
Anchor Nissan
North Smithfield, RI
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822 Reviews of Anchor Nissan
Overall I had a very pleasant experience. The only problems that I had was that there was a lot of waiting around for the business manager and for the sales person while he helped other customers. I w problems that I had was that there was a lot of waiting around for the business manager and for the sales person while he helped other customers. I was also hoping for a bit of price negotiating, but that didn't happen. I was extremely dissatisfied with the business manager, Jared Rubin. He was incredibly unfriendly when I told him that I was not interested in the warranty packages. I was also dissatisfied because I was not provided with a spare key or a car manual. I have had to call back numerous times to follow up on these and still have not received them. I'm sure if I wasn't pestering them then I wouldn't receive anything. Overall it was a good experience because I got a great car for a good price, but the customer service definitely needs a major improvement. I would only go back here after going to other dealers first. More
Eric Fera is the reason why I would refer anyone to Nissan. He really knows what he is talking about and gives his all into his job and making sure his customers leave happy. Eric has been extremely Nissan. He really knows what he is talking about and gives his all into his job and making sure his customers leave happy. Eric has been extremely helpful along with everyone else working at Nissan. It is truly a great atmosphere. More
Bought an '06 Altima in December, 2010. Had a good experience with Steve Chauvin. Felt like I got a decent price on this model with 41,000 miles on it. The car had some cosmetic things they needed to experience with Steve Chauvin. Felt like I got a decent price on this model with 41,000 miles on it. The car had some cosmetic things they needed to fix and they did so. I declined the extended warranty. The part that made me write this review is that in July, 2011, I called over to Anchor to tell them that after I've put less than 3,500 miles on the car, my rear brakes were grinding. They needed to be replaced. I spoke first with a sales person who put me thru to Charlie in Parts and after hearing my story, he made an appointment for the next day so they could look at it. I was there for 90 minutes and when I inquired about status, I was told that my brakes needed to be replaced. They were going to do it for free. They made sure I was able to wait for another 90 minutes or so while they did the work and four hours after I arrived, I was on my way with new brakes. It was free. I never had to speak with a manager nor did I have to raise my voice or get angry, they just did the right thing and fixed my car. That is what makes this dealership different, they don't just talk the talk, they walk the walk. I would absolutely go back there again! More
The finish on one of the wheels on my new Nissan began to peal so I took it to Anchor to see what they would do about it. I am a member of a website devoted to Nissan Z cars and a few others had had the same peal so I took it to Anchor to see what they would do about it. I am a member of a website devoted to Nissan Z cars and a few others had had the same problem. In all cases the problem was fixed by Nissan but in many cases not without considerable haggling over an extended period of time! Not so with Anchor! Dan looked at the wheels and right there and then he said the matter would be taken care of! No problem! One of the other guys on the Z car site said he had been without his beloved car for two weeks. Anchor had mine for the better part of one day and that was all!! I got a new wheel and once again Anchor has shown themselves to be a dealer that really is out to establish themselves as the best! More
I knew what I wanted, they had the inventory and I was impressed with the "no games" approach. Within 2 days of putting the deposit down I was driving off with Nissan and all the DoT ppwk was done. Ease o impressed with the "no games" approach. Within 2 days of putting the deposit down I was driving off with Nissan and all the DoT ppwk was done. Ease of doing business was important to me, Tim and the management at Anchor "got it" right away. More
The Experience I had here was the best I had at any The Experience I had here was the best I had at any Nissan dealership by far. I had visited 3 other Nissan dealerships before I found Anchor Nissan. The Experience I had here was the best I had at any Nissan dealership by far. I had visited 3 other Nissan dealerships before I found Anchor Nissan. Tim was knowledgeable and very helpful. There was no game playing, my deal was straight forward and pleasant. I would recommend this dealership and Tim to anyone who was looking for a car. I love my car, it was exactly what I was looking for. You had the best selection of any place I had looked at too. Thanks Again!! More
I visited this dealership today and met Eric. We visited about my needs and desires. I now own a 2011 Nissan Versa! Love the relationship I felt developing with this salesman and the associated staff. I had about my needs and desires. I now own a 2011 Nissan Versa! Love the relationship I felt developing with this salesman and the associated staff. I had done some homework before coming in. Still, the numbers had to work to put the deal together... Glad I met these folks! They made it work! THANK YOU! More
I can assure anyone who is reading this that if one wants I can assure anyone who is reading this that if one wants superb dealership care & service from a great staff, they need to go to Anchor Nissan to se I can assure anyone who is reading this that if one wants superb dealership care & service from a great staff, they need to go to Anchor Nissan to see what a superb dealership should be. I have been buying cars since 1963 in many states in the US of A, this dealership has the others beat by miles. I heartly recommend anyone seeking dealership support to visit Anchor Nissan and to see what an outstanding dealership should be. From the moment one walks into Anchor, you are immediately greeted by a staff member, your needs are identified, the solutions are clearly discussed and explained, and the work is scheduled and completed as quickly as possible. More
Great dealer. Owners are all about customer service. Tim Shultz was great. He put me in a great car, at a great price. I would recommend this Nissan dealership to anyone looking for a Nissan vehicle. Tim Shultz was great. He put me in a great car, at a great price. I would recommend this Nissan dealership to anyone looking for a Nissan vehicle. Even if it is a little farther, than other Nissan dealerships, it is well worth the extra travel. More