Back

All American Ford of Hackensack

Hackensack, NJ

4.6
1,478 Reviews

520 River Street

Hackensack, NJ

07601

Directions

By Type

1,478 Reviews of All American Ford of Hackensack

July 18, 2024

Larry and Carlos where great to work with, i highly recommend contacting them when your looking for your next car. More

by Romansmashroman k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Rubin, Carlos Marin
Jul 19, 2024 -

All American Ford of Hackensack responded

Thank you for the recommendation! We're glad to hear Larry and Carlos provided excellent service at All American Ford of Hackensack. Enjoy your new car!

June 21, 2024

They are friendly, efficient and constantly contacted me with my vehicle’s status. Bravo Smooth More

by oliveman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Munez
Jun 24, 2024 -

All American Ford of Hackensack responded

We are so happy that our All American Ford of Hackensack team delivered an excellent experience. Thank you for the kind review!

June 13, 2024

Superb customer service. Very friendly, professional and friendly. Highly recommend for car purchase or service. More

by mrfubar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Munoz
Jun 14, 2024 -

All American Ford of Hackensack responded

Thank you for the high praise! We're delighted to hear that our team at All American Ford of Hackensack provided superb customer service. We appreciate your recommendation and look forward to serving you again!

June 03, 2024

Horrible experience. I don’t recommend this dealer to anyime looking to buy a Ford. Took my car in for a recall and engine light and they kept it for over a week. When I More

by ggcormane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clarissa Berrios and Tatiana
Jun 04, 2024 -

All American Ford of Hackensack responded

I'm sorry to hear about your experience. We strive for better service, and it's disappointing that we fell short, especially with the loaner car situation and the scratch on your door. I'd like to address this issue personally; please reach out when you can. Thank you, Liz Talbott - Service Manager - (201) 487-6700

May 31, 2024

Stellar service & sales departments! Have only had positive experiences with AAF Hackensack... from purchasing my vehicle to having it serviced there. A+ More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Muñoz, Eddie Watson
Jun 03, 2024 -

All American Ford of Hackensack responded

Thank you for the fantastic feedback! We're delighted to hear that both our service and sales departments at All American Ford of Hackensack have met your expectations. We appreciate your support!

May 17, 2024

Always helpful and very knowledgeable. Karissa and Steve are awesome. Always willing to help. Karissa is absolutely amazing. Great dealership and would highly recommend. More

by lauren
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve and Karissa
May 17, 2024 -

All American Ford of Hackensack responded

Lauren, we're delighted to know that Karissa and Steve provided you with such a positive experience at All American Ford of Hackensack. Thanks for recommending us!

May 05, 2024

Efficient check-in. Great communication. Got the job done in a reasonable period of time. More

by HW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 06, 2024 -

All American Ford of Hackensack responded

Thank you for choosing All American Ford of Hackensack, we appreciate your positive feedback!

April 30, 2024

Very professional! !! Most excellent and thorough service!!! I purchased my 2007 car from a used car dealer. I did a test drive. All seemed fine, aside from that I wou More

by Padma
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Laverde
Apr 30, 2024 -

All American Ford of Hackensack responded

We're so glad to know that you had a positive experience with our team at All American Ford of Hackensack. We pride ourselves on providing thorough and professional service, and we look forward to continuing taking care of your car in the future!

April 27, 2024

I got there early. The service doors opened at exactly 8 am.Tatiana who is absolutely the best and I discussed service options for my vehicle and once agreed upon I left More

by papacoolrice42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Shetsen
Apr 29, 2024 -

All American Ford of Hackensack responded

We're so glad to know that Tatiana and our team at All American Ford of Hackensack were able to provide you with a timely and satisfactory service experience. Thanks for choosing us, we are here for any of your future needs!

April 18, 2024

Stay away if you're female. Condescending bunch of men. Took car there 4 times to correct Collision Assist Car is there currently. Co-owner is a piece of work More

by Christopher P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Sabino
Apr 19, 2024 -

All American Ford of Hackensack responded

Christopher, I'm really sorry to read about your experience. It's important that all our customers feel respected and valued, It's concerning to hear this because our service dept is led by females. I'd like a chance to make things right - could you please reach out directly? Thank you, Liz Talbott - Service Manager - (201) 487-6700 X2