Allen Cadillac GMC

Excellent experience at Allen Cadillac My wife and I purchased a used 2008 Buick Lucerne with 31K on the odometer, fully loaded with all the bells and whistles. We were very happy to give J My wife and I purchased a used 2008 Buick Lucerne with 31K on the odometer, fully loaded with all the bells and whistles. We were very happy to give Jeff his first sale at this dealership and they gave us a screaming deal. Jeff sold Cadillac's long ago, and now is back. I did most of the leg work over the internet with Cameron Allen and drove 90 miles south to buy the car. I can't believe this vehicle was on the lot for so long, it is my dream Buick. John in finance gave us the best experience we have had dealing with the numbers from any dealership in the past. He is a straight shooter without the fluff and gave us many options we did not think about, he really seems to care and it showed. I would recommend this dealership to anyone looking to purchase any vehicle they are selling. My hats off to the entire staff. Thanks again Jeff, Cameron, Don and John. Regards, Marc and Melissa Carlsen ;-) More

We purchased a pre-owned car from Allen Cadillac, GMC, Hyundai . Overall a very positive sales experience from a team that does everything possible to make sure a customer leaves satisfied with the experi Hyundai . Overall a very positive sales experience from a team that does everything possible to make sure a customer leaves satisfied with the experience. Short story is that if you want to work with a responsive, low pressure, straight forward, customer-focused group of people, this is the place to visit. Here are the details. We saw a car online that was of interest to us. Because we live out of town decided to give contact the dealership to learn more. The internet sales manager, Cameron Allen, was extremely helpful. He was professional and polite and responded to our inquiry promptly, and gave us very honest answers to our questions. When I called him on the phone to ask if the car looked as new as it did in the photos, he took the time to walk out look it over and come back with an assessment of it. Other dealers I spoke with simply gave me some line about the high standards of their pre-owned inventory. We drove from Northern San Diego county to Laguna Niguel to see the car. Cameron met us and all that we were told about the quality of the car was true. Because we had interest in the car he introduced us to one of their sales people, Mark Willey. His sales style was low pressure, credible and honest. We test drove the car and went home to think about it and compare it to others we were considering. During the week a few questions came up about the car. Mark understood that my work week was busy and although he had my mobile phone number responded to my questions by e-mail (as requested). He was extremely responsive and here to help. No pressure, not hassle, just out to see if he can help a person find a car that works for them. The negotiation process was done mostly by e-mail and was basically painless. Unlike other dealerships we had contacted, there was no desire to play games or use hardball negotiation tactics. When it came time to close the transaction he made sure that all of details of the transaction were addressed including a very minor cosmetic repair were done to our satisfaction. More

I have never leased a vehicle and hadn't bought a new one in over 10 years. Hershel was great to work with and made the lease process so easy. He got me into a new Sonata under my budget, which was huge fo in over 10 years. Hershel was great to work with and made the lease process so easy. He got me into a new Sonata under my budget, which was huge for me and my family. I have had the car for 4 days now and I absolutely love it. Thank you to Allen Hyundai and Hershel Will. More

I just purchased a new 2013 Hyundai Santa Fe Sport at Allen Hyundai through the Costco auto program. The folks at Allen were great to work with. There was no sales pressure, even during the financing pap Allen Hyundai through the Costco auto program. The folks at Allen were great to work with. There was no sales pressure, even during the financing paperwork. This was much different than my previous car buying experiences. The price through Costco is very good as well. I'm sure you could probably get a slightly better deal if you are willing to spend more time negotiating with multiple dealers but I was not interested in that since I bought during Christmas week. Plus, Allen is only a few miles from my home and I had heard from friends at work who bought there that they were a good place to buy a car. Overall, it was a great experience dealing with the Allen team. I highly recommend anyone to give them a chance if you are in the market for a new Hyundai. By the way, my new Santa Fe Sport is an awesome car! More

Great experience. Friendly, fair, transparent transaction. Looked for the best car and searched for all incentives that we qualified for. Also the trade-in was fair. Really impressed with this transaction. Looked for the best car and searched for all incentives that we qualified for. Also the trade-in was fair. Really impressed with this dealership. Great Job! More

I did not feel any pressure to make a purchase, and the entire process went very smoothly. The salesman Jeff Tyler was very helpful over the phone and through email. I really appreciated the dealership's n entire process went very smoothly. The salesman Jeff Tyler was very helpful over the phone and through email. I really appreciated the dealership's no-hassle approach and they also make you feel welcome. More

Visit was late for viewing a model, but sale made seamlessly due to willingness of salesman and staff to stay an hour and half after closing time. seamlessly due to willingness of salesman and staff to stay an hour and half after closing time. More

My wife and I went to Allen Cadillac to test drive a Sierra 2500 after looking at many other dealerships. We meet Ron Young as we walked in for our appointment and he quickly had us on our test drive. Sierra 2500 after looking at many other dealerships. We meet Ron Young as we walked in for our appointment and he quickly had us on our test drive. We were having a tough time finding exactly what we were looking for at other dealers, but Allen Cadillac had exactlyt what we were looking for. We came to an agreement on price, which was fair for all andpurchased the vehicle. The finance, service, and sales people are all very helpful and knowledgable of their products. On a final note, Cliff Allen, the dealership owner, is avery nice man and was able to find some more incentives to help us purchase our new vehicle, which we love. More

Kyle was very professional and courteous. We had a call from Kyle sooner than we expected saying our cars were ready. The quick turnaround was appreciated. Cars had been cleaned inside and out. We will d from Kyle sooner than we expected saying our cars were ready. The quick turnaround was appreciated. Cars had been cleaned inside and out. We will definitely be a return customer for years to come. More

We have been customers at Allen GMC/Cadilac for over 20 years. We have always been treated great and the service is outstanding. We have been loyal to Allen because not only are they a great place to buy a years. We have always been treated great and the service is outstanding. We have been loyal to Allen because not only are they a great place to buy a car and service the car, they support our community by giving back. Evidence of their support is prominent at youth and high school sporting events, community fundraisers for charitable organiztions all over South Orange County. For this, they get our support and thanks. Sicerely, Michael M. Tope More