Anchor Nissan

I recently brought my wife's car in for it's first oil change after purchase. The oil change was free because we purchased it at Anchor Nissan. I asked about the normal price and found out that after tax change after purchase. The oil change was free because we purchased it at Anchor Nissan. I asked about the normal price and found out that after tax it was roughly $25 with a complimentary car wash. Her car was ready 20 minutes ahead of schedule so I decided I would get the oil changed on my car that day as well. Everyone I spoke with at customer service was very friendly and helpful. There was only one negative aspect to my experience. The window regulator on my driver's side window is on its way out and I requested that the service personnel not use the window at all. When I left the car the window was 99% closed, but in a position that I could easily manage when trying to open/close it. When I picked my car up, the window had been fully closed. This led to about 15 minutes of fighting (and swearing... lol) with the window to try and get it back on its track. I understand why the service person would do this prior to the complimentary car wash, but I would have rather had them just skip the car wash. Overall, I was happy with Anchor's service and I plan on bringing both of our vehicles back to Anchor for the next round of oil changes. More

The reason for the "GREAT" rating on all the above questions is simply because it is the truth! We had the best experience at Anchor Nissan that everyone should have when making a purchase as above questions is simply because it is the truth! We had the best experience at Anchor Nissan that everyone should have when making a purchase as important as this. Buying a car-- whether it be used or new --can be a tough thing. When I mentioned to some of our clients that we were going to look at cars, they immediately said: "Good Luck" !!! and meant it "sarcastically". It is and has not always been a good time for many people. However, not the case on Monday, January 16, 2012, at Anchor Nissan with our salesman, Tim Schulz. It was a very informative and pleasant one for sure. Friends of ours purchased their last 2 cars there and highly recommended them. They have been so pleased with their service that it encouraged my husband and I to go there. We will and already have handed out Tim's business cards as we own our own business and know how very important "customer service" is. With absolutely no hesitation, I would highly recommend Anchor Nissan to any and all of my clients when they are in need of a new or used car. More

We are very pleased overall with the staff of Anchor Nissan, which is the primary reason why we bought a second Nissan from them. We feel they are very honest, friendly, and go out of their way to serve Nissan, which is the primary reason why we bought a second Nissan from them. We feel they are very honest, friendly, and go out of their way to serve their customers. I would not hesitate to recommend them to friends and family. sincerely, Robert and Donna Clay vehicles purchased: 2010 Nissan Altima 2012 Nissan Versa More

An overall wonderful experience for buying a car which always tends to be so stressful. We had seen some vehicles online and were able to test drive them and weigh out the benefits of each. We walked in always tends to be so stressful. We had seen some vehicles online and were able to test drive them and weigh out the benefits of each. We walked in with a monthly payment in mind and we were able to get the price of our new vehicle down and use our trade in to make up the difference to stay lower than our expected payment. We spent most of the day at the dealership making it happen but we were comfortable and drove our beautiful 2010 Altima home that day! Friends had suggested the dealer and I will do so in the future. I love my new Altima!!! And I will be back for service for sure. More

Eric is very friendly and helpful. He patiently explained about all the different options I could get, which allowed me to successfully decide which car is the best car for me. I had great experience while p about all the different options I could get, which allowed me to successfully decide which car is the best car for me. I had great experience while purchasing my car. More

I was not expecting to buy a new car, and haven't ever stepped foot into a large dealership to buy for myself. The thought of it was always a little intimidating. My previous car was becoming a major mone stepped foot into a large dealership to buy for myself. The thought of it was always a little intimidating. My previous car was becoming a major money pit and I didn't want to deal with another car payment. Then I thought paying monthly for a more reliable car might be worth it rather than having to worry about what the next problem would be with the previous car. I saw a car on the Anchor Nissan website and scheduled for a test drive the next day. I was still unsure if I wanted to buy.. but ended up going home with that exact car the same day as the test drive. I had a very pleasant experience at the dealership, did not feel intimidated, pressured or uncomfortable at all. I work in sales and I always want it to be the customers choice and never try to push anything on them. I felt that I was treated the same way at the dealership. Steve Chauvin has a great personality and sense of humor, which I believe made things much easier. He was very thorough with everything, answered all of our questions and also provided a lot of information before we even had to ask. He helped us figure out some financing that would work with us and explained different options to us. He gave us plenty of examples to help us decide what would be best and gave us time to think about things without breathing down our necks or hounding us. After deciding to buy we got to work with Jared Rubin. Jared was very pleasant and also had a great sense of humor even after a long day of paperwork! They also offer some great warranties! I know some people are against warranties.. but working in sales I know that most of the time if something DOES happen they usually pay for themselves when you need to use it, definitely worth it to have that peace of mind! I would absolutely recommend this dealership based on my purchase with them, Steve and Jared were both wonderful to deal with. More

I walked into the delarship looking to buy a new or used vehilce depending on which would fit my budget and work with my current trade in. So I set up an appointment online with Eric Fera to come in and loo vehilce depending on which would fit my budget and work with my current trade in. So I set up an appointment online with Eric Fera to come in and look at a new 2012 Versa. While there I also saw a 2009 Nissan Cube with very low miles. Eric was happy to take me for a test drive in both vehicles to see which one I would like better. He was very friendly and I felt he genuinely wanted to get me into a car I liked with a price I would be comfortable with. So after a little back and forth with the trade in price he was able to get it to a payment I was comfortable with. He never once was pushy or made me feel uncomfortable and I was able to leave the dealership the same day with the vehicle I wanted. I also worked with Jared Rubin who went over the final paperwork and warranty information with me, he was also very friendly and not pushy about me purchasing warranty or other accessories which is rare to find in a car dealership these days. So overall I had an awesome experience and would recommend Eric and Jared to anyone in the market for a Nissan! More

Anchor Nissan of North Smithfield provided the worst customer service I have ever experienced. From the beginning, the salesman, Steve, answered our questions in a condescending tone. We walked in prepa customer service I have ever experienced. From the beginning, the salesman, Steve, answered our questions in a condescending tone. We walked in prepared to purchase a vehicle, and each time we asked a question, Steve physically left the room or lot for at least ten minutes. He would not tell us the price of the vehicle in which we were interested. The sales manager, Brian Benoit, was obscenely rude and disrespectful. He gave us an unusually low price on the vehicle, and when we said we were interested, he laughed and said he didn't want our business. I would caution anybody against spending hard-earned money at such an egregious establishment. More

My wife and I recently decided it was time to purchase a reliable family vehicle. I found the vehicle (2010 Nissan Rogue) we were interested in on Anchor Nissan's website and we stopped by the following ni reliable family vehicle. I found the vehicle (2010 Nissan Rogue) we were interested in on Anchor Nissan's website and we stopped by the following night. We went into the showroom and luckily Eric was the first salesperson we met. We arrived at about 5:50PM (not realizing that the dealership was closing at 6PM) and Eric stayed late with us talking about the vehicle and our options moving forward. We made an appointment for the following day to test drive the vehicle and complete our purchase if everything went well. We both loved the Rogue and ended up leaving with it the day of the test drive. While we may have been an "easy sell" because we knew exactly what vehicle we wanted to buy, Eric did an awesome job. He was polite, informative, enthusiastic, and genuinely believed in the product he was selling. I would definitely recommend Eric as a sales person to my family and friends which is the highest compliment I can give. We dealt with Jared to complete the financing and discuss service packages and GAP coverage. He was very friendly and informative. I thought Jared did a great job considering that by the time we met with him we just wanted to drive away in our new vehicle. My wife and I were both VERY happy with our experience at Anchor Nissan! More

I went in the dealership on my way to the gym (no makeup, no shower). They didn't treat me with any less respect than when I returned after work the next day. At first, I looked around a bit outside without no shower). They didn't treat me with any less respect than when I returned after work the next day. At first, I looked around a bit outside without being bothered (loved this), then entered the showroom. I was able to use their clean bathroom without being stopped (thank you!). I was immediately greeted and directed to a sales person after asking about some possible vehicles. Both the manager and the sales person really listened to every word I said. They responded to things I said - didn't try and direct me towards other cars. I test drove several vehicles - they had so much patience. They allowed me to take a vehicle on a test drive to my home (to show my spouse). They have a large lot - thus many vehicles to choose from - way more than any of the other dealers I visited. The pricing was very fair - below blue book. I also received a great trade-in offer. I actually traded in two vehicles, and one was in an upside down loan. Anchor was very helpful and detail oriented, making this as easy as possible. I am picking my car up tomorrow, but I know everything will be great. They put everything in writing for me - not because they had to - but because I asked. They were always polite and respectful. My sales rep was great - he kept in touch with me via text and email so I could get the information I needed without being interrupted at work. He was/is so clean and detail oriented. He is very intelligent without being condescending or pompous - this is a rare and valuable trait! They made me very happy. I would make it my first stop next time! More