Back

All American Ford of Hackensack

Hackensack, NJ

4.6
1,470 Reviews

520 River Street

Hackensack, NJ

07601

Directions

By Type

1,470 Reviews of All American Ford of Hackensack

March 17, 2023

Yesterday, my wife and I purchased our third Ford. Everyone was very helpful !!! Since our last purchase 11 years ago many new, yet overwhelming additions (computer monitor) have been added. We had More

by davidyounie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fernandez, Carlos Marin
Mar 17, 2023 -

All American Ford of Hackensack responded

David, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Juan and the All American Ford of Hackensack team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

Very courteous and pleasant. Answered all my questions. I will definitely come back for all my future maintenance of my truck. Thank you very much for all your help. More

by Rrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Bertrand
Mar 16, 2023 -

All American Ford of Hackensack responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The All American Ford of Hackensack Team

February 18, 2023

The service rep, Doug, was courteous and knowledgeable. - a pleasure to work with. My servicing appointment went very smoothly and was done within a very reasonable time. The checkout process was, once More

by Repeat Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Bertrand, Excellent
Feb 20, 2023 -

All American Ford of Hackensack responded

Thank you for the great review. We're glad that Doug was wonderful to work with. We appreciate your business and trust in us to assist! --All American Ford of Hackensack team

February 16, 2023

Service is always great. Customer service is excellent. Wait time??? Needs a little work. work More

by Daver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Bertrand
Feb 16, 2023 -

All American Ford of Hackensack responded

Thanks for writing. We're glad our service has always stood out, but we're sorry for the troublesome wait time. We never want our customers to feel too delayed, and I'll speak with my team about your comments. If there is anything else we can do for you, let us know. Jim Sabino - Service Manager - (201) 487-6700

February 01, 2023

They all have been very nice. The girls are very helpful and attentive. Should have coffee and donuts. More

by rivera1295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Marin
Feb 02, 2023 -

All American Ford of Hackensack responded

Thank you for sharing your kind words for the All American Ford of Hackensack team! We appreciate your feedback and will bring it to the attention of the right team member. See you next time!

January 26, 2023

Very happy with Ford , This is my third Ford suv would highly recommend, And tell family and friends . More

by Bigjewlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose , Nelson Minier
Jan 26, 2023 -

All American Ford of Hackensack responded

Happy customers make us happy! Thank you for supporting All American Ford of Hackensack with your business and review. Safe travels, and we look forward to working with you again next time!

January 22, 2023

The service people were organized and offer excellent service. They arranged a loaner for me and I was received at the dealership as promise. They also notify me when there were changes in the hours of More

by lewismac1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hubert Daley
Jan 23, 2023 -

All American Ford of Hackensack responded

Thank you for the review, Lewis! We appreciate your support and hope to see you back again at All American Ford of Hackensack. Safe travels!

January 18, 2023

100 my experience was very good especially with Esteven la Verde is a very professional More

by Carlos
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven la Verde
Jan 18, 2023 -

All American Ford of Hackensack responded

Carlos, thank you for the review! We are so glad to hear that you had such a successful service experience working with Steven and the All American Ford of Hackensack team. Drive safely, and we hope to see you back!

January 17, 2023

Karissa and all of the staff are extremely professional and helpful in every way possible. I would never go anywhere else. More

by jmurray25nsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karissa
Jan 17, 2023 -

All American Ford of Hackensack responded

Thank you for the 5 stars and shoutout to Karissa and the team! All of us at All American Ford of Hackensack truly appreciate your feedback!

January 13, 2023

Great service and great people. Solved a new problem that could have stumped anyone. They were awesome. More

by Olgahagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karissa
Jan 16, 2023 -

All American Ford of Hackensack responded

Our team appreciates your glowing review and continued support. Thanks for choosing All American Ford of Hackensack!

...
6
...