All American Ford of Hackensack
Hackensack, NJ
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1,474 Reviews of All American Ford of Hackensack
MOST HORRIBLE DEALERSHIP I HAVE EVER BEEN AT, NOTHING BUT CHEATS LIARS AND THEIVES. WOULD NEVER GO BACK TO THEM EVER CHARGED ME FOR STUFF THAT I DID NOT AUTHORIZE WHEN TALKING TO ANOTHER CUSTOMER THEY DID TH CHEATS LIARS AND THEIVES. WOULD NEVER GO BACK TO THEM EVER CHARGED ME FOR STUFF THAT I DID NOT AUTHORIZE WHEN TALKING TO ANOTHER CUSTOMER THEY DID THE SAME TO THEM. NOT REPUTABLE. FORD SHOULD CLOSE THIS DEALERSHIP DOWN BEFORE THEY GIVE THEM A BAD REP. More
I went to this dealer about two weeks ago to inquire about a new Edge since my lease on my 2008 Edge was about to be over. We loved the car and wanted to get another. The salesfloor was very busy and t about a new Edge since my lease on my 2008 Edge was about to be over. We loved the car and wanted to get another. The salesfloor was very busy and the Manager, Steve Plunkett ended up taking care of me as no salespeople were available. Within minutes, he offered me one of those "too good to be true" deals. No high pressure, but the ball was clearly in my court. I returned with me wife later that day so she could see the new Edge. 20 minutes later, they wrote the deal. While waiting for the car to get to the dealership (they had to locate the exact one I wanted) I checked with another dealer - the one I got the 2008 from. They said there was no way they could do the deal and suggested that when and if the car got there, the bottom line would change for a number of reasons. Needless to say, we took delivery a few days later. No surprises and we couldn't be happier with the new Edge and All-American Ford. I'm bringing in friends next week - they want an Edge after seeing mine. More
It was a very good experience overall. Went to two other dealerships before All American Ford and none of them could compare. Javon was really good because he actually listened to what we wanted instead of dealerships before All American Ford and none of them could compare. Javon was really good because he actually listened to what we wanted instead of trying to sell us something that "he thought we'd want". More
I began my search for an new Ford Edge through the Costco Auto Program. Living in Long Island New York I was disapointed (at first) to find the nearest participating dealer was in Hackensack New Jersey. I Auto Program. Living in Long Island New York I was disapointed (at first) to find the nearest participating dealer was in Hackensack New Jersey. I went ahead and asked for an online quote and shortly thereafter was contacted by their internet sales rep, Beny Hristova. Beny was able to find find an Edge with all the features that I (my wife) was looking for. She was friendly and helpful throughout, and quoted me a price that the local dealers could not match. At All American I was met by the dealer's sales rep,Steve Martino. Steve listened to what I wanted and made sensible suggestions for options and programs that were available without being pushy. He walked me through the entire process, and was upfront and honest at all times. The finance officer, Chris, found a great rate for my loan, and he made informed suggestions for warranty and add-on options that were available. In the end I felt that I got good deal and was treated fairly by all involved. I would absolutely recommend All American Ford to anyone looking to buy. More
Larry was very helpful. I went in there with my end of lease vehicle and ask would be the best deal for me to purchase it or a new vehicle. He took alot of time to make it work for what I could manage. lease vehicle and ask would be the best deal for me to purchase it or a new vehicle. He took alot of time to make it work for what I could manage. I love my new car. Our family has been a customer of All American for over 10 years now. Thank you all at All American Ford. You are always there for us. More
great guy and great to do buisness with keep this guy. saleman like this are hard to find he made it a pleasant expirience i hope anyone lokking for a car will end up with pat ferry. saleman like this are hard to find he made it a pleasant expirience i hope anyone lokking for a car will end up with pat ferry. More
All American Ford of Hackensack was an outstanding experience overall. From the second I stepped foot into the show room Mr. Jim Payne greeted me right away with a very friendly and positive attitude. experience overall. From the second I stepped foot into the show room Mr. Jim Payne greeted me right away with a very friendly and positive attitude. From start to end Jim did anything and everything in his power to make sure I got the vehicle that I wanted for a price that I was looking for. I would highly recommend anyone to go to this dealership and I would push the fact that they should go straight to Jims desk. My family will be going back to Jim and All American Ford of Hackensack for another car once my sister is ready to buy one. More
I have worked with Carlos Marin on my latest two leases. I went to Carlos on these last two leases because when I turned in the car before these two - he retrieved CDs from the car without me knowing that I I went to Carlos on these last two leases because when I turned in the car before these two - he retrieved CDs from the car without me knowing that I left them. I went back to him for these last two leases, the 2nd today. I don't hold Arthur Lieberman against them. This is my 5th lease from this Dealer. If you want to make a painless deal - call All American and ask for Carlos Marin. -Mike Brown. More
This dealership did a great job of giving me a good price on my new Ford Edge. Tom took the time out to show me all the features of the car. He was knowledgeable about the systems within the car. I would rec on my new Ford Edge. Tom took the time out to show me all the features of the car. He was knowledgeable about the systems within the car. I would recommend him to anyone looking to purchase a Ford. More
Great customer service & hospitality!!! Sales rep Jim Payne was very helpful, knowledgeable, proffesional and most importantly straight forward. No time wasted with nonsense at all. After he let me test Payne was very helpful, knowledgeable, proffesional and most importantly straight forward. No time wasted with nonsense at all. After he let me test drive about 4 different models, he found the truck that I wanted, brought it in and held it for me. He worked a deal that i thought was great, then was VERY patient with me on the day of delivery when I changed my mind (last minute after signing all the paperwork), and went with a different truck that was on their showroom floor. Same goes for the finance department, who had to complete 2 different sets of paperwork for me. In spite of all this, i was still in and out of there in just a few hours :) Overall great experience and I highly recomend it!!! More