All American Ford of Hackensack

Service & Problem My service and them solving the problem with my sensor is why I have purchased 3 Ford Explorers. They were excellent. But they need to improve on the My service and them solving the problem with my sensor is why I have purchased 3 Ford Explorers. They were excellent. But they need to improve on the coffee!!!(lol) More

Recall visit. On June 28, 2016, I went for my recall service and again I had the pleasure to deal with Service Advisor Kenneth Whyte, Ken goes above and beyond hi On June 28, 2016, I went for my recall service and again I had the pleasure to deal with Service Advisor Kenneth Whyte, Ken goes above and beyond his duties to satisfy a customer. More

Great trade in experience! My dad has been coming to All American Ford for years! And he always deals with JJ Petrillo. Well my dad took me here to trade in my lease, and after My dad has been coming to All American Ford for years! And he always deals with JJ Petrillo. Well my dad took me here to trade in my lease, and after meeting JJ I already felt 100% comfortable! He treats you like family. And we left with my brand new car the same night. I love JJ! He was so helpful and answered all my questions and dealt with all my concerns. He helped me find the best car and the best payments that were right for me, especially since I just graduated college and started my first big job! JJ is awesome! And i'll definitely be dealing with him from now on! More

Service is great Had Ken Whyte as my service rep. Ken is great in how he explains everything and gives you confidence that he has your interests in mind. Exemplary em Had Ken Whyte as my service rep. Ken is great in how he explains everything and gives you confidence that he has your interests in mind. Exemplary employee. More

Great experience Larry was very helpful and straight forward which I greatly appreciated. He found the exact car I was looking for at the price point I needed to be at Larry was very helpful and straight forward which I greatly appreciated. He found the exact car I was looking for at the price point I needed to be at. I would recommend Larry to anyone who is looking to purchase/lease a Ford. More

Best Car Buying Experience Ever ! From the time I walked through the door to the time I took delivery everything was perfect. My salesperson Jamal took the time to explain all the dif From the time I walked through the door to the time I took delivery everything was perfect. My salesperson Jamal took the time to explain all the different features of the vehicle so that I knew I was getting the right car for me. He then took me over to the sales managers Anthony and Nelson who worked with me to make sure I was getting the best possible price. The finance manager Jesus went over the entire finance process making it simple for me to understand. They were all so knowledgeable and helpful. They went the extra mile to make sure every aspect of my deal was right. Not only do I highly recommend this dealership but I will return for my next car. More

Like family I have been dealing with Larry Rubin for 9 years. He continues to provide excellent customer service each time my lease is up. I hate to use the wor I have been dealing with Larry Rubin for 9 years. He continues to provide excellent customer service each time my lease is up. I hate to use the word customer because Larry and I have become friends. I trust him 100%, top notch guy! From the start of our conversation to the end, Larry ensures you are happy with the vehicle you are purchasing. Everything is explained in detail to me. He even syncs up your My Ford Touch and goes over every aspect of the car with you. He goes the extra mile every time I see him. More

Excellent service My service advisor Ken Whyte is so nice and helpful, so is the mechanic Santos. They explained everything to me very patiently. Excellent service t My service advisor Ken Whyte is so nice and helpful, so is the mechanic Santos. They explained everything to me very patiently. Excellent service that I really appreciate! More

Pleasant atmosphere...pleasant to deal with. Eddie is just a peach and a pleasure to work with. But Kacie takes the cake.She will treat you with the utmost respect, bend over backwards to help yo Eddie is just a peach and a pleasure to work with. But Kacie takes the cake.She will treat you with the utmost respect, bend over backwards to help you, and genuinely wants to be sure that you are satisfied. I am not sure why she is not out on the sales floor, but she certainly should be. Sometimes the best man for the job is a woman! More

Excellent in every way! Larry was informative, extremely knowledgeable & so very helpful. I would recommend him for sure. TJ went out of his way, literally down to Toms Riv Larry was informative, extremely knowledgeable & so very helpful. I would recommend him for sure. TJ went out of his way, literally down to Toms River. More