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All American Ford of Hackensack

Hackensack, NJ

4.6
1,477 Reviews

520 River Street

Hackensack, NJ

07601

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1,477 Reviews of All American Ford of Hackensack

December 16, 2015

sweet experience I have been taking my car for 9 months.I come to All American for specifically services and your services representative Amparo Garcia she is amaz More

by VS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Done, Amparo Garcia
Dec 17, 2015 -

All American Ford of Hackensack responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Amparo here at All American Ford of Hackensack! If there is anything else we can do for you just give us a call! Joseph Fisher, General Manager

December 15, 2015

Good dealership Everyone here was pleasant, helpful and knowledgeable. We didn't fee like we were being talked down to or talked into something we didn't want. We g More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin, Carlos Marin
Dec 17, 2015 -

All American Ford of Hackensack responded

Patty, thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Joseph Fisher, General Manager

December 12, 2015

A true professional I have bee taking my car here for 8 years. I come to All American specifically because of your service rep Ampara. She is a true professional. She wil More

by weidmuller, paul 164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amparo Garcia
Dec 14, 2015 -

All American Ford of Hackensack responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ampara was able to satisfy that. We appreciate your loyalty to our business! Don't hesitate to reach out if you have any further questions or needs. Joseph Fisher, General Manager

December 10, 2015

Professional Service *It's nice to walk in and be treated professionally with respect through every step of the process. I continue to go to All American Ford for my serv More

by BVFDU
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier at the service window was absolutely one of the best customer service reps I've experienced , Rich Wolski
Dec 11, 2015 -

All American Ford of Hackensack responded

We sincerely appreciate your feedback.  Each employee is a valued member of the All American Ford Hackensack team and we all strive to provide excellent service!  We look forward to seeing you again in the future.  Thanks again! Joseph Fisher, General Manager

December 10, 2015

Best ford dealer I have visited couple ford dealers in NY before I went to this one. NY dealers are rush and impatient. But the salesmen in Hackensack are really nice More

by cindy120jie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter, Carlos Marin, Sabastian Vasco
Dec 11, 2015 -

All American Ford of Hackensack responded

Cindy, your fantastic review was quite a refreshing read! Congratulations on your new car. I am happy Rudy provided you with pressure-free, efficient and well-informed customer service. If you have any questions or concerns, please do not hesitate to come see us. Joseph Fisher, General Manager

December 10, 2015

SERVICE WITH A SMILE All American Ford is a full service dealership and i would happily refer my friends and family to them. From the Sales Dept. (Larry Rubin a consumma More

by gianniamore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Dec 11, 2015 -

All American Ford of Hackensack responded

Gianni, thank you for taking the time to write this great review. It is wonderful to hear that Larry was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them.  If you have any questions or concerns, please feel free to contact us. Joseph Fisher, General Manager

December 09, 2015

GREAT SERVICE My car had recalls, I arrived to All American in the morning with my car they had my loaner all ready with no fuss I was out They where prompt, frie More

by hotmamma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nazco
Dec 09, 2015 -

All American Ford of Hackensack responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Joseph Fisher, General Manager

December 09, 2015

Best Ford Dealer Around I have been a Ford customer for over 10 years. Larry Rubin made my latest lease trouble free! Everything was taken care of without any issues. He's t More

by Klupica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin
Dec 09, 2015 -

All American Ford of Hackensack responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you with the help of Larry as we know buying a car takes time out of your day. Enjoy your new car! Joseph Fisher, General Manager

December 08, 2015

$$ spent on a lease I got a lot of work done on my Escape albeit some was a recall notice. I felt I spent more than expected since it is a lease. In all my past lease exp More

by alewood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wolski
Dec 09, 2015 -

All American Ford of Hackensack responded

I am disappointed to hear about your experience with us. It’s important to us that we satisfy every customer and you help our business by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience we can work at resolving this. Thank you. Joseph Fisher, General Manager

December 08, 2015

Delighted TJ responded immediately to my TrueCar inquiry and lead me through the process with Eddie, the salesman. Both were completely professional and pleasan More

by boyracer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Watson
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