Anchor Nissan

Anchor Nissan of North Smithfield provided the worst customer service I have ever experienced. From the beginning, the salesman, Steve, answered our questions in a condescending tone. We walked in prepa customer service I have ever experienced. From the beginning, the salesman, Steve, answered our questions in a condescending tone. We walked in prepared to purchase a vehicle, and each time we asked a question, Steve physically left the room or lot for at least ten minutes. He would not tell us the price of the vehicle in which we were interested. The sales manager, Brian Benoit, was obscenely rude and disrespectful. He gave us an unusually low price on the vehicle, and when we said we were interested, he laughed and said he didn't want our business. I would caution anybody against spending hard-earned money at such an egregious establishment. More

My wife and I recently decided it was time to purchase a reliable family vehicle. I found the vehicle (2010 Nissan Rogue) we were interested in on Anchor Nissan's website and we stopped by the following ni reliable family vehicle. I found the vehicle (2010 Nissan Rogue) we were interested in on Anchor Nissan's website and we stopped by the following night. We went into the showroom and luckily Eric was the first salesperson we met. We arrived at about 5:50PM (not realizing that the dealership was closing at 6PM) and Eric stayed late with us talking about the vehicle and our options moving forward. We made an appointment for the following day to test drive the vehicle and complete our purchase if everything went well. We both loved the Rogue and ended up leaving with it the day of the test drive. While we may have been an "easy sell" because we knew exactly what vehicle we wanted to buy, Eric did an awesome job. He was polite, informative, enthusiastic, and genuinely believed in the product he was selling. I would definitely recommend Eric as a sales person to my family and friends which is the highest compliment I can give. We dealt with Jared to complete the financing and discuss service packages and GAP coverage. He was very friendly and informative. I thought Jared did a great job considering that by the time we met with him we just wanted to drive away in our new vehicle. My wife and I were both VERY happy with our experience at Anchor Nissan! More

I went in the dealership on my way to the gym (no makeup, no shower). They didn't treat me with any less respect than when I returned after work the next day. At first, I looked around a bit outside without no shower). They didn't treat me with any less respect than when I returned after work the next day. At first, I looked around a bit outside without being bothered (loved this), then entered the showroom. I was able to use their clean bathroom without being stopped (thank you!). I was immediately greeted and directed to a sales person after asking about some possible vehicles. Both the manager and the sales person really listened to every word I said. They responded to things I said - didn't try and direct me towards other cars. I test drove several vehicles - they had so much patience. They allowed me to take a vehicle on a test drive to my home (to show my spouse). They have a large lot - thus many vehicles to choose from - way more than any of the other dealers I visited. The pricing was very fair - below blue book. I also received a great trade-in offer. I actually traded in two vehicles, and one was in an upside down loan. Anchor was very helpful and detail oriented, making this as easy as possible. I am picking my car up tomorrow, but I know everything will be great. They put everything in writing for me - not because they had to - but because I asked. They were always polite and respectful. My sales rep was great - he kept in touch with me via text and email so I could get the information I needed without being interrupted at work. He was/is so clean and detail oriented. He is very intelligent without being condescending or pompous - this is a rare and valuable trait! They made me very happy. I would make it my first stop next time! More

We had as great experience buying a great Nissan Pathfinder, from Anchor Nissan of North Smithfield.We needed a vehicle my father would be comfortable in. He is 86 years old, and very tall. Our sale Pathfinder, from Anchor Nissan of North Smithfield.We needed a vehicle my father would be comfortable in. He is 86 years old, and very tall. Our sales person, Tim Shultz was VERY helpful, and he was able to find a great vehicle for our family. Thankyou to Anchor Nissan of N.Smithfield More

I had a great experience buying a new car at Anchor Nissan. Eric Fera is the salesman that I dealt with, and I found him to be very helpful, friendly, and professional throughout the whole process. Th Nissan. Eric Fera is the salesman that I dealt with, and I found him to be very helpful, friendly, and professional throughout the whole process. This being the first new car I bought, I had a tough time making a final decision, but Eric was very patient and not pushy at all. He worked with me to find the best car and negotiate a good price. The other staff members at the dealership that I dealt with were also very polite and helpful, including the business office and the service department. I would highly recommend Anchor Nissan to anyone searching for a new Nissan vehicle. More

I had a wonderful experience at Anchor Nissa. I went to look at a car I was interested in, and immediately received the best price I had seen for the car. There was no haggling, just a great price offer. look at a car I was interested in, and immediately received the best price I had seen for the car. There was no haggling, just a great price offer. I feel that the Salesman and Finance Officer were very thorough and transparent. They were patient and informative when answering my multitude of questions. I had a great, great, great experience at Anchor Nissan and would recommend this dealership to anyone interested in buy a new car. More

Being a previous Anchor customer, I looked here first to purchase a newer vehicle. The no pressure approach of the sales staff was enjoyable. Eric really went out of his way to provide the best service that purchase a newer vehicle. The no pressure approach of the sales staff was enjoyable. Eric really went out of his way to provide the best service that I can remember. Anchor really made me a very satisfied customer and I'd definitely recommend them to my friends. More

The car purchasing experience was quite different at Anchor. Upon meeting Steve Chauvin and speaking with him about what I needed he quickly got me to test drive a 2012 Sentra that he said I would love Anchor. Upon meeting Steve Chauvin and speaking with him about what I needed he quickly got me to test drive a 2012 Sentra that he said I would love and did we quickly got to the price for the Sentra and my trade in price for my car with very little of the typical back and forth to the sales manager. I have called Steve with a few small problems that I've had since taking delivery and he has been most delightful to deal with and always willing to help however I need to return to the service department for the second time as the small problem I have needs to be addressed again. It is only the low tire pressure light being on all the time but it should be fixed. It is very annoying being on all the time. I would recommend Anchor to anyone. Great experience! More

I went to Anchor Nissan as my last stop in my search for a new Nissan Maxima. What I liked most about Anchor was the negotion process was short and simple; I was able to give a price I was willing to pay a a new Nissan Maxima. What I liked most about Anchor was the negotion process was short and simple; I was able to give a price I was willing to pay and Anchor accepted. Out of visiting 4 area Nissan dealerships, Anchor was able to provide the best customer service and best price! More

my husband and i wanted to check out 3 nissan dealerships before making our final decision on purchasing a brand new 2011 maxima. we went to anchor nissan last minute on a sunday and by the time we got there before making our final decision on purchasing a brand new 2011 maxima. we went to anchor nissan last minute on a sunday and by the time we got there it was close to closing time for them, but brian [owner or manager?] and todd [salesman] were more than kind enough to let us stick around a little bit after closing while we made our final decision. anchor nissan gave us the BEST price on our new 2011 maxima and the most friendly courteous and knowledgeable service. i would reccommend them to anyone. More