All American Ford of Hackensack

They have taken very good care of us since we purchased our Bronco sport. This time I came in for a minor recall item and there turned out to be a problem with another component, which I didn’t even know a our Bronco sport. This time I came in for a minor recall item and there turned out to be a problem with another component, which I didn’t even know about. They fixed it and it was under warranty, so no cost to me. It says a lot about a dealership when they go out of their way to repair that is not making them any money. Steven in service was both personable and helpful and didn’t great job for me. More

My vehicle was just out of warranty. Steve my service advisor. Help me get it through all my issues plus my recalls took a little time, but it was done highly recommend all American Ford Steve my service advisor. Help me get it through all my issues plus my recalls took a little time, but it was done highly recommend all American Ford. More

Larry and Carlos where great to work with, i highly recommend contacting them when your looking for your next car. recommend contacting them when your looking for your next car. More

They are friendly, efficient and constantly contacted me with my vehicle’s status. Bravo Smooth with my vehicle’s status. Bravo Smooth More

Superb customer service. Very friendly, professional and friendly. Highly recommend for car purchase or service. Very friendly, professional and friendly. Highly recommend for car purchase or service. More

Horrible experience. I don’t recommend this dealer to anyime looking to buy a Ford. Took my car in for a recall and engine light and they kept it for over a week. When I I don’t recommend this dealer to anyime looking to buy a Ford. Took my car in for a recall and engine light and they kept it for over a week. When I asked for a loaner they said they had none. After a week they returned the car with a scratch on the door. Titiana was rude and unapologetic through the entire ordeal! More

Stellar service & sales departments! Have only had positive experiences with AAF Hackensack... from purchasing my vehicle to having it serviced there. A+ Have only had positive experiences with AAF Hackensack... from purchasing my vehicle to having it serviced there. A+ More

Always helpful and very knowledgeable. Karissa and Steve are awesome. Always willing to help. Karissa is absolutely amazing. Great dealership and would highly recommend. Karissa and Steve are awesome. Always willing to help. Karissa is absolutely amazing. Great dealership and would highly recommend. More

Efficient check-in. Great communication. Got the job done in a reasonable period of time. Great communication. Got the job done in a reasonable period of time. More

Very professional! !! Most excellent and thorough service!!! I purchased my 2007 car from a used car dealer. I did a test drive. All seemed fine, aside from that I wou !! Most excellent and thorough service!!! I purchased my 2007 car from a used car dealer. I did a test drive. All seemed fine, aside from that I would need new tires. BUT, after the purchase of the car, I wanted everything checked out thoroughly. All American Ford of Hackensack was AMAZING in quickly checking every inch of the car.and providing a reasonable estimate for things that need attention. And moving forward, I know that they will continue to do a fantastic job taking care of my car! More