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All American Ford in Point Pleasant
Point Pleasant, NJ
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391 Reviews of All American Ford in Point Pleasant
New Tires I can honestly say that the tires I purchased at my dealership where I originally purchased my truck in 2016 is the best rate in town. The tires tha I can honestly say that the tires I purchased at my dealership where I originally purchased my truck in 2016 is the best rate in town. The tires that I purchased I stayed with the same tires that the truck originally came with which I had 63,000 miles on my truck when I bought the new tires today. I really enjoy these tires they are very quiet and I use my truck mostly for hauling my camper around. The negative part I have to say is, I dropped my truck off at 8:45 a.m. this morning and I came back at 3:00 p.m to pick it up. I live over an hour away and I stayed near the dealership instead of making a 4 hour back and forth and back and forth trips. I wish I could have had a set time so I could have stayed at the dealership instead walking around for 6 hours. Please note I called in early to order the tires and get the tires installed but still had to wait 6 hours. Plus I am eligible for a 70.00 rebate for the tires I purchased but when I go online to FordOwner.com to submit for the rebate to submit either online or mail in I get the run around and I can't submit for the rebate. The website is not very user friendly and and the chat box is not helpful. I'm still a faithful customer but not happy with waiting time today and not successful with getting the rebate as promised. More
Very Good service every time I schedule an appointment. Very Good service every time I schedule an appointment. Would suggest this service to a family member or a friend. Very good job ! Will be using this Very Good service every time I schedule an appointment. Would suggest this service to a family member or a friend. Very good job ! Will be using this service again in the future More
Courteous, professional service. Ease of drop off and pick up. I would recommend All American Ford to friends, and family. During this Pandemic they maintained a safe environment pick up. I would recommend All American Ford to friends, and family. During this Pandemic they maintained a safe environment More
Pleasure to work with. After much research with the Ford dealers in our area in Ocean County, we received the lowest deal from All American Ford. With a lot less haggling then normal. dealers in our area in Ocean County, we received the lowest deal from All American Ford. With a lot less haggling then normal. More
service was very good when the extra mile. they took service was very good when the extra mile. they took care of my truck even when thing were closed thank you for caring and staying open service was very good when the extra mile. they took care of my truck even when thing were closed thank you for caring and staying open More
I scheduled an oil change with an employee for Saturday, April 11th. I received an email reminder. I discovered upon my arrival on Saturday that the service department was closed due to the current world si April 11th. I received an email reminder. I discovered upon my arrival on Saturday that the service department was closed due to the current world situation. On Sunday I received an email noting. Noting I missed my appointment! I called the dealership on Monday and was told they aren’t aware of appointments made online. I did not make a. Make my appointment online. I am surprised and disappointed. With their dismissal of my complaint. No apology. I am in Customer. Relations and recognize the opportunity to improve the customer’s experience. More
Staff is great. Service was done on time. I was kept informed of what was wrong with the vehicle and when parts would be in. informed of what was wrong with the vehicle and when parts would be in. More
Ater driveshaft my transit start shaking I ask for Ater driveshaft my transit start shaking I ask for answers Tim Orland try intimidation icall police for report I footage in my phone "Always Ater driveshaft my transit start shaking I ask for answers Tim Orland try intimidation icall police for report I footage in my phone "Always extracharges"" More
Great dealership, helpful staff . Had just the car I was looking for. My 2nd experience with leasing here; not as many "freebies" as previously [less free oil changes]. . Had just the car I was looking for. My 2nd experience with leasing here; not as many "freebies" as previously [less free oil changes]. More