
Allen Cadillac GMC
Laguna Niguel, CA

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246 Reviews of Allen Cadillac GMC
Perfect purchase experience Would definitely recommend Allen to family/friends. Everything went the way I would hope. We special ordered a Yukon Denali and was delivered right at Would definitely recommend Allen to family/friends. Everything went the way I would hope. We special ordered a Yukon Denali and was delivered right at the time they said it would. Ron Young was very helpful and got us the deal we wanted and we are happy. We owned an escalade previously and always had it serviced at Allen through Tim Bright and he always took care of us and our car. Thank you Allen More
Excellent experience Our car broke down and we were tired of putting money into it, so we got online and found the car we wanted and went to get it. We know that early bir Our car broke down and we were tired of putting money into it, so we got online and found the car we wanted and went to get it. We know that early bird gets the worm so we showed up before the dealership was open and by chance ran into Eric on his way in. He opened up the shop early and had the car pulled around immediately. An hour and a half later we were out of there. The folks at Allen Cadillac treated us with respect and courtesy. It was a pleasant experience, which is something rarely said about buying a car. More
sales Eric and Steve, "the team" were very pleasant, professional, extremely helpful and accommodating. Our delivery of an Acadia was delayed thru no fault Eric and Steve, "the team" were very pleasant, professional, extremely helpful and accommodating. Our delivery of an Acadia was delayed thru no fault of anyone other than coming from Michigan. Steve made arrangements for an easy transition during this period of inconvenience. The dealership management, sales and finance were very pleasurable to work with. Thanks More
Exceptional Service I bought a new Yukon XL Denali for my wife. Eric did a fantastic job handling the transaction for me; he was friendly, efficient, knowledgeable, and v I bought a new Yukon XL Denali for my wife. Eric did a fantastic job handling the transaction for me; he was friendly, efficient, knowledgeable, and very courteous. When I brought my wife to the dealership to pick up her new car, Eric spend over 3 hours teaching her how to work everything in the car. Eric took his time and never rushed my wife; he really showed he wanted her to be happy. Eric has also followed up with us to make sure we have not had any problems and are still happy with our purchase. John in the finance department was also very friendly, helpful, efficient and showed how much he appreciated our business. More
Great used car buying experience Saw the car I was looking for in an on-line ad and sent an email to check availability. From the first response everyone was accommodating and pleasa Saw the car I was looking for in an on-line ad and sent an email to check availability. From the first response everyone was accommodating and pleasant. After a few days and some emails to find a time when I could get away, I drove up to the dealership and did a test drive. The car was just as advertised, in immaculate condition. Steve Turner was the salesman who showed me the car and introduced me around the sales office, just like visiting friends. Can't say enough good stuff about Steve, very professional and personable. After some minor haggling I got my price and got my car. Probably my best car buying experience ever. More
One of the Best Parts Counters Ever Tim at the parts counter did an excellent job finding the parts I needed and assisted me in understanding the assembly. Thanks Tim. Although I've ne Tim at the parts counter did an excellent job finding the parts I needed and assisted me in understanding the assembly. Thanks Tim. Although I've never bought a car there, after the parts experience, I will probably by my next car there. Thanks again to Allen! More
Worth It. Just bought a brand new G.M.C Canyon from Rodney Foster and they definitely live up to their slogan. "Our Family serving your Family Since 1947" Just bought a brand new G.M.C Canyon from Rodney Foster and they definitely live up to their slogan. "Our Family serving your Family Since 1947" More
Best Dealer Experience By far this was the best experience I have ever had at a car dealership. My father owned used car dealerships on the East coast so I was raised around By far this was the best experience I have ever had at a car dealership. My father owned used car dealerships on the East coast so I was raised around the stereotypical sleazy and pushy car salesman. Because of this, I have always had an aversion towards car dealerships. But I must say, I was pleasantly surprised and highly impressed with my experience at Allen Cadillac. Eric was very thorough and showed a genuine interest and compassion for my needs. Brent, the new employee being trained was also very helpful. They both worked with me all day - and night to find the perfect car. I will surely recommend this dealership to everyone I know and continue to give my business to Allen Cadillac. More
Great experience, thanks Rod. Bought a gently used 2012 Cadillac CTS at Allen Cadillac from Rod Foster. Was an overall great experience. Easy, quick and positive all the way arou Bought a gently used 2012 Cadillac CTS at Allen Cadillac from Rod Foster. Was an overall great experience. Easy, quick and positive all the way around. I frankly didn't negotiate / haggle on price as I shopped around and largely felt I was getting good value for the age of the car, the incredibly low mileage, and the overall impeccable condition it was in. More
ATS Buying Experience After a couple of weeks of searching for the perfect Valentines gift for my wife, I finally located one at Allen Cadillac. I called the dealership a After a couple of weeks of searching for the perfect Valentines gift for my wife, I finally located one at Allen Cadillac. I called the dealership and spoke to Steve Turner and provided him with the details of the vehicle I was interested in test driving. I made an appointment with Steve and drove 70 miles, which turned out to be a worth while drive. Upon my arrival, Steve was out in the lot with the vehicle ready to go. We took a test drive and then Steve went through every detail of the vehicle. I was extremely pleased with his presentation and knowledge and made an offer on the vehicle. Knowing the ATS was a Valentines gift for my wife, on delivery, Steve went out of his way to find a huge red bow to be placed on the front window of the vehicle. The purchase of my wife's ATS was effortless from the negotiation process through the financing. Mark Loynes, the Sales Manager, was very personable and addressed all of my questions. In particular when I returned to the dealership. As I drove away from the dealership I pushed one of the buttons on the console and thought I had broken my wife's gift. Mark spent a good amount of time going over the bells and whistles located on the console - what manager provides that type of service? Johnny Armijo, the Finance Manager, was just as personable. He took the time to explain every detail of the finance contract, as well as going above and beyond to provide me with the best finance rate available. I will definitely return to the Allen Cadillac on my next purchase. More