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All American Ford of Hackensack

Hackensack, NJ

4.6
1,477 Reviews

520 River Street

Hackensack, NJ

07601

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1,477 Reviews of All American Ford of Hackensack

November 17, 2015

Rudy Porter is the MAN! After 15 leases, we were prepared to leave Ford. We weren't feeling the terms of the new lease in terms of getting the best bang for our bucks. A frie More

by Martin6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Nov 24, 2015 -

All American Ford of Hackensack responded

Thank you for the great review and congratulations on your new Edge! I'm glad to hear that things have been taken care of by Rudy. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers and followers. Take care, Joseph Fisher, General Manager

November 16, 2015

Great Dealership If you want to buy or lease a Ford, go to All American Hackensack. I was looking at the Fusion to replace my Explorer, and I must have looked at sever More

by Tyleryac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rizzolo, Larry Rubin
Nov 24, 2015 -

All American Ford of Hackensack responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Larry and TJ were able to meet your needs. At All American Ford Hackensack, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Thank you again and make sure to like and follow us on Facebook to catch the latest specials! Take care, Joseph Fisher, General Manager

November 16, 2015

Rudy Put My Mind At Ease Although I came in to "test drive" the Ford Explorer, Rudy assured me that I would leave with a new car...& he was right. Rudy's professionalism & exp More

by Roni R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rizzolo, Rudy Porter
Nov 24, 2015 -

All American Ford of Hackensack responded

Hi Roni, thanks for this review and congratulations on your new car! I am so pleased that Rudy and Mark were able to provide you with such exceptional service. Enjoy your new Explorer and be sure to like us on Facebook to catch the latest service specials! Best, Joseph Fisher, General Manager

November 14, 2015

Professional I have purchased 3 cars in 10 years from All American Ford. Have dealt with Larry Rubin thru the years and he always is professional and courteous. H More

by workforce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin
Nov 15, 2015 -

All American Ford of Hackensack responded

Hi and thank you! You have been doing business with Larry and All American Ford Hackensack for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails! Joseph Fisher, General Manager

November 12, 2015

Great! I bought a used VW New Beetle 08 in March 2015 with Jesus Marante. I come in for for service on my car for Oil changes called The Works. Oil change, More

by prph4ever2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Marante, Kenneth Whyte, Jose Organ
Nov 15, 2015 -

All American Ford of Hackensack responded

Thank you for reviewing your service experience! We plan to continue giving great service and a comfortable place for all our guests during their stay at our dealership. See you soon! Joseph Fisher, General Manager

November 12, 2015

Excellent Service!! We received excellent service. We were given many options until I found my perfect vehicle which was the 2015 Ford Edge SEL. I love it!!! Thank you Ro More

by vivianthorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Caminero
Nov 15, 2015 -

All American Ford of Hackensack responded

Congratulations on your purchase, Vivian! I’m so happy to hear we were able to help find the perfect vehicle for you. We’ll be sure to pass your thanks on to Robert. Enjoy your 2015 Ford Edge SEL! Joseph Fisher, General Manager

November 12, 2015

Bought Mustang GT & choosing for regular maintenance This was my second service visit to the service department and both times I was treated like a VALUED customer. From the man taking my information at More

by JCStang15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy (I don't know his last name, but he's one of their mechanics who knows everything on servicing Mustangs), Carlos Marin, Anthony Girrattano, Jason Nazco
Nov 15, 2015 -

All American Ford of Hackensack responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We appreciate your recommendation as well. See you again soon! Joseph Fisher, General Manager

November 11, 2015

New Car and pressure free As we arrived at the dealership we were greeted by Robert with a simple hello and how are you today. During our time with him he was very professional More

by chris1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Caminero
Nov 15, 2015 -

All American Ford of Hackensack responded

Hi Chris! Robert is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Joseph Fisher, General Manager

November 11, 2015

Great Service! I went in for "The Works" vehicle checkup package. Service advisor Ken Whyte was very helpful, polite and professional. I didn't have to wait long. More

by catoso21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 15, 2015 -

All American Ford of Hackensack responded

Thank you for the nice review! Ken is an excellent service advisor and we’re thankful to have him on our team. We're very happy to hear that he was there to provide you with an excellent service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Joseph Fisher, General Manager

November 10, 2015

oil change and new shocks and struts kenneth whyte is prompt, reliable, honest and a gentleman. He made all three of my service visits a positive experience. Ultimately, he delivered wha More

by f-troop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 15, 2015 -

All American Ford of Hackensack responded

Thank you for taking the time to give us feedback on your service visits! We're glad to hear that Kenneth always gives you a positive experience. Thank you for your continued business and enjoy your F-150! Take care. Joseph Fisher, General Manager

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