All American Ford of Hackensack

"No pressure sales" Buying a car is a major transaction and Rudy Porter and the All American Sales "TEAM" made it as easy and stress free as possible. All of my questions Buying a car is a major transaction and Rudy Porter and the All American Sales "TEAM" made it as easy and stress free as possible. All of my questions and concerns were answered in a positive manner. Rudy went out of his way to make sure I got the price I was happy with. I leased a 2016 Fusion and know that in 3 years I can expect the same easy process. I will definitely recommend to family and friends. More

Great experience, fast service, and excellent communication! My 2014 Mustang needed a tire rotation and oil change. Ken was very polite and even helped find an old credit from Ford to discount the servicing pric My 2014 Mustang needed a tire rotation and oil change. Ken was very polite and even helped find an old credit from Ford to discount the servicing price. The service was great and he communicated promptly when the car was ready. I would definitely recommend this dealership for anyone in the Bergen County NJ area. More

Return customer My wife and I have been dealing with AllAmerican Ford now for several years. And, we always deal with Carlos. He's knowledgable, very helpful, and mos My wife and I have been dealing with AllAmerican Ford now for several years. And, we always deal with Carlos. He's knowledgable, very helpful, and most of all professional. Any purchase or lease is only with him. Thanks Carlos. We'll see you again soon. More

Great deal, average customer service UPDATE: The dealer was supposed to apply for Ford Credit U incentive. I contacted For Motor Company to ask the status of the application and they said UPDATE: The dealer was supposed to apply for Ford Credit U incentive. I contacted For Motor Company to ask the status of the application and they said they haven't received anything from the dealer. 15 days they can't submit a xxxx application. Terrible. This was my first lease/new car and I knew I wanted to make a deal with all American based on their rating on this website. I went to Quality Auto Mall first and received a verbal quote from them. I then went to all American and told them to match or do better. And they sure did better. Can't beat the deal. The one complaint I have about the deal itself was they tried to convince me to put down a $1000 as a security deposit. Everyone and their mother knows that's a hefty security deposit. After the deal is why I rewarded All American with 3 stars. They lose a star because of the below average communication post deal. I was supposed to receive the car on a certain date and they kept pushing it until the following Monday. They claim it was due to the other dealer they were receiving the car from (Dana) but I would prefer them being upfront and say that it will take 6 days to receive the car instead of a few like they claimed. So that subtracts a star in my book. At the time of the deal I met with a financial manager and was turned off a bit. I showed that I was a student at a full time school but they applied the $500 incentive after the deal instead of including it at signing. Now I have to wait god knows how long for ford credit to send me a check. Minus a star again brings us down to 3. If you want a great deal, this is the place to go. Just keep in mind to buy a tylenol for the headache afterwards. Employees were great, just confusion and lack of communication was present. More

Service For my Ford Explorer Drove in with out an appointment, for my usual oil change and a wiper blade change, I also had an issue with the back seat not connecting to the base. Drove in with out an appointment, for my usual oil change and a wiper blade change, I also had an issue with the back seat not connecting to the base. I showed Amparo Klawans, a Service Advisor and she said I will look at it when I check your mileage. She ask me to come and show her, she sowed me and explained that you need to pull the Strap Hard, as sometimes these stick. Wow she fixed it and now I feel safe with my daughter strapped in the car seat, over this seat. She is an Excellent Service Advisor, very helpful and the time on my service was very quick. More

We've leased from AAF for a little over 15 years and always The customer service from the staff is always welcoming, warm and friendly. A great bunch of people. Outstanding workmanship and high quality vehicl The customer service from the staff is always welcoming, warm and friendly. A great bunch of people. Outstanding workmanship and high quality vehicles. The work department is great also. More

Staff very friendly and helpful What a difference from my previous visits to this dealership. The staff were so friendly and helpful. I had been there a few times before and had been What a difference from my previous visits to this dealership. The staff were so friendly and helpful. I had been there a few times before and had been very unhappy. The staff were indifferent and not helpful at all. I disliked going there very much. I hope they continue with the great customer service. Makes all the difference in the world. More

Amazing, Amazing,Amazing Rudy is an Amazing,Helpful,Patient and Down to Earth person. After owning the same SUV for 10 years and having to purchase another due to an accident Rudy is an Amazing,Helpful,Patient and Down to Earth person. After owning the same SUV for 10 years and having to purchase another due to an accident, Rudy exceeded our expectations and helped guide us. Rudy and his team are the BOMB!! Liz Ciliento More

Satisfied Jeep Owner The service I received at Ford's Quick Center in Hackensack was 10x better than that of Jeep. I was well taken care of by Ken and his team. My father The service I received at Ford's Quick Center in Hackensack was 10x better than that of Jeep. I was well taken care of by Ken and his team. My father purchased a Raptor recently from All American Ford and recommended the service center to me after I had a bad experience at Jeep service center. I am very satisfied with the results and I will be bringing my car back for future services. Ken did a fantastic job at keeping me updated on the status and the price was reasonable. Very friendly service. More