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Allen Cadillac GMC

Laguna Niguel, CA

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246 Reviews

28332 Camino Capistrano

Laguna Niguel, CA

92677

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246 Reviews of Allen Cadillac GMC

February 18, 2015

Fast and easy From start to finish, this was such a seamless and easy transaction. I was treated very fairly and everyone was extremely friendly! I would definitel More

by Dlfn227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve turner
January 27, 2015

Feel Like Part of the Family We contacted Allen regarding a Cadillac CTS we saw online and got a PROMPT response. We spoke with Cameron Allen a few times and then made our way dow More

by cherome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Martin, Cameron Allen
January 16, 2015

Trustworthy Experience The whole staff at Allen is professional, knowledgeable and most of all trustworthy! They made car buying easy with their upfront price without the ga More

by Karen G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Tourbin
January 16, 2015

Purchase of a New Canyon I have dealt with Allen GMC Service Dept for 10 years so I expected good treatment from your sales staff and I was not disappointed. In a year or two More

by George R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Foster, Cameron Allen, Tim Bright
December 31, 2014

Great and Friendly Service After visiting other dealers in the area, we had spoke to Cameron Allen regarding our interest in a vehicle at Allen. Upon arrival we met with Cameron More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Armijo, Rod Foster, Cameron Allen
December 20, 2014

Customer Buying Power Wesley, from the initial phone contact, offered ways to make the CRX affordable. He pointed out incentives and discounts available to me. All of the More

by Patsywoowoo
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Wesley Nelson, Dan Vega
November 30, 2014

Great Service & Deals Always a great experience with Allen Autos. Thank you for making a car buying experience easy to handle & comfortable. We are very happy with the new More

by Grand1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Foster, Cameron Allen
November 29, 2014

All five stars thank you regards John was patient and knowledgable listened to my needs as a customer. I went to many different dealerships and tried many different More

by Fishcase
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clune
November 19, 2014

Halfass attitude What started out as a good experience went bad. I was refereed to Allen from USAA because I am military retired. Bought a used 2010 Sierra 2500HD. The More

by Dee Cee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 02, 2014 -

Allen Cadillac GMC responded

We apologize for your frustration with this matter. The entire team at Allen has gone above and beyond to try to rectify your issues with the vehicle. To date we have repaired every issue that we were able to duplicate or was found faulty. For example: a new back up camera, window moldings and trailer harness. We have gone as far as having 3 different managers put upwards of 50 miles on the vehicle to check the tire pressure monitors with no failures.We will continue to work for you on the remaining issue. Please contact us so we can help. Again we apologize for your frustration over the tire monitor light.

November 18, 2014

Made the buying process painless It took me awhile to make up my mind on actually making the purchase for my new CTS. All the way through, Matt Symes was very patient and accommodati More

by CTS4Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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