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All American Ford in Point Pleasant

Point Pleasant, NJ

4.5
384 Reviews

3306 Bridge Ave.

Point Pleasant, NJ

08742

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384 Reviews of All American Ford in Point Pleasant

February 05, 2023

Andrew and all the staff are excellent made appointment with Joey got me appointment that was convenient and I did not have to wait More

by Nova68
Recommend Dealer
Yes
Employees Worked With
Andrew , Joey Delorenzo, Ryan Loving
Feb 06, 2023 -

All American Ford in Point Pleasant responded

Thank you for the review! We are so glad to hear that Andrew and Joey delivered such a successful purchase experience. Drive safely, and we hope to see you back again at All American Ford in Point Pleasant!

January 23, 2023

Dealer was quite prompt on appointment time from the time they took my truck till it was returned was only about an hour will definitely use them for service from now on. Thank you. More

by Captainpoppop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Delorenzo, Ryan Loving
Jan 24, 2023 -

All American Ford in Point Pleasant responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the All American Ford in Point Pleasant team. Drive safely, and we hope to see you back again down the road!

January 15, 2023

Ryan and the staff at All American did an outstanding job servicing my Navigator. On Monday I experienced multiple mechanical problems and was faced with the time sensitive issue that I was to leave NJ for More

by rwbharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Loving
Jan 16, 2023 -

All American Ford in Point Pleasant responded

Thank you for the review! We are so glad to hear that Ryan and the All American Ford in Point Pleasant team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

January 12, 2023

My service writer, Matt was very knowledgeable, and made it very easy. Going through the process the lounge area was clean and comfortable as I waited for my vehicle to be serviced, which was done in a reas More

by electricpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyle
Jan 12, 2023 -

All American Ford in Point Pleasant responded

We're overjoyed Matt provided expertise that made your service experience smooth and timely! It's also wonderful to see you found our lounge area accommodating. Many safe and happy miles from everyone at All American Ford in Point Pleasant!

January 03, 2023

Andrew was most courteous and "customer friendly". He went out of his way to keep me informed as to the status of my vehicle's completion (brought my vehicle in for service) More

by rsfarber14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 04, 2023 -

All American Ford in Point Pleasant responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Andrew and the All American Ford in Point Pleasant team. Drive safely and we hope to see you back again down the road!

December 28, 2022

Andrew was courtesy and informed. The shuttle driver was also thoughtful and considerate. Good experience. More

by bj
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 29, 2022 -

All American Ford in Point Pleasant responded

Thank you for sharing your appreciation. We're so glad to see Andrew and the rest of the All American Ford in Point Pleasant team offered courteous professionalism!

December 15, 2022

This is an amazing dealership I had. a very good experience here great company honest and helpful Leo was very helpful and everyone else also they worked like a team to provide me with wh More

by Kristjansson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Boyle, Joey Delorenzo, Franklin DiGiacomo, Ahmed Elmaghrbi, Ryan Loving, Dave Murray, Tim Orland, Scott Schaefer, James Valentino, Corey White
Dec 15, 2022 -

All American Ford in Point Pleasant responded

Thank you for the great review! We are so glad to hear that Leo delivered such a successful purchase experience. Drive safely, and we hope to see you back again at All American Ford in Point Pleasant!

November 30, 2022

Worst service center ever I would never recommend getting your car worked on here which means that if you buy a car here you can't get it fixed because they don't know what they're doing More

by Christophkatz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Loving, Dave Marino
Dec 04, 2022 -

All American Ford in Point Pleasant responded

I am so sorry to hear that we did not earn your 5 stars. We certainly expect more for our valued guests, and I'd greatly appreciate the opportunity to speak with you directly so that I may learn more about what happened and see if I can help improve your experience. At your earliest convenience, please consider giving me a call. Thank you, Tim Orland - Service Manager - 732-892-8777

November 16, 2022

Price of vehicle online not the price of the vehicle at dealership. Tried charging for things in a used car that the original owner was already charged. Played games and said vehicle was sold but noticed More

by Dissapointed
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Franklin DiGiacomo
Dec 04, 2022 -

All American Ford in Point Pleasant responded

I am so sorry to hear that the price was higher than expected. It is never our intention to misinform our guests, so I am sorry that the final price of the vehicle was not more clearly outlined from the get-go. I will look into this further so we can address any discrepancies or mistakes in our online advertising. If there is anything else you would like to share, please don't hesitate to get in touch. Thank you, Mark Powell - General Sales Manager - 732-892-4071

November 15, 2022

3 years ago i was in need of buying out a lease on an old explorer sport. I was desperate and in need, and they manipulated me into an awul deal. Fastforward 3 years later, i am stuck paying $600 a month, More

by DDDTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Nov 15, 2022 -

DDDTA responded

First time ever doing this- I have searched all over for someone to help and continually told that I was given worst deal they have ever seen

Dec 04, 2022 -

All American Ford in Point Pleasant responded

I am sincerely sorry to hear that you are unhappy with your vehicle, as this is never the experience our team wants for our customers. While I understand this purchase was made a while ago, I see that currently, you are looking for a replacement, and this has been a frustrating process. I would be happy to speak with you directly and see if there is anything I can do to help. Thank you, Mark Powell - General Sales Manager - 732-892-4071

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