All American Ford in Point Pleasant
Point Pleasant, NJ
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384 Reviews of All American Ford in Point Pleasant
Ahmed was superb with handling my deal! Great place. Great people. Looking to do more business with All American Ford. - Pat Pontoriero Great place. Great people. Looking to do more business with All American Ford. - Pat Pontoriero More
The experience from the time I called to set up the appointment until I picked up the car was great. Work was done, vehicle returned clean. Couldn’t ask for a better experience. appointment until I picked up the car was great. Work was done, vehicle returned clean. Couldn’t ask for a better experience. More
Have had several issues with the service department, having to return to fix previous repairs and also having issues with them not calling or calling back, pretty consistently and on multiple occasions. having to return to fix previous repairs and also having issues with them not calling or calling back, pretty consistently and on multiple occasions. I tried to escalate to the service manager and left a message as well, and I did not get called back. They give the impression that they do not care about fixing the vehicles or providing good service, but just processing things and getting you out of the door. More
Would love to recommend All American, but the service on my Transit van has been a disappointment. Several reoccurring issues with drive shaft and keypad on door have claimed to be fixed but never are. Not my Transit van has been a disappointment. Several reoccurring issues with drive shaft and keypad on door have claimed to be fixed but never are. Not sure if it is incompetence or they just don’t care. Either way, I politely brought it to their attention, but never got a response. They are a large operation, so may be a personnel issue. I do get lots of emails offering deals on service though, but will likely go somewhere else. Hope they fix the problem; they are actually very nice and also very conveniently located. More
Salesman was good. But getting the things I wanted for my car was and still not completed the detailing was a mess. The General Manager called me than processed to But getting the things I wanted for my car was and still not completed the detailing was a mess. The General Manager called me than processed to hang up on me. Also the sales manager called me and offered me money to change my review. So that tells me that they BUY good reviews. 2 months later my NEW car has not been addressed. So to me All American Ford are liars cheats and thief’s More
My ordered 2022 Escape Hybrid came in EXACTLY as I spec'ed it out & is a joy to drive! Thanks to Marc Cohen, Mark Powell, Miguel Aleman & Tom Alicia for a most pleasant experience - the car came in w spec'ed it out & is a joy to drive! Thanks to Marc Cohen, Mark Powell, Miguel Aleman & Tom Alicia for a most pleasant experience - the car came in within the anticipated window, was prepped, cleaned & fueled up for my delivery this past Saturday. These guys are true pros in every sense of the word (and I should know - I was a sales consultant for 40 years!) More