All American Ford of Hackensack

transmission warranty work I HAD THE TRANS REBUILT UNDER WARRANTY UNDER FORD AT THIS DEALER. MY CONCERN IS THE SHIFTING FROM 1 TO 2 ND GEAR DEALER SAID ITS OK WILL SEE STILL AM I HAD THE TRANS REBUILT UNDER WARRANTY UNDER FORD AT THIS DEALER. MY CONCERN IS THE SHIFTING FROM 1 TO 2 ND GEAR DEALER SAID ITS OK WILL SEE STILL AM A BIT CONCERNED BUT THEY DID NOT CHARGE ME. CHECK WAS DONE UNDER WARRANTY THAT WAS A BIG RELIEF THANKFULLY. THANKS TO DILIGENT SERVICE WRITER AND MANAGER. WAS TOLD I NEEDED AN RADIATOR OVERFLOW TANK WHEN TRANS WAS REBUILT BUT IT TURNED OUT DID NOT NEED ONE. ONLY TROUBLE EVER HAD AT DEALER. OTHERWISE ITS BEEN A DESCENT DEALER. More

It IS Possible To Have A Great Time At A Car Dealership! Is it possible to have a great time at a car dealership? it is! I had an amazing experience at All American Ford of Hackensack. Everyone I cont Is it possible to have a great time at a car dealership? it is! I had an amazing experience at All American Ford of Hackensack. Everyone I contacted was very nice and did exactly as they said! I know that doesn't sound like a lot, but when someone tells you they will call you back in 30 minutes, a lot of times they don.t But All American Ford will actually call you back within 30 minutes!!! Brian Eschrich (salesman) was super cool can extremely knowledgeable with the Fiesta ST I was purchasing. A total car guy through and through. He was able to answer all questions I had regarding the vehicle with clinical precision. Great guy. Also, I want to give a shout out to my girl Morgan, who helped facilitate the whole deal. Couldn't have done it without you, Morgan! And when I was in the finance room signing all the papers, I let the gentlemen know I was in a hurry because it happened to be my mom's birthday. He completely understood and I had all the papers signed in under 10 Minutes. But somehow didn't feel rushed. It was an AMAZING experience. All American Ford was the only dealership in the New York, New Jersey area that returned my phone calls as promised and delivered on the deal they gave me over the phone. An absolutely stress-free car buying experience that I have already recommended to my family and friends. I literally can't stop talking about All American Ford! This is THE BEST dealership I have ever worked with. THE BEST, regardless of the category of car. THE BEST. If you want great service, go on over and see Brian at All American Ford. It doesn't matter what dealership you've been to before. These guys will blow you away. More

Don't go here I guess they didn't think I would notice extra money on top of what we discussed .Shame on me for doing the math, Double check the numbers with these I guess they didn't think I would notice extra money on top of what we discussed .Shame on me for doing the math, Double check the numbers with these guys, More

Rude and discriminative service I would like to tell you that hackensack dealership is the worst dealership with money sucker sales people who treat customers very unprofessional . T I would like to tell you that hackensack dealership is the worst dealership with money sucker sales people who treat customers very unprofessional . The main reason for this is the internet sales consultant Malenie Camoche . She is absolutely illiterate manerless woman impatient to explain about the payments . I will never go there again More

All American Ford- You dont always get what you paid for. I went in on a Saturday to purchase a 2017 Explorer Sport. My initial buying experience was very good, i was so happy, that i immediately sent them a I went in on a Saturday to purchase a 2017 Explorer Sport. My initial buying experience was very good, i was so happy, that i immediately sent them a friend of mine that was also looking to buy a car, not knowing what's in turn for me. When i saw the DVD entertainment system i purchased is not really what i was expecting nor what i was told i will get, i started having concerns. i got a system that's not synced with the Ford sync system, nor it was installed by ford as initially advised and overall it looks like a rip off and an after-market item. I expressed my dissatisfaction ( i was so upset that i asked to return the car which my wife loves) with the General manager Mr. Joe Fisher. He said he cannot take either the car nor the DVD back and offered me instead to have my car detailed (why would i want that for a leased car?!). I told him i dont need that, and after a heated argument (isnt the customer always right ?!) we agreed to calm down and he promised he will call the next day. Of course he didn't.....nor did he reply to my email i sent him. Side note - If your sales rep. is not knowledgeable enough, and is not familiar with the product nor the installation process, dont have him offer it to the customer, and have the decency to take the item back. Also, don't call it "miss-communication ! I thought this could be settled without having to write this review and i really wanted this to work out. (this is not the 3rd or 4th car im getting and never had such a bad experience before, and i had everything from Finance mistakes in the contract, to a custom ordered car being in an accident in the lot -always managed to have the issues resolved) but it seems that here they dont really care, they tell you what you want to hear so that you'll leave them alone. I have three work colleges and some friends that purchased their car from this dealership. If there's one thing i can do about all this (other than going to small court claims) is to do everything in my power to ensure they wont come back to this dealership ever again! If All American Ford in Hackensack thinks that a $2K system is more valuable to them than a potentially 6 returning customers, so be it. More

Ford family I purchased a Ford Raptor from All-American Ford. I love the staff at All-American. They make sure your needs are meet and they make you feel like fam I purchased a Ford Raptor from All-American Ford. I love the staff at All-American. They make sure your needs are meet and they make you feel like family. John Selman and the entire staff were professional and caring. More

One of the best car buying experiences with Kacie Arochas I had the pleasure of having Kacie Arochas as the salesperson who gave me the best possible experience in buying our new 2017 Escape. When I came into I had the pleasure of having Kacie Arochas as the salesperson who gave me the best possible experience in buying our new 2017 Escape. When I came into the dealership, I wasn't intending on buying a vehicle that day, but after taking a test drive and her working with me on the price and features I ended up buying my dream car. And with her help I ended up buying the right car, right color, and right deal for me and yet I felt like she game me the space I needed to think about it. I would strongly recommend Kacie as someone you could easily work with to have the best car buying experience possible. I sort of wish I could buy another vehicle from her but I already have 2 Fold Escapes. Just do want to say thank you Kacie once again. More

Tom Solus I had a great experience with my salesman Tom and management. They pretty much did what they had to do to make the deal happen. Thanks I had a great experience with my salesman Tom and management. They pretty much did what they had to do to make the deal happen. Thanks More