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All American Ford of Hackensack

Hackensack, NJ

4.6
1,477 Reviews

520 River Street

Hackensack, NJ

07601

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1,477 Reviews of All American Ford of Hackensack

November 09, 2015

as always a pleasant experience Service writer Ken was extremely helpful, technician Joe C also was excellent, they explained everything to me and didn't pressure me with un necessar More

by b3jxm02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carnevale, Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for your excellent review! I'm very happy to hear that Ken and Joe were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care! Joseph Fisher, General Manager

November 08, 2015

Oil change quick lane It was time for my oil change. I walked in with out an appointment and was out in a heart beat! It was fast and the staff was friendly. More

by Marisolm99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for taking the time to submit this amazing feedback! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left All American Ford Hackensack satisfied. We are very appreciative of your 5-star review! See you again! Joseph Fisher, General Manager

November 08, 2015

:) Great Service Great Customer Service, helpful responsible, full of energy. I would definitely recommended for any oil change, truly Honest. Thank you for making my More

by Kim1428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you Kim! It was a pleasure to assist you and please let us know when we can do so again! Take care. Joseph Fisher, General Manager

November 06, 2015

serviceing - oil change Ken Whyte was pleasant to deal with, with no problems My first time there and it was a good experience I will be back Thanks More

by jjth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for the nice review! I am happy to hear your time spent with Ken was pleasant. We look forward to your next visit! Joseph Fisher, General Manager

November 04, 2015

Servicing - Oil Change I always dread taking my car in as other things are usually wrong and painful, But this was an excellent experience for me and fast too! Thanks to More

by Grammadoit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We'll be sure to pass your thanks on to Ken and we look forward to working with you again down the road. Joseph Fisher, General Manager

November 04, 2015

Great Experience Rudy was an excellent salesman. He first got details of what we wanted and found the car that fit our request and met our financial need. The whole e More

by Richie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter, Carlos Marin
Nov 09, 2015 -

All American Ford of Hackensack responded

Hi Richie! Thank you for this review! Rudy is truly an excellent salesman and we appreciate him for giving you a great experience. See you again soon and be sure to like us on Facebook to get all the good deals! Joseph Fisher, General Manager

November 03, 2015

Awesome It was a great experience. The process was quick and pleasurable. Being a returning customer the salesperson knew what I was looking for and made it h More

by Bryp205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin, Bryan Struk
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for returning to our dealership! We are pleased to hear Larry did a great job in assisting you. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to let us know. We hope to see you again! Joseph Fisher, General Manager

November 02, 2015

very professional and courteous. employees were friendly and the service to my vehicle was done in a timely manner. service manager was very helpful and thanks to the young man More

by edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your visit with us. We look forward to seeing you back again in the future! Take care. Joseph Fisher, General Manager, jfisher@allamericanford.net

November 02, 2015

Quick Lane Oil Change/Tire Rotation Kenneth Whyte was outstanding. Greeted me immediately, advised of the time and kept me informed. Highly recommend from the service adviser perspecti More

by mrt314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 15, 2015 -

All American Ford of Hackensack responded

Your feedback is greatly appreciated. At All American Ford Hackensack, we continuously strive to improve as a business, and reviews like yours help us learn more about the areas in which we need to progress. Delivering fantastic customer service is our top priority. I will be looking into this immediately. If you would like to discuss this further or if you have any questions, do not hesitate to contact us. Thank you. Joseph Fisher, General Manager, jfisher@allamericanford.net

November 01, 2015

service department Kenneth not only estimated the job within $5 of finished cost but also worked with me on the price. i would recommend having all of your vehicles serv More

by FX4FireWaLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 02, 2015 -

All American Ford of Hackensack responded

Thank you for your recommendation! We’re glad you had the opportunity to work with Kenneth. He is an excellent service rep and we appreciate all he does. We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Joseph Fisher, General Manager

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