All American Ford in Point Pleasant

We just purchased our 2019 spider Fiat from American Ford and the entire transaction went flawlessly. Would highly recommend. Chuck was a huge help and our purchase was quick and easy. and the entire transaction went flawlessly. Would highly recommend. Chuck was a huge help and our purchase was quick and easy. More

Ford Edge Failure I called service with a problem with my 2019 Ford and they immediately said 'bring it over'. No questions like 'did you buy it from us' or anything e I called service with a problem with my 2019 Ford and they immediately said 'bring it over'. No questions like 'did you buy it from us' or anything else. They gave me a loaner car and later in the day I received a call stating what the problem was and when it would be repaired. The day it was repaired I returned the loaner car, picked up my car and had a $0 bill for warranty repair, unlike some other dealers that add some 'inspection' charge or something similar. More

Fast service for a safety recall, friendly staff. RE Covid-19: Inside of car covered w/ plastic coverings during service & staff adhered to 6 foot distance & plexiglass between customers & counter Covid-19: Inside of car covered w/ plastic coverings during service & staff adhered to 6 foot distance & plexiglass between customers & counter More

Everyone was super nice and not pushy. It was a great buying experience. Financing was easily and the price seemed fair. Would buy there again. buying experience. Financing was easily and the price seemed fair. Would buy there again. More

New Tires I can honestly say that the tires I purchased at my dealership where I originally purchased my truck in 2016 is the best rate in town. The tires tha I can honestly say that the tires I purchased at my dealership where I originally purchased my truck in 2016 is the best rate in town. The tires that I purchased I stayed with the same tires that the truck originally came with which I had 63,000 miles on my truck when I bought the new tires today. I really enjoy these tires they are very quiet and I use my truck mostly for hauling my camper around. The negative part I have to say is, I dropped my truck off at 8:45 a.m. this morning and I came back at 3:00 p.m to pick it up. I live over an hour away and I stayed near the dealership instead of making a 4 hour back and forth and back and forth trips. I wish I could have had a set time so I could have stayed at the dealership instead walking around for 6 hours. Please note I called in early to order the tires and get the tires installed but still had to wait 6 hours. Plus I am eligible for a 70.00 rebate for the tires I purchased but when I go online to FordOwner.com to submit for the rebate to submit either online or mail in I get the run around and I can't submit for the rebate. The website is not very user friendly and and the chat box is not helpful. I'm still a faithful customer but not happy with waiting time today and not successful with getting the rebate as promised. More

Very Good service every time I schedule an appointment. Very Good service every time I schedule an appointment. Would suggest this service to a family member or a friend. Very good job ! Will be using this Very Good service every time I schedule an appointment. Would suggest this service to a family member or a friend. Very good job ! Will be using this service again in the future More

Courteous, professional service. Ease of drop off and pick up. I would recommend All American Ford to friends, and family. During this Pandemic they maintained a safe environment pick up. I would recommend All American Ford to friends, and family. During this Pandemic they maintained a safe environment More

Pleasure to work with. After much research with the Ford dealers in our area in Ocean County, we received the lowest deal from All American Ford. With a lot less haggling then normal. dealers in our area in Ocean County, we received the lowest deal from All American Ford. With a lot less haggling then normal. More

service was very good when the extra mile. they took service was very good when the extra mile. they took care of my truck even when thing were closed thank you for caring and staying open service was very good when the extra mile. they took care of my truck even when thing were closed thank you for caring and staying open More

I scheduled an oil change with an employee for Saturday, April 11th. I received an email reminder. I discovered upon my arrival on Saturday that the service department was closed due to the current world si April 11th. I received an email reminder. I discovered upon my arrival on Saturday that the service department was closed due to the current world situation. On Sunday I received an email noting. Noting I missed my appointment! I called the dealership on Monday and was told they aren’t aware of appointments made online. I did not make a. Make my appointment online. I am surprised and disappointed. With their dismissal of my complaint. No apology. I am in Customer. Relations and recognize the opportunity to improve the customer’s experience. More