedback! We're glad to hear that Zee and the entire maintenance team at Andrew Toyota were there to assist you. If you have any more automotive needs or questions, feel free to reach out. We're always here to help, and we look forward to serving you again.

January 16, 2024

Dealership Rating
Employee Rating

The service was excellent. Very compliments and very good facilities. Good guarantee. I recommend them More

by Hector Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you experienced excellent service at Andrew Toyota, and we appreciate your compliments on our facilities and guarantee. If you have any more automotive needs or questions, feel free to reach out. We look forward to serving you again.

January 06, 2024

Dealership Rating
Employee Rating

So happy they were able to get me in asap for a no start issue. Very prompt and professional! More

by Shernan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs, Cody Wagner

Helpful
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Jan 07, 2024

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that we could assist you with the no-start issue at Andrew Toyota. Your satisfaction is our priority, and we appreciate your kind words about our prompt and professional service. If you have any more comments or if there's anything else we can assist you with, feel free to reach out.

November 09, 2023

Dealership Rating
Employee Rating

The Service Department and their staff are always stellar!, keep the patron aprised of alld evelopments and costs! More

by LOUISW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT , Najwa Muna

Helpful
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Nov 09, 2023

Andrew Toyota responded

Thank you for your wonderful feedback regarding our Service Department at Andrew Toyota! We're delighted to hear that our team has consistently provided stellar service. Keeping you informed of all developments and costs is crucial, and we're glad to know that you appreciate our efforts. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We value your continued trust and look forward to serving you again. Best regards, Your Andrew Toyota Team

October 11, 2023

Dealership Rating
Employee Rating

It was a great experience. I would recommend it to anyone. Fast and reliable. Very satisfied! More

by robertpd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs, Cody Wagner , Najwa Muna

Helpful
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Oct 18, 2023

Andrew Toyota responded

Hi Robert, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that you were satisfied with our fast and reliable service. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out.

October 02, 2023

Dealership Rating
Employee Rating

Efficient processing, friendly shuttle driver, went above/beyond on service….even helped buff out a scratch on my way out. More

by ncostello0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, LINA SCHMOLDT , Najwa Muna

Helpful
Report | Print
Oct 03, 2023

Andrew Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service efficient and our shuttle driver friendly. Going above and beyond for our customers is what we aim for, and we're glad to have been able to assist with buffing out the scratch. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We appreciate your business! Best Regards, Your Team at Andrew Toyota

Oct 03, 2023

Andrew Toyota responded

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