All American Ford of Hackensack

I got there early. The service doors opened at exactly 8 am.Tatiana who is absolutely the best and I discussed service options for my vehicle and once agreed upon I left The service doors opened at exactly 8 am.Tatiana who is absolutely the best and I discussed service options for my vehicle and once agreed upon I left.About an hour and 5 minutes later Tatiana called and told me the vehicle was ready.I paid and went on my way.Very happy doing business with All American Ford More

Stay away if you're female. Condescending bunch of men. Took car there 4 times to correct Collision Assist Car is there currently. Co-owner is a piece of work Condescending bunch of men. Took car there 4 times to correct Collision Assist Car is there currently. Co-owner is a piece of work More

Extremely professional and courteous. Absolutely fantastic customer service. Highly recommend them for purchase and after sales service. Absolutely fantastic customer service. Highly recommend them for purchase and after sales service. More

I never have any concerns with All American Ford. They meet my expections. The staff. Treat you like family They meet my expections. The staff. Treat you like family More

Service Advisor Ashley did an OUTSTANDING job by keeping me updated and informed. WONDERFUL, Ashley!! me updated and informed. WONDERFUL, Ashley!! More

All American Ford of Hackensack, New Jersey, is the best Ford dealer. Very courteous and prompt service. Great salesman I recommend buying a vehicle from Ford Hackensack, New Jersey. Ford dealer. Very courteous and prompt service. Great salesman I recommend buying a vehicle from Ford Hackensack, New Jersey. More

All American Ford Hackensack is the best I’ve been dealing with them for the last couple years and they’re great. They always go above and beyond. dealing with them for the last couple years and they’re great. They always go above and beyond. More

Exceeded expectations. Everything went smooth and communication was on point bias text and emails. Overall, great experience Everything went smooth and communication was on point bias text and emails. Overall, great experience More

They have treated me well since I first went in there and I’m very appreciative for them taking care of an issue that came up later on. Everyone is very helpful and professional here, and I recommend them hi I’m very appreciative for them taking care of an issue that came up later on. Everyone is very helpful and professional here, and I recommend them highly! More

Months ago now, the mechanics at All American damaged multiple pieces of the interior and exterior of my 2022 Ford Maverick during a routine recall installation. At that recall installation I was pushed multiple pieces of the interior and exterior of my 2022 Ford Maverick during a routine recall installation. At that recall installation I was pushed by a Service Supervisor to have my tires realigned for $130, despite being in two weeks earlier for service, and having no alignment issues reported. I was in two weeks prior because that was the day the recall service was scheduled. Ironically, the parts weren’t even ordered for the recall, until the end of my original appointment. After leaving a review on Google accounting for these issues with multiple photos, I was contacted by their Service Manager Liz Talbott, who told me she would personally open the service garage for me, and make sure all of the issues with my car were rectified. When I returned so she can inspect the damage, she assured me multiple times in front of her entire staff that all damaged parts of the car I had shared, were going to have replacements ordered and installed, and I would receive a phone call from her very soon. All of this took place between July, August/Early September. I never received that call. I sent an email to the general manager of the dealership, after a receiving a trade in offer for my Maverick to my inbox, explaining these problems, the time expired, and their complete lack of a response, and disregard for the numerous lies I was told during this process. That also went unanswered. For some reason, I received a text message just now, asking to review my experience with Liz, so why not right? This place is a joke top to bottom. Do your own service, or go to any of the hundreds of local mechanics in Bergen County. More