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All American Ford of Hackensack

Hackensack, NJ

4.7
1,473 Reviews

520 River Street

Hackensack, NJ

07601

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1,473 Reviews of All American Ford of Hackensack

April 20, 2023

Everything went smoothly vehicle was repaired and the service department was excellent and helpful to my concerns More

by pdlt14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Kenneth Whyte, Jason Nazco, Rich Wolski, Amparo Garcia, Tim Gannon, Jose Organ, Shea Deverex
Apr 21, 2023 -

All American Ford of Hackensack responded

We're so glad to hear that your experience at All American Ford of Hackensack was a smooth one, and that our service department was able to address your concerns effectively. Thank you for taking the time to share your positive review with us. We hope to continue providing you with excellent service in the future!

Apr 21, 2023 -

pdlt14 responded

See you at the next service appointment

April 14, 2023

The valet service I used through Hackensack Ford was excellent! The valet was polite and professional. The mechanic Doug kept me up to date on my car and solved any problems. I am very happy with th More

by Aunt
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug, mechanic. Valet I don’t know his name. He was wonderful.
Apr 18, 2023 -

All American Ford of Hackensack responded

Thank you for sharing your positive feedback about our valet service and mechanic, Doug! We're glad to hear that you had an overall great experience with All American Ford of Hackensack. We appreciate your business and hope to see you again for your next vehicle maintenance!

March 24, 2023

I have been buying cars both new and used for 20 years from this dealership and you can not beat them for pricing, service and professionalism. Ask for Juan Fernandez. He really cares about you and your More

by nlouglas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Fernandez
Mar 24, 2023 -

All American Ford of Hackensack responded

Our team strives to provide the best prices and service for our clients, so your feedback makes our day. Juan will appreciate the shoutout! Thank you for being a loyal client of All American Ford of Hackensack.

Mar 28, 2023 -

nlouglas responded

I have a relative looking for a new vehicle. I told him about my experience at All American Ford and both he and I will be stopping by very soon. Thanks All American!

March 17, 2023

Yesterday, my wife and I purchased our third Ford. Everyone was very helpful !!! Since our last purchase 11 years ago many new, yet overwhelming additions (computer monitor) have been added. We had More

by davidyounie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fernandez, Carlos Marin
Mar 17, 2023 -

All American Ford of Hackensack responded

David, thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Juan and the All American Ford of Hackensack team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

Very courteous and pleasant. Answered all my questions. I will definitely come back for all my future maintenance of my truck. Thank you very much for all your help. More

by Rrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Bertrand
Mar 16, 2023 -

All American Ford of Hackensack responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The All American Ford of Hackensack Team

February 18, 2023

The service rep, Doug, was courteous and knowledgeable. - a pleasure to work with. My servicing appointment went very smoothly and was done within a very reasonable time. The checkout process was, once More

by Repeat Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Bertrand, Excellent
Feb 20, 2023 -

All American Ford of Hackensack responded

Thank you for the great review. We're glad that Doug was wonderful to work with. We appreciate your business and trust in us to assist! --All American Ford of Hackensack team

February 16, 2023

Service is always great. Customer service is excellent. Wait time??? Needs a little work. work More

by Daver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Bertrand
Feb 16, 2023 -

All American Ford of Hackensack responded

Thanks for writing. We're glad our service has always stood out, but we're sorry for the troublesome wait time. We never want our customers to feel too delayed, and I'll speak with my team about your comments. If there is anything else we can do for you, let us know. Jim Sabino - Service Manager - (201) 487-6700

February 01, 2023

They all have been very nice. The girls are very helpful and attentive. Should have coffee and donuts. More

by rivera1295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Marin
Feb 02, 2023 -

All American Ford of Hackensack responded

Thank you for sharing your kind words for the All American Ford of Hackensack team! We appreciate your feedback and will bring it to the attention of the right team member. See you next time!

January 26, 2023

Very happy with Ford , This is my third Ford suv would highly recommend, And tell family and friends . More

by Bigjewlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose , Nelson Minier
Jan 26, 2023 -

All American Ford of Hackensack responded

Happy customers make us happy! Thank you for supporting All American Ford of Hackensack with your business and review. Safe travels, and we look forward to working with you again next time!

January 22, 2023

The service people were organized and offer excellent service. They arranged a loaner for me and I was received at the dealership as promise. They also notify me when there were changes in the hours of More

by lewismac1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hubert Daley
Jan 23, 2023 -

All American Ford of Hackensack responded

Thank you for the review, Lewis! We appreciate your support and hope to see you back again at All American Ford of Hackensack. Safe travels!

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