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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,813 Reviews

3,813 Reviews of Andrew Toyota - Service Center

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December 31, 2020

I've been coming to Andrew for over 30 years and they have been consistently helpful and courteous. I rely on them to keep my car safe. More

by ORCHARDLYNN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Andrew Toyota responded

Thank you so much for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and look forward to having you as one of our loyal customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 31, 2020

Went in for oil change added tire rotation. Oil change not performed. Explanation not given until after I had been there for 1.5 hours. Only reason I was there was for an oil change. More

by Pissedoff
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zeljko Blagic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Andrew Toyota responded

We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Allen Good, Service Manager

December 31, 2020

Always very courteous and helpful. They did forget to put the fuse cover back on this time , otherwise great service. Hopefully I’ll see you in 2021 More

by mmiepr8197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers, Moriah Brown
Jan 02, 2021 -

Andrew Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

December 31, 2020

These guys are great. I get my oil change there regularly and really appreciate the thorough car report they give me. Friendly customer service and also nice waiting area. More

by ABIR.DEPAUW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers, Najwa Muna, Moriah Brown
Jan 02, 2021 -

Andrew Toyota responded

Abir, Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

December 30, 2020

Willie is my go to guy. Marc in sales is also a great guy as well. These guys care about your business long after sale More

by TUTTJAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Andrew Toyota responded

Thank you for your business and this review! We're happy to hear that Willie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

December 30, 2020

Service was responsive on an unexpected repair. Dan could explain the timing and cost of my repair and provide answers to all of my questions. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Dec 30, 2020 -

Andrew Toyota responded

Thank you for your review and kind words for Dan! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 29, 2020

did routine service and next day did the fuel tank recall with on muss fuss or bother. service went well and smoothly extremely satisfied esspecially with service coordiator Wiliam Willett. More

by MORTNAI2
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Andrew Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with WIll and our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

December 29, 2020

Willie service consultant was very friendly, took his time to help. I would recommend him for all my car service needs. Made time at Andrews very pleasant. More

by SANDONGCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Andrew Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

December 29, 2020

The service department Was both prompt and friendly. It was easy to schedule and Cody worked within the time frame we needed. I only bring my Prius for service at Andrew! More

by SHARONMEINBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Andrew Toyota responded

Thank you, Sharon, so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

December 29, 2020

The work is good, prices generally competitive, appointments generally available when needed Steve Butcher is the best to deal with in sales. Attentive and follows up More

by JimSebern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Andrew Toyota responded

We are very happy Steve provided you with such a positive experience, Jim! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

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