Allen Cadillac GMC

Cameron Allen is the only one who found me the exact vehicle I was looking for. Mark Willey was very helpful with the transaction of the sale and David handled the paperwork. I'm loving my new Hyundai.. vehicle I was looking for. Mark Willey was very helpful with the transaction of the sale and David handled the paperwork. I'm loving my new Hyundai... More

I have purchased many cars before but at Allen I had the best experince, it was just striaght and to the point , I am very busy and appericiated the fast and to the point service no back and fourth to get p best experince, it was just striaght and to the point , I am very busy and appericiated the fast and to the point service no back and fourth to get price, I told them were I needed to be in price and they made it happen. Thanks Guys Lou More

My overall experience was almost perfect. Discussed and agreed on sale price of my trade in and lease terms all on the phone.My discussions with finance were short and to the point. You volunteered to deli agreed on sale price of my trade in and lease terms all on the phone.My discussions with finance were short and to the point. You volunteered to deliver my car and saved me the chore of two hours plus of driving. However no one can be perfect. In discussing your delivery associate, I asked if he would be able to program my garage door opener to the car and was assured he could and would. Surprise-the car is not so equipped and Don did not realize it. In my first response to your survey, I inquired if that feature could be sdded now, and if so, what was the cost? I am still waiting for an answer. I will be away until 11/27 and trust I will find a response to my question. Stanley Goodman More

The technicians and others that I dealt with were all The technicians and others that I dealt with were all polite, friendly, knowledgable and willing to help. The vehicle was ready as promised and the The technicians and others that I dealt with were all polite, friendly, knowledgable and willing to help. The vehicle was ready as promised and the price was as agreed upon. Overall, the group makes the customer feel appreciated....and that it is a genuine feeling. Excellent dealer and staff. More

Smooth transaction, great price. I had done my research, done test drives and was ready to buy. I was looking to get a quote, have the dealer find the car and come down to complete the purchase. Allen was a done test drives and was ready to buy. I was looking to get a quote, have the dealer find the car and come down to complete the purchase. Allen was able to do just that. The other dealer I decided to talk to spent 2 days messing around showing me cars I did not want, even after I said very clearly that I had a specific car style/color/options selected and I wanted to complete a deal immediately. So, I am very pleased with what Allen was able to do. More

My experience at Allen Cadillac was a positive one. I My experience at Allen Cadillac was a positive one. I know a little bit about service from my 16 years with the Ritz-Carlton Hotel Company. I ma My experience at Allen Cadillac was a positive one. I know a little bit about service from my 16 years with the Ritz-Carlton Hotel Company. I made an appointment through the website. I was sent a return email stating that someone would be contacting me to confirm my service appointment. I never received a call. I went to call the 800 number on the email but it was disconnected.I contacted the dealership. I spoke with Brian who was a service advisor. I told him my story. He apologized and took my information and setup the appointment. The next day I arrived for my appointment. Brian met me and took my information.I was just there for a oil change for my CTS. They got me in and out fairly quickly. I was asked about the quality service provided. I filled out a survey outlining the below story. I was immediately contacted by Allen Management. They were concerned about the computer issue. The true test of service is what a company does when things dont go as planned. Allen Cadillac shows genuine concern about the quality of service their customer receive. They use feedback from customers to take corrective action if need to promote continous improvement in their operation. Quality of service at Allen Cadillac is their highest mission. I live in Orange I have other dealer options closer to my house, but i will be making the drive to Allen because I feel its the best dealer in the area. More

Even though I was a little early for the appointment, Brian checked me in and got the first service for my SRX underway. I was out of there in no time and Brian came in the customer waiting area and got Brian checked me in and got the first service for my SRX underway. I was out of there in no time and Brian came in the customer waiting area and got me checked out. Quick and easy as alway at Allen Cadillac. My 3rd Cadillac, all from Allen and the service has always been excellent. More

I brought the car in because there was a problem with the radio connecting with the blue tooth. It wouldn't stay paired. Kyle was very helpful and courteous. When he talked with the mechanic about the prob radio connecting with the blue tooth. It wouldn't stay paired. Kyle was very helpful and courteous. When he talked with the mechanic about the problem, the mechanic was aware of what the problem was and recommended a new radio for the car. The new radio is working beautifully and even the sound is so much better. I am truly amazed at the wonderful service I have gotten from Allen so far. Hopefully it will always be so, and I can drive a Hyundai forever because I love my new car. Thank you for changing the radio it makes a world of difference. Joyce Anderson More

This is my second time working with Jim in purchasing a new Hyundai Elantra in the past 2 years. I love the Costco Auto buying program and Jim is one of the reps there. He was always checking in with me an new Hyundai Elantra in the past 2 years. I love the Costco Auto buying program and Jim is one of the reps there. He was always checking in with me and searching for the extras and color that I wanted. He was patient with me and kept me informed. I appreciate his customer service and would definitely recommend Allen Hyundai for your next purchase. Jim is a great salesman there! Thanks, Jim! More

Everyone at Allen Hyundai was so friendly and helpful. I received a great deal on my 2013 Sonata. They had a great selection of colors. All of the sales department went out of their way to help me. I would received a great deal on my 2013 Sonata. They had a great selection of colors. All of the sales department went out of their way to help me. I would recommend this dealership to anyone looking for a Hyundai. I didn't have to take a long time to complete this deal. I have everything I want in this car. Great warranty and a beautiful car. More