All American Ford of Hackensack
Hackensack, NJ
Filter Reviews by Keyword
By Type
1,470 Reviews of All American Ford of Hackensack
One of the best dealership experiences in recent times. Everyone i interacted with were nice, polite and helpful. The team here, values customer satisfaction above everything else and aim to provide the be Everyone i interacted with were nice, polite and helpful. The team here, values customer satisfaction above everything else and aim to provide the best experience possible. Steve, the Manager is an amazing person who helped me secure a good deal. He connected with me on a personal level, which i feel good about since most dealerships, dont treat you that way. Richard in Sales is a nice person, right from the time i walked to his desk, through the test drive, paperwork and delivery, he was extremely helpful. Gabe from Finance is another great guy who made the documentation process smooth even though there were some hiccups. Overall a wonderful experience and i would recommend this dealership to everyone. Be assuree that you would not lose a deal just on numbers, they will certainly work with you to get you the best deal possible. More
I needed some recall work done on my Mustang. I set up an appointment and when I arrived I was immediately greeted by Liz. I then gave some info to Tatiana and then went to the waiting room and h I set up an appointment and when I arrived I was immediately greeted by Liz. I then gave some info to Tatiana and then went to the waiting room and had some complimentary coffee. I then spoke with Ed for a while about my car, the dealership, and some of the very cool vehicles for sale at All American Ford. I was kept updated on the progress of the work through the messaging system, as well as by Tatiana in person. Before I knew it, the work was done, my car was parked outside, and I was ready to go. The service and professionalism provided by All American should be what all other dealerships strive for, Excellent!! Thanks so much for a super positive experience! Sam More
Customer service was horrible! !!! No one listen especially the manager who refuse to listen to her customers !!!the worst place to go!!! They all need to be replaced and have peopl !!! No one listen especially the manager who refuse to listen to her customers !!!the worst place to go!!! They all need to be replaced and have people who know how to serve and listen to the customers!!!!!I will give them Zero!!! Not even one!!!! More
Ashley was terrific once again she explained what as covered and I was responsible for she never lost her smile or her bubbly personality I can see her going places in ford wish there where people like covered and I was responsible for she never lost her smile or her bubbly personality I can see her going places in ford wish there where people like her in this world she’s a keeper 😀 More
The service was excellent. My service advisor was very professional and knowledgeable. From start to finish she kept me updated on the progress. Thankyou and keep up the good w My service advisor was very professional and knowledgeable. From start to finish she kept me updated on the progress. Thankyou and keep up the good work 🤗 More