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All American Ford of Hackensack

Hackensack, NJ

4.7
1,473 Reviews

520 River Street

Hackensack, NJ

07601

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1,473 Reviews of All American Ford of Hackensack

September 12, 2024

Always like bringing my car to all American Ford for service. I can wait and it’s usually done very quick and everybody’s nice thank you very much.. More

by Mckinley_deadjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Kenneth Whyte, Jason Nazco, Rich Wolski, Amparo Garcia, Tim Gannon, Jose Organ, Shea Deverex
Sep 12, 2024 -

All American Ford of Hackensack responded

Thanks for the great feedback! We're glad to hear that our team at All American Ford of Hackensack provides quick and friendly service. We appreciate your continued trust in us!

August 30, 2024

Thank you it was easy to get an appointment for a recall bulletin issued was resolved More

by 2029pete4ot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Clinton
Sep 03, 2024 -

All American Ford of Hackensack responded

Thanks for the awesome review of All American Ford of Hackensack!

August 05, 2024

Brought my 2024 Mustang GT premium in for a recall and the service department was excellent. The service writer, the service manager and the technicians completed my work in a little over an hour. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Laverde, Jim Sabino, Hubert Daley
Aug 06, 2024 -

All American Ford of Hackensack responded

Hank, we're glad to hear our service team at All American Ford of Hackensack took great care of your Mustang GT! Thanks for sharing your experience with us.

July 31, 2024

They have taken very good care of us since we purchased our Bronco sport. This time I came in for a minor recall item and there turned out to be a problem with another component, which I didn’t even know a More

by mminadeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven from Service - 5 *****
Jul 31, 2024 -

All American Ford of Hackensack responded

mminadeo, we're delighted to hear that Steven and the team at All American Ford of Hackensack took such good care of you. Thanks for sharing your positive experience!

July 31, 2024

My vehicle was just out of warranty. Steve my service advisor. Help me get it through all my issues plus my recalls took a little time, but it was done highly recommend all American Ford More

by 87railroadaveinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 31, 2024 -

All American Ford of Hackensack responded

We're delighted to hear that Steve and the team at All American Ford of Hackensack were able to assist you with your vehicle issues and recalls. Thanks for recommending us!

July 18, 2024

Larry and Carlos where great to work with, i highly recommend contacting them when your looking for your next car. More

by Romansmashroman k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Rubin, Carlos Marin
Jul 19, 2024 -

All American Ford of Hackensack responded

Thank you for the recommendation! We're glad to hear Larry and Carlos provided excellent service at All American Ford of Hackensack. Enjoy your new car!

June 21, 2024

They are friendly, efficient and constantly contacted me with my vehicle’s status. Bravo Smooth More

by oliveman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Munez
Jun 24, 2024 -

All American Ford of Hackensack responded

We are so happy that our All American Ford of Hackensack team delivered an excellent experience. Thank you for the kind review!

June 13, 2024

Superb customer service. Very friendly, professional and friendly. Highly recommend for car purchase or service. More

by mrfubar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Munoz
Jun 14, 2024 -

All American Ford of Hackensack responded

Thank you for the high praise! We're delighted to hear that our team at All American Ford of Hackensack provided superb customer service. We appreciate your recommendation and look forward to serving you again!

June 03, 2024

Horrible experience. I don’t recommend this dealer to anyime looking to buy a Ford. Took my car in for a recall and engine light and they kept it for over a week. When I More

by ggcormane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clarissa Berrios and Tatiana
Jun 04, 2024 -

All American Ford of Hackensack responded

I'm sorry to hear about your experience. We strive for better service, and it's disappointing that we fell short, especially with the loaner car situation and the scratch on your door. I'd like to address this issue personally; please reach out when you can. Thank you, Liz Talbott - Service Manager - (201) 487-6700

May 31, 2024

Stellar service & sales departments! Have only had positive experiences with AAF Hackensack... from purchasing my vehicle to having it serviced there. A+ More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Muñoz, Eddie Watson
Jun 03, 2024 -

All American Ford of Hackensack responded

Thank you for the fantastic feedback! We're delighted to hear that both our service and sales departments at All American Ford of Hackensack have met your expectations. We appreciate your support!