Amaral Auto Sales & Service
Lyndhurst, NJ
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693 Reviews of Amaral Auto Sales & Service
I intentionally waited to give the review. purchasing this car was a ordeal for me, but Neil Amaral continued to pound the pavement until he found what I needed. Never have I gotten such a win feeling fr this car was a ordeal for me, but Neil Amaral continued to pound the pavement until he found what I needed. Never have I gotten such a win feeling from a business before. Even after 9 months of ownership, I am still being contacted by Amaral. These actions make a customer feel important enough to tell all his/her friends. Thanks Amaral for putting me in my 2007 Mercedes E550. More
I highly recommend Amaral not only for sales but for service. They have a highly skilled team that provide nothing less than excellence. Their friendly atmosphere makes you feel at home ! My husband and service. They have a highly skilled team that provide nothing less than excellence. Their friendly atmosphere makes you feel at home ! My husband and I bought both are cars at Amaral and no regret what so ever !!!! More
It was overall a very good experience. Peace of mind, especially since i did all of the transaction remotely. Highly recommend. I also purchased a vehicle from a different dealership, and to compare the especially since i did all of the transaction remotely. Highly recommend. I also purchased a vehicle from a different dealership, and to compare the service and professionalism is night and day. i will gladly do business with Neil in the future. More
Received great service. Informed with price of part ahead of time. Labor charges were reasonable and fair. Much better than BMW dealership. Highly recommend this service department. of time. Labor charges were reasonable and fair. Much better than BMW dealership. Highly recommend this service department. More
i had a great car shopping experience at this dealer. Neil was extra friendly and professional. I really like his honest and friendly reception. unlike other dealers they are not pushy or talk a lot to c Neil was extra friendly and professional. I really like his honest and friendly reception. unlike other dealers they are not pushy or talk a lot to convince you buying. its a great place to buy cars. I have got a nice car. Thank you Neil, all your staff. wish you all the best. Gilet More
Exceptional service team! I previously posted a comment regarding the purchase of my vehicle but these guys kept going above and beyond that it needs to be recognized. 1) DMV literally took over an enti regarding the purchase of my vehicle but these guys kept going above and beyond that it needs to be recognized. 1) DMV literally took over an entire month to issue my license plates. By then my temporary tags have already expired. Michael followed up with the agency every day to inquire and once my tags and registration were ready, he drove all the way out to my neck of the woods (Northern NJ) and screwed on the plates for me. 2) I brought my car in this past weekend for window tinting - also exceptional job well done. During the week, I noticed a deep scratch on my car that came after the purchase from Amaral Auto Sales. I inquired about the price they would charge for the damage but Michael graciously asked his service team to take care of it. Guys, don't make a habit of this; I obviously don't expect this every time since they do need to make money too, but it was surely a pleasant surprise. The service team buffed out the entire scratch in no time. I would have no hesitation to give them my business in the future. Definitely happy with the results. Wow...if this isn't great customer service, I don't know what is! Family owned professional businessmen with a focus on putting customers first. More
I have purchased two cars (both BMW's) from Amaral Auto Sales over the last 4 years and can say without hesitation that both purchases proved to be exceptional buying experiences. They offer a great s Auto Sales over the last 4 years and can say without hesitation that both purchases proved to be exceptional buying experiences. They offer a great selection of cars and stand behind their products. I was very impressed with their professional service and the fact that they followed up with me after the purchase. Their prices are reasonable and the service has been second to none. I highly recommend anyone in the market for a used car for a great price and great service visit Amaral...you will not be disappointed. More
My wife and I drove over 5 hours from ny Neil and his brother were great only had one problem and they took care of it great place to buy a car from I will buy my next one from them when iam ready don't brother were great only had one problem and they took care of it great place to buy a car from I will buy my next one from them when iam ready don't mind driving 5 hours great service thanks More
Our experience in purchasing a certified Lexus was excellent. The sales team did not pressure us, they were very friendly and approved us right away. We had an okay interest rate but before we drove excellent. The sales team did not pressure us, they were very friendly and approved us right away. We had an okay interest rate but before we drove the car off the lot a few days later the finance manager even got us a better rate. All the cars on the lot look VERY good...they look certified. I would definitely recommend this dealer to others. More
I purchased a 2008 128i convertible from Neil Amaral and it was one of the best purchasing experiences ever. I actually enjoyed handing over all that money in one quick payment. The negotiations were take it was one of the best purchasing experiences ever. I actually enjoyed handing over all that money in one quick payment. The negotiations were taken care of over the phone and he met me where i needed to be to feel comfortable with a full cash sale. As soon as I arrived to the shop from Queens I was warmly greeted by him and his family...it is a family owned business. After some crossing of the T's and dotting of the I's I drove off with my cute little car. The relationship with Amaral Auto did not stop there. The difference with this company is that they continue to be available to you going forward. I can call or email Neil with any small issue and he makes himself availablbe. I recently had a problem with Rallye BMW and he was there to talk me through what they did to my car but went above and beyond by talking to the dealership directly for me. Unfortunately, my car has not been the same since coming back from Rallye's service dept but the help and guidance I continue to receive from Amaral Auto is priceless. I would gladly recommend Amaral Auto Sales to anyone looking to purchase a car from a truly honest and reputable family. More