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Allen Cadillac GMC

Laguna Niguel, CA

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246 Reviews

28332 Camino Capistrano

Laguna Niguel, CA

92677

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246 Reviews of Allen Cadillac GMC

May 16, 2015

Easiest used car purchase. I located a used Dodge Charger online at Allen Cadillac/GMC. I contacted Elise Ranauro from their internet department and she confirmed it was availab More

by ron54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wesley Nelson, Elise Ranauro
May 12, 2015

Just what you'd expect from a high-end auto dealer! Auto Club told me they had an auto-buying plan. Within minutes of calling their rep, I received a call from Kelley Miller, fleet manager. I knew wha More

by Beegers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark LaVally, Anthony Huerta
May 06, 2015

Service, what service? I bought a 2015 Cadillac Escallade Platinum less than 10 days ago from a different dealer since I found what I wanted in Torrance! Gave Allen the sam More

by Unhappy camper!
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not get the service writers name, I was so mad I just drove away and will never return!
May 13, 2015 -

Allen Cadillac GMC responded

Customer arrived and was greeted promptly by Tim Bright our Service Advisor. After learning of her loss of a document somewhere in her center console that slipped somewhere in the vehicle which was not visible. Tim advised the customer that that vehicle needed to be seen by a technician and that there could be a charge depending on what had to be done to remove the document. We try to do the best we can in every situation.

May 05, 2015

All Star Treatment Allen Cadillac treats me like family every time we do business. I have purchased 4 Escalades from Allen over the past decade and will never purchase More

by Brian Langohr / Diamond Fire Glass
Recommend Dealer
Yes
Employees Worked With
Rod Foster
May 04, 2015

John Clune was very helpful and knowledgable had an enjoyable experience... John Clune closed the deal and convinced me to buy from Allen Cadillac, So far my experience, has been enjoyable. John More

by john77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Clune
May 03, 2015

Best Service & Best Price Being very specific about options and trim level that I want for my new truck which just come out on the market for a few months, I had to do a lot o More

by tonyCanyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Foster, Don Lucarelli
April 21, 2015

not honest wouldn't go to this dealer, i called them from another dealer to see if they have a car in stock and the salesmen PETER said yes we have 2 of them an More

by moemoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Martin
April 17, 2015

Best Truck Purchase Ever!!!!! It was truly the best experience I have ever had purchasing a new vehicle! I discussed what my wants where over the phone, they found exactly what I More

by JMEAD6669
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Allen, Eric Tourbin
April 13, 2015

Personable and friendly. Low pressure sales. I found the Allen sales team to be personable and friendly. I experienced low pressure sales, appreciated their casual / informal atmosphere, and enjo More

by GMCguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Turner
April 10, 2015

Very happy customer. Eric Tourbin was especially friendly and helpful. i couldn't be more pleased with the deal. Best experience of my 50 years of buying vehicles. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leydon, Eric Tourbin
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